Feedback Assistant

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Use Feedback Assistant to report issues and give suggestions about using Apple software and developing for Apple platforms.

Posts under Feedback Assistant tag

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Sandbox pricing bug is blocking our new app version release
Our releases are being blocked due to a bug when testing in Sandbox/Testflight. We have confirmed pricing is correctly configured in App Store Connect, and out production/live app is working as expected. In Sandbox/Testflight our prices display in the app as expected, but when purchasing the purchase UI displays Starting Prices instead of Current Prices. This is causing our release to get rejected even though this is a bug on the Apple side. We have submitted to Feedback assistant twice without any reply. Anyone have any experience with this or getting Apple dev support's attention to fix?
1
0
1k
Apr ’23
Parenthesis matching in Xcode
Hi guys! I suggest adding the following optional function. When you often look for a closing bracket of the code block, you feel severe eye fatigue. I want the parenthesis coloring optional and customizable. In manual mode, it works when the command key is pressed and the mouse cursor is hovered over the parenthesis. It's inconvenient. In addition, it works differently for the same parentheses (see example 1 and 2). My vision of this important function. Go to Settings -> Text Editing. Check the Parenthesis matching box. This function has additional settings in the form of color selection. There is also a check mark for the additional function - show by default. That is, by holding down the command key and hovering the mouse cursor over the parenthesis.
3
0
1.4k
Apr ’23
Save RealityKit entire scene with nonAr mode
I work on an app wich use RealityKit to create 3d view (nonAr mode) with objects user can move by drag and drop. I'm looking for a method that I can use to save my views on the device. Something like the Scene.write method in SceneKit. I ask the question here : https://developer.apple.com/forums/thread/726285 Apparently there isn't equivalent in SceneKit. So I ask if it's possible to develop an equivalent. Thanks
0
0
685
Mar ’23
Submit bug reports or not?
Over the years I have submitted a variety of bug reports to Apple. Some for annoyance bugs big and small but also a number of (for me) critical issues. Responses to all of these I received were in the range of "no response...", "yep we know", "please verify a fix in Xcode version such and so" etc. and also requests to build example code if the issue persists. I am starting to wonder if it is worth it to spend time to provide a bug report at all. Responses, if I get them, come in many many moons after I reported them - in many cases I am no longer on that version of Xcode, that library or in that part of the code. I have built example/test code in the past but that can take a good amount of time, which I don't really have. Additionally, I have provided test code that than has no further follow up/answer from Apple - I guess I just chucked a bunch of my time on the window on that one. Bug reports and the time spent on them are purely for Apple's benefit and maaaaybe in the very long run for our benefit. With every new Xcode release, things are fixed but many more new problems and changes are introduced. I know I am just a little potato to Apple and don't expect VIP treatment - but I don't want to spend that time nor have any hope on some smallish answer on the issue reported. So what is your opinion, keep providing bug reports or nah save yer time already.
3
0
1.1k
Mar ’23
⚠️ Unable to activate this iphone cannot without an internet connection
Hey apple customer support! I'm facing issue, last day I did factory reset to my iphone X. After that the blu ⚠️ caution appear ( unable to activate) - so install itunes and download the update firmware file, and both trying update and restore. But after this flashing, the red ⚠️ caution appear, I'm unable to active my iphone x please give me solution or try to fix this ASAP Warm regards: Afaq
1
0
722
Mar ’23
Category for command line tools
Which category should I pick to report bugs against command line tools bundled by macOS? In particular, I'm trying to send a feedback against an incorrect hardcoded path in /usr/share/zsh/5.8.1/functions/run-help. It's written as local HELPDIR="${HELPDIR:-/AppleInternal/Library/BuildRoots/9e200cfa-7d96-11ed-886f-a23c4f261b56/Library/Caches/com.apple.xbs/Binaries/zsh/install/TempContent/Root/usr/share/zsh/5.8.1/help}" but needs to be local HELPDIR="${HELPDIR:-/usr/share/zsh/5.8.1/help}"
0
0
1.5k
Feb ’23
Cannot download Feedback Assistant data
I have been trying for several months now to download my Feedback Assistant data on privacy.apple.com. Since the very first time I tried, I keep receiving emails that "because of a technical issue it wasn't possible to download your data and you'll receive a notification as soon as the problem is solved. This procedure can last up to 60 days". And some days later I receive an email "The technical problem is now solved. To get a copy of your data, initiate a new request". I already initiated a new request at least twice, and each time I get the same outcome I just described, i.e. one email tells me the problem is solved, and the next one tells me that there is a problem that will be solved within 60 days. Am I doing something wrong?
