Hello,
Our app (App ID: 6753726496), submitted on October 15, 2025, at 10:19 PM, is still waiting for review with no status change in App Store Connect.
We have also requested an expedited review and have an open support case regarding this submission (Case ID: 102728891684).
Could someone from the App Review team please check if this app might be stuck in the review queue or let us know if any action is required from our side?
Thank you for your time and assistance.
Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.
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{
"errors": [{
"status": "500",
"code": "UNEXPECTED_ERROR",
"title": "An unexpected error occurred.",
"detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/."
}]
}
x-apple-jingle-correlation-key: 2OKATGKZ2EWTWY2REIDPEO5KNU
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Hello,
My app (App ID: 6753706741) has been waiting for review since October 10, 2025, it’s now been over 4 days without any change in status.
I submitted another app around the same time, and that one was already reviewed and published, so it seems there may be an issue or bug affecting this specific submission.
I’ve also requested an expedited review, but there’s been no update yet.
Could someone from the App Review team please check if this app might be stuck in the queue or if any additional action is required on my side?
Thank you for your help.
Hello everyone,
There's an issue that has been driving me and my team mad for almost a month. Our subscriptions work properly in a sandbox mode, when we're testing on our own devices. However, every time we send them to review, we receive a rejection - apparently, the subscriptions don't work at all for the reviewers. I'm pretty confident that we set up everything properly in App Store Connect as it's not our first time. We sent the subscriptions to review as well and they're now stuck in the "in review" state, even though the app submission itself gets rejected over and over.
I'm unsure what to do here because we've been going back and forth with this for several weeks, and I don't know how to debug it given that everything works properly on our side.
We had a call with an Apple representative and he advised to create a topic here.
I'm attaching two screenshots - one from our sandbox testing, the other from the App Reviewers team rejection.
I'm hoping that your answers can shed a light on what's going on here and how we can fix it. Thanks!
Dear App Review Team,
Our app – Apple ID 6749515097 has been stuck in the “Waiting for Review” status for over 5 days (since October 14, 2025).
Normally, reviews begin within a few days, but in our case, it seems unusually delayed.
Could you please clarify:
• Is there a specific reason for this extended hold?
• Is any action required from our side?
• When can we expect the review to proceed?
Thank you very much for your time and assistance.
Validation failed (409)
Invalid Version. The build with the version “1.4.1” can’t be imported because a later version has been closed for new build submissions. Choose a different version number. (ID: 488836e5-c319-44c3-828b-394470c3620a)
I'm using air for ios with adobe animate. I change the version number in the publish settings (making sure it's higher) and try again and again but I still get the same error, Can anyone help?
Topic:
App Store Distribution & Marketing
SubTopic:
App Review
I have an application that is in TestFlight (Version 2.1 with different builds) as you can see there is a lot of crash . These crashes are not available on this web platform. I can only see the 2.0 crashes.
Even in Xcode/Organizer I do not have the same number of crashes.
I waited a few days before checking if these files arrived, but no, nothing, or just 3 useful crash reports, but not in the same number as this screenshot. There is an inconsistency between this table and my xcode. And I cannot select version 2.1 in the other part of the site, the one where you can download the crashes.
The App number is 6741442093.
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
it still shows the message
"Sorry, something went wrong. Try your request again. If the problem continues"
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
I've followed the setup process to get Apple Hosted Background Assets configured for my project.
(https://developer.apple.com/documentation/backgroundassets/downloading-apple-hosted-asset-packs)
But when I build and run the app I get the following error...
BackgroundAssets/AssetPackManager.swift:174: Fatal error: The process lacks a team ID.
I've checked the Signing->Team for both targets and they both have my Team associated.
Any help or advice would be appreciated...
I’m encountering (or at least I think I am) a propagation issue between App Store Connect and the live App Store version of my app following an update that introduced Game Center leaderboards via GameKit.
The v1.0.1 build was developed and tested in Xcode 26, using GameKit integration for leaderboards. Everything functioned correctly on standalone devices under a signed production build. After submission, the build was approved and is currently live on the App Store, yet App Store Connect still shows the build status as “Ready for Distribution.”
This mismatch appears to be preventing proper Game Center leaderboard propagation, leaderboard data and player scores are not syncing (GC dot doesn’t appear) as expected on the production environment, despite all leaderboards being correctly configured under App Store Connect → Game Center → Leaderboards and the identifiers matching the app bundle configuration.
It’s been well beyond the typical propagation window, suggesting a potential desync between App Store Connect and Game Center services rather than a code-level issue. Before resubmitting, I’d like to confirm whether others have experienced similar propagation delays or if manual intervention from Apple is sometimes required to resolve the state mismatch.
Environment:
• Xcode 26 (Release build)
• GameKit framework (Swift)
• iOS 17.6 target
• Game Center leaderboards configured as a set within App Store Connect
Any guidance on triggering propagation or forcing a sync between App Store Connect and Game Center servers would be greatly appreciated!!
I am trying to invite internal testers but Testflight keeps rejecting them from downloading with a pop up that states "The requested app is not available or doesnt exist" it does say on App store connect that it is Complete as far as to begin testing. Any one have any suggestions? I am new at this. Thank you.
Topic:
App Store Distribution & Marketing
SubTopic:
TestFlight
I think there's been a recent change to the App Store Connect API; I claim that it's a bug.
