I have two accounts, a personal and a developer account. I would like to have the App Store Connect iOS app on an iPad linked to my personal account, but use it to keep track of my apps related to the developer account. Is this possible?

Hello everyone, I have an individual developer account. I added my bank account information one month ago but I realized I haven't accepted with tax forms. I accepted them 1 week ago but I still see the following message: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." However, it's been 1 week, and the status is still "Processing" with the same message displayed. How long does it usually take for bank account information to be approved? I can't fetch products without being approved. Also It doesn't let me edit my banking information.

Hi, Recently I encountered troubles uploading a binary with temporary-exception.audio-unit-host entitlement using Transporter. I would love to make use of in my application and distribute in the AppStore. What is necessary to do so? regards, Joël

I’m trying to clarify keyword usage in App Store Optimization. Apple’s docs suggest you can use phrases like “Near Me” instead of separating words with commas (“Near,Me”). Does assigning phrases directly improve ranking compared to letting Apple combine single keywords?

There’s still debate on what drives App Store rankings, but some confirmed factors include app name, subtitle, keyword field, downloads, ratings, and in-app events. Likely influences are stability, retention, conversion rate, and user behavior. Search relies most on metadata, Top Charts focus on download velocity, and Featured spots are editorially chosen. Elements like promo text, long description, and release notes don’t impact rankings.

Hi, My app was recently rejected with the following message: The app references non-public symbols in App: _BIO_s_socket, _OPENSSL_cleanse The confusing part is that these symbols do not come from iOS system libraries. They are defined inside a third-party static library (gRPC/OpenSSL) that my app links. I am not calling any Apple private API, only linking against the third-party code where those symbols are defined. Questions: Why does App Review treat these symbols as “non-public” when they are provided by my own bundled third-party library, not by the system? What is Apple’s recommended approach in this situation — should I rebuild the third-party library with symbol renaming / hidden visibility, or is there another supported method? It would help to understand the official reasoning here, because it seems strange that a vendor-namespaced or self-built OpenSSL would cause a rejection even though I am not using Apple’s internal/private APIs. Thanks for any clarification.

Hello, I’m building an iOS application that supports peer-to-peer file transfer. My goal is to use the WebRTC data channel only (no audio or video) to send files between users. I understand from Apple’s documentation that: • Apps are generally suspended in the background, and arbitrary sockets (like WebRTC) do not continue running. • Background file transfer is officially supported via URLSessionConfiguration.background, which the system manages reliably even if the app is suspended or terminated. • VoIP use cases require CallKit + audio/VoIP background modes, and CallKit must be used for legitimate calls (audio/video). What I want to confirm is: Is it supported for a WebRTC peer connection using only the data channel (no audio/video track, no CallKit call) to continue sending data when the app is in the background or locked? I considered using BGProcessingTask and BGAppRefreshTask, but as far as I can tell, those don’t allow maintaining long-lived sockets for active data transfer. Real-world developer discussions suggest that WebRTC connections are dropped when the app is backgrounded on iOS unless there’s at least one active audio track to keep the session alive. Can someone from Apple confirm if my understanding is correct—that data-only WebRTC connections will be killed in background unless they’re part of an active audio/video call with the appropriate entitlements? Thanks in advance!

Hello! My application written with CPP and using StoreKit2 functionality based on bridging CPP-ObjectiveCPP-Swift. The question is in correct project properties for adding this library to application. Configuring library by attaching project.entitlement file (within in-app purchase key) to the library project. Question is how to add library to the application correctly: Is there requirements to write another one entitlement for Application and switch on 'in-app purchase' in application too or it's enough to add it only to the library? Is there any examples of using StoreKit2 in libraries and attaching it to the projects? Is there any requirements for configuring library within StoreKit2 if it's going to be reused in different applications?

It looks like we've had a couple product refunds in the last 90 days. How do we find out WHY the people requested a refund? It would be good to know if there's a problem that these customers experienced.

Hi, I am experiencing a critical issue with my app (dbMobil) in its published state. When the app is installed via TestFlight, it works without any problems and no errors can be detected. However, when downloading the same app from the App Store, it immediately crashes for many users without displaying any error message, directly at app start. This issue also occurs on my own test devices: TestFlight version: works flawlessly App Store version: crashes immediately upon launch It appears that there must be a difference between the version I submitted and published via TestFlight and the one currently available on the App Store. Could you please provide me with feedback on what differences may exist between these two versions and where the cause of this issue might lie? Thank you in advance for your assistance.

I have a few issues. Support consultants responded to my review file by saying they wanted the image. 1- I logged in with the sandbox account I used for testing and took a screenshot of the Paywall screen. However, they said this screenshot wasn't accepted. The documentation explains how to log in to Testflight with a sandbox account and test it, but even though I tried testing on two different devices, I couldn't log in to Testflight or get the image they requested. 2- I closed my privacy policy and terms of use, and there's no problem. What else should I do? I'm stuck on the Testflight and sandbox sections. Can you help ?

Hello. I'm recently approved as an Apple developer and our company is wondering what the timeline is from app submission to Apple publishing in the app store. Thank you.

I got this email from Apple "Due to the discontinuation of content associated with your vendor number x, your payments have been paused. We will continue to monitor this account and release your payments once customer refunds have been settled." Does anyone know what happened? I didn't discontinue any content.

Hi there, the company I work for recently decommissioned our app. Unfortunately, due to an acquisition a couple of years ago and staffing changes, we no longer have access to the original account that would have posted our app on the app store. Any idea how we can go about getting the app removed so we don't continue to have clients downloading an app that no longer works? Thank you!

Since 1st of September archives uploaded via Xcode 26 beta 7 or builds distributed via CD (fastlane deliver) don't appear in App Store Connect. No errors reported during/after upload process, no e-mails with errors received. Xcode reports successful upload (with a few warnings regarding dSYM) I'm not getting any e-mails with ITMS errors Builds don't appear at in App Store Connect in TestFlight section (not even in "Processing" or "Failed" states). For me it seems like App Store Connect outage but all statuses in https://www.apple.com/support/systemstatus/ are green.

Most ASO tools I’ve found, like Appfigures, are effective but too expensive for my current app income. I’m exploring cheaper alternatives such as Astro—has anyone used it or compared it with tools like Appfigures or Appvector?

Is it possible to submit updates to our App Store content (such as new screenshots, Promotional text, or description) using a previously approved build, without submitting a new binary? Essentially, we want to ensure that metadata updates can be reviewed independently and won’t need to be coupled with a feature update. This is primarily because we’d like to avoid a situation where a feature update gets delayed or rejected due to issues in the metadata. Could you please confirm if this is supported? And if so, are there any best practices or guidelines we should follow when submitting metadata only updates?

Hi good day, I uploaded my APP a second time, the first time it took 2 months to have someone look at it. Now it is taking over 3 weeks. Can someone please share with me why my Review keeps getting looked over?

My app has been stuck on 'Waiting for review' for over 4 days. Unlike before, I will get feedback within 48 hours, but now I have been 4 days in and no one seems to have checked the app at all. Any advice?

This is my first iOS app release and I’m a bit confused. The initial version was reviewed in under 12 hours (rejected), and the corrected version was approved just as quickly. But my Product Page Optimization with only screenshots has been stuck in “Waiting for Review” for four days. Do these get reviewed only with new versions, or should I just wait it out?