0
0
606
Feb ’23
Pioneer BD drive not working with ventura 13.2.
The BD drive that worked with macOS ventura 13.1 is no longer recognized after updating macOS to ventura 13.2. (The drive information is not displayed in "About this Mac > More Info.. > System Report.. > Disk Burning" of macOS.) *Operating environment PC: Mac mini (Intel CPU) BD drive: BDR-XD08MB-S (manufactured by Pioneer) Additionally, I checked the following: ・Other Pioneer BD drives (BDR-X12, BDR-XS07,other) were also not recognized with ventura13.2. ・BD drives other than Pioneer, but it was recognized even with ventura 13.2. ・Mac with M1 CPU recognized Pioneer BD drive with ventura13.2. Mac with Intel CPU may not be able to recognize Pioneer BD drives when macOS is upgraded to ventura13.2. Do you know the cause of this symptom?
1
0
1k
Feb ’23
Images grid placement bug in Recents (Photos)
Hey there! Can you please check my feedback on a very irritating bug found by me in PHOTOS (Recents) section? Here is a feedback assistant ID: FB11523484 Problem: When I open “Recents” in my Photos library, occasionally images are not placed correctly. For example I have amount of photos which is divisible by 3, but the last one or two images move to the next row, when I zoom in/out placement is wrongly changed one more time, and finally when I scroll up to the first image and then scrolling back to the down, bug is fixed and all last three images are placed in one row. Bug is occuring again after some time / exiting Photos and opening it later. Expected when there are three images per row in photos grid: let condition = photosNum % 3 === 0 If {condition} is true then three images should be placed in the last row, not one or two Else If we need one more image to fulfill the {condition} then two images should be placed in the last row, not one or three Else If we need two more images to fulfill the {condition} then one image should be placed in the last row, not two or three Screen recording: https://appleseed.apple.com/sp/feedback/file_promise/F86E3D8C-920F-4841-8C5A-200BCA447CE3/download P.S. I still can reproduce this bug with the latest update installed - iOS 16.1.1
2
0
1.2k
Dec ’22
Sandbox pricing bug is blocking our new app version release
Our releases are being blocked due to a bug when testing in Sandbox/Testflight. We have confirmed pricing is correctly configured in App Store Connect, and out production/live app is working as expected. In Sandbox/Testflight our prices display in the app as expected, but when purchasing the purchase UI displays Starting Prices instead of Current Prices. This is causing our release to get rejected even though this is a bug on the Apple side. We have submitted to Feedback assistant twice without any reply. Anyone have any experience with this or getting Apple dev support's attention to fix?
Replies
1
Boosts
0
Views
1k
Activity
Apr ’23
Parenthesis matching in Xcode
Hi guys! I suggest adding the following optional function. When you often look for a closing bracket of the code block, you feel severe eye fatigue. I want the parenthesis coloring optional and customizable. In manual mode, it works when the command key is pressed and the mouse cursor is hovered over the parenthesis. It's inconvenient. In addition, it works differently for the same parentheses (see example 1 and 2). My vision of this important function. Go to Settings -> Text Editing. Check the Parenthesis matching box. This function has additional settings in the form of color selection. There is also a check mark for the additional function - show by default. That is, by holding down the command key and hovering the mouse cursor over the parenthesis.
Replies
3
Boosts
0
Views
1.4k
Activity
Apr ’23
iOS 16.x javascript window.localStorage.getItem will trigger WKWebView blank
iPhone iOS 16.x, the WKWebView app loads a URL with HTML that has JavaScript code "window.localStorage.getItem" that will sometimes be blank.
Replies
2
Boosts
1
Views
1k
Activity
Apr ’23
ios 16.4 [Hey! Siri] not working
Hi Everyone, I've recently upgrade my ios version to 16.4. It looks fine until I say "Hey Siri". It's not working anymore and the shortcut which was previously added. Even I've reset the setting. Still can trigger by power button. Does anyone get the same issue with IOS 16.4?