When querying App Store Connect API endpoints that return arrays, like https://api.appstoreconnect.apple.com/v1/apps, the response includes a links property, of type PagedDocumentLinks. https://developer.apple.com/documentation/appstoreconnectapi/pageddocumentlinks
links should include a next link only if there's more data to provide, and, indeed, this is how it works for the /v1/apps endpoint.
But when querying inAppPurchasesV2, I find that starting very recently (this week?) the API always returns a next link, even if there's no more data to show.
{
data: [],
links: {
self: 'https://api.appstoreconnect.apple.com/v1/apps/1363309257/inAppPurchasesV2?cursor=APo&limit=50',
first: 'https://api.appstoreconnect.apple.com/v1/apps/1363309257/inAppPurchasesV2?limit=50',
next: 'https://api.appstoreconnect.apple.com/v1/apps/1363309257/inAppPurchasesV2?cursor=ASw'
},
meta: { paging: { total: 223, nextCursor: 'ASw', limit: 50 } }
}
If I request the next link, it will generate me another response with empty data and with a new cursor.
{
data: [],
links: {
self: 'https://api.appstoreconnect.apple.com/v1/apps/1363309257/inAppPurchasesV2?cursor=ASw&limit=50',
first: 'https://api.appstoreconnect.apple.com/v1/apps/1363309257/inAppPurchasesV2?limit=50',
next: 'https://api.appstoreconnect.apple.com/v1/apps/1363309257/inAppPurchasesV2?cursor=AV4'
},
meta: { paging: { total: 223, nextCursor: 'AV4', limit: 50 } }
}
Code I've written against this API (including my open-source library https://github.com/dfabulich/node-app-store-connect-api) assumes that if there's another links.next link, we should follow it; as a result, my code is looping infinitely, requesting empty data until eventually I have to give up.
This issue doesn't affect other endpoints, like /v1/apps, just this inAppPurchasesV2 endpoint.
Was this an intentional change? It seems to be a bug.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect API
Tags:
App Store Connect API
I use Apple Business Manager to install apps on my office iPads and to track them. I am a beta tester for a company that pushes new versions of their software through TestFlight. These iPads are logged into managed apple accounts [apple IDs] under my Apple Business Manager account. When I attempt to open TestFlight, I receive a message "TestFlight is currently unavailable, try again later." If I logout and sign in an iPad under a consumer Apple Account, TestFlight works properly. I however, want to use these iPads under my apple business account.
I submitted for the first time my app and in app subscription together.
do the subscriptions get approved separately?
it seems like a loop. in the paywall of my app only for apple its failing to load payments/subscription info which im assuming to be the fact that my in app subscription didn't get approved yet, its currently waiting for review (first time submitting subscription). Meanwhile the app gets rejected multiple times because the reviewer can't seem to go beyond the paywall due to failure to load payments.
Is this the similar experience anyone had? Do you have info that'd be helpful to give to the reviewers?
I’m stuck in a loop where my in-app purchase (IAP) product cannot be reviewed because my app version is in “Rejected” status.
In order to submit the IAP for review, I need to submit a new app version and select the IAP product. But since the current version is rejected, I can't select the IAP during submission.
As a result, RevenueCat can't fetch the IAP products, and the app appears to not use in-app purchases, which leads to another rejection.
I’d like to know the correct steps to break this cycle and properly submit both the app and the IAP for review.
Any guidance is appreciated!
revenuecat is asking for the in app subscriptions to be approved first in order for the pay wall to display and function properly, but apple support keeps flagging them as "developer action needed" and complaining that they can't access in app subscriptions. what do I do?
I work for a company in Germany and Testflight works on none of our managed devices. On all of them we get "TestFlight is currently unavailable, try again later.". On personal devices TestFlight works as normal and on https://developer.apple.com/system-status/ we saw nothing for Testflight.
Is there a way to fix this? What can we do to get Testflight running?
Hi All, Today I have got one mail from Apple as follows
We are writing to inform you that your company is not in compliance with the Apple Developer Program License Agreement (PLA).
Section 11.2 (Termination) states:
(g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.).
Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership.
Please address this issue promptly.
Here, what steps should I take to resolve the issue?
If anyone has faced this type of issue earlier, please guide me to the solution
Hi everyone,
I am experiencing an issue with App Store Connect and subscriptions.
My app (Couple Organizer, App ID: 6748842796) already has an approved subscription group (Premium Plans) with Monthly and Yearly Premium options.
Version 1.0.0 is live in the App Store, subscriptions are working.
But - When preparing version 1.1.0 for submission the “In-App Purchases and Subscriptions” section is not visible on the submission page so I am unable to attach them to the new version of the app.
I tried removing the build from review and re-adding another one but the section still does not appear.
Subscriptions show status approved and ready for sale .
My questions:
Are subscriptions automatically carried forward to new app versions once approved in the first release?
Or is there a step I’m missing to explicitly attach them again in every new version?
Is this the expected behavior, or is it a bug in App Store Connect UI?
Screenshots available if needed. Any advice would be appreciated!
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
Subscriptions
In-App Purchase
App Submission
Apple’s documentation indicates that iOS now supports A/B testing for app icons, but I haven’t been able to get it working.
My app already includes alternate icons within the same binary, yet when I try to set up an A/B test in App Store Connect, there’s no option to change the icon-only screenshots can be updated in a new treatment.
Topic:
App Store Distribution & Marketing
SubTopic:
App Store Connect
Tags:
App Store
App Review
App Store Connect