Replies
6
Boosts
2
Views
1.9k
Activity
Apr ’23
Special Event at Apple Park
Hi there! Does anyone know if the flight for the Special Event at Apple Park can be paid by Apple? Anyone who knows how it works, please help me.
Replies
2
Boosts
0
Views
1.9k
Activity
Apr ’23
Metal 3 and Unreal 5: Nanite
Metal 3 fills in the gaps of incompatibility with Unreal 5's Nanite system. Apple and Epic should work together to bring this feature to Unreal for Mac.
Replies
1
Boosts
7
Views
2.1k
Activity
Mar ’23
"There are still screenshot uploads in progress." when submitting a  build
I have upload and re-uploaded the screenshots many time but still getting the same error. Also I have compressed the screenshots then also same error is show "Unable to Add for ReviewThe items below are required to start the review process:There are still screenshot uploads in progress."
Replies
2
Boosts
0
Views
1.4k
Activity
Mar ’23
Save RealityKit entire scene with nonAr mode
I work on an app wich use RealityKit to create 3d view (nonAr mode) with objects user can move by drag and drop. I'm looking for a method that I can use to save my views on the device. Something like the Scene.write method in SceneKit. I ask the question here : https://developer.apple.com/forums/thread/726285 Apparently there isn't equivalent in SceneKit. So I ask if it's possible to develop an equivalent. Thanks
Replies
0
Boosts
0
Views
685
Activity
Mar ’23
Submit bug reports or not?
Over the years I have submitted a variety of bug reports to Apple. Some for annoyance bugs big and small but also a number of (for me) critical issues. Responses to all of these I received were in the range of "no response...", "yep we know", "please verify a fix in Xcode version such and so" etc. and also requests to build example code if the issue persists. I am starting to wonder if it is worth it to spend time to provide a bug report at all. Responses, if I get them, come in many many moons after I reported them - in many cases I am no longer on that version of Xcode, that library or in that part of the code. I have built example/test code in the past but that can take a good amount of time, which I don't really have. Additionally, I have provided test code that than has no further follow up/answer from Apple - I guess I just chucked a bunch of my time on the window on that one. Bug reports and the time spent on them are purely for Apple's benefit and maaaaybe in the very long run for our benefit. With every new Xcode release, things are fixed but many more new problems and changes are introduced. I know I am just a little potato to Apple and don't expect VIP treatment - but I don't want to spend that time nor have any hope on some smallish answer on the issue reported. So what is your opinion, keep providing bug reports or nah save yer time already.
Replies
3
Boosts
0
Views
1.1k
Activity
Mar ’23
⚠️ Unable to activate this iphone cannot without an internet connection
Hey apple customer support! I'm facing issue, last day I did factory reset to my iphone X. After that the blu ⚠️ caution appear ( unable to activate) - so install itunes and download the update firmware file, and both trying update and restore. But after this flashing, the red ⚠️ caution appear, I'm unable to active my iphone x please give me solution or try to fix this ASAP Warm regards: Afaq
Replies
1
Boosts
0
Views
722
Activity
Mar ’23
Feedback Assistant links don't work
Hi there, it looks like if you post a feedback id like FB1234567, a link will be crated automatically: (https://feedbackassistant.apple.com/feedback/1234567) That's great, however it doesn't seem to work for ids with higher numbers as you can see with this example: FB12345678 New bug reports will get ids over 12,000,000 (8 digits) Cheers
Replies
5
Boosts
1
Views
1.3k
Activity
Feb ’23
Apple Mail Crashes with Ventura 13.3 Beta
After installing Ventura 13.3 Beta, Apple Mail tried to open and immediately closed. Finally found the issue was with MailSuite by SmallCubed Software. I uninstalled that and Apple Mail ran without a hitch.
Replies
0
Boosts
0
Views
1k
Activity
Feb ’23
Category for command line tools
Which category should I pick to report bugs against command line tools bundled by macOS? In particular, I'm trying to send a feedback against an incorrect hardcoded path in /usr/share/zsh/5.8.1/functions/run-help. It's written as local HELPDIR="${HELPDIR:-/AppleInternal/Library/BuildRoots/9e200cfa-7d96-11ed-886f-a23c4f261b56/Library/Caches/com.apple.xbs/Binaries/zsh/install/TempContent/Root/usr/share/zsh/5.8.1/help}" but needs to be local HELPDIR="${HELPDIR:-/usr/share/zsh/5.8.1/help}"
Replies
0
Boosts
0
Views
1.5k
Activity
Feb ’23
Xcode Tutorial Hello World Won't Highlight
Hi I am following the Xcode tutorial but I can't get the hello world to highlight.. It should be highlighted like the tutorial
Replies
3
Boosts
0
Views
1.2k
Activity
Feb ’23
Cannot download Feedback Assistant data
I have been trying for several months now to download my Feedback Assistant data on privacy.apple.com. Since the very first time I tried, I keep receiving emails that "because of a technical issue it wasn't possible to download your data and you'll receive a notification as soon as the problem is solved. This procedure can last up to 60 days". And some days later I receive an email "The technical problem is now solved. To get a copy of your data, initiate a new request". I already initiated a new request at least twice, and each time I get the same outcome I just described, i.e. one email tells me the problem is solved, and the next one tells me that there is a problem that will be solved within 60 days. Am I doing something wrong?
Replies
0
Boosts
0
Views
606
Activity
Feb ’23
Pioneer BD drive not working with ventura 13.2.
The BD drive that worked with macOS ventura 13.1 is no longer recognized after updating macOS to ventura 13.2. (The drive information is not displayed in "About this Mac > More Info.. > System Report.. > Disk Burning" of macOS.) *Operating environment PC: Mac mini (Intel CPU) BD drive: BDR-XD08MB-S (manufactured by Pioneer) Additionally, I checked the following: ・Other Pioneer BD drives (BDR-X12, BDR-XS07,other) were also not recognized with ventura13.2. ・BD drives other than Pioneer, but it was recognized even with ventura 13.2. ・Mac with M1 CPU recognized Pioneer BD drive with ventura13.2. Mac with Intel CPU may not be able to recognize Pioneer BD drives when macOS is upgraded to ventura13.2. Do you know the cause of this symptom?
Replies
1
Boosts
0
Views
1k
Activity
Feb ’23
Freeform
I can't tell if this is where I'm supposed to leave feedback for apple but if it is I would suggest you add a folders feature because I love the app but its effectively useless (for me) w/out a way to organize the " boards"
Replies
1
Boosts
2
Views
979
Activity
Feb ’23
Horizontal lines temporarily appears when locking the screen
A horizontal lines temporarily appears when locking the screen of my iphone 13 pro max. This bugs came out when I updated my ios into ios 16. I hope someone in developer look into this.
Replies
1
Boosts
0
Views
777
Activity
Jan ’23
Gps not working
My gps is jumping around in iphone 13 and showing my current location somewhere else. I tried restoring but no luck. Anyone else facing this issue
Replies
0
Boosts
0
Views
995
Activity
Jan ’23
Images grid placement bug in Recents (Photos)
Hey there! Can you please check my feedback on a very irritating bug found by me in PHOTOS (Recents) section? Here is a feedback assistant ID: FB11523484 Problem: When I open “Recents” in my Photos library, occasionally images are not placed correctly. For example I have amount of photos which is divisible by 3, but the last one or two images move to the next row, when I zoom in/out placement is wrongly changed one more time, and finally when I scroll up to the first image and then scrolling back to the down, bug is fixed and all last three images are placed in one row. Bug is occuring again after some time / exiting Photos and opening it later. Expected when there are three images per row in photos grid: let condition = photosNum % 3 === 0 If {condition} is true then three images should be placed in the last row, not one or two Else If we need one more image to fulfill the {condition} then two images should be placed in the last row, not one or three Else If we need two more images to fulfill the {condition} then one image should be placed in the last row, not two or three Screen recording: https://appleseed.apple.com/sp/feedback/file_promise/F86E3D8C-920F-4841-8C5A-200BCA447CE3/download P.S. I still can reproduce this bug with the latest update installed - iOS 16.1.1
Replies
2
Boosts
0
Views
1.2k
Activity
Dec ’22