App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.

Hi everyone, I’m currently running an A/B test for my app icon using App Store Product Page Optimization (PPO), and I've run into a frustrating behavior that I can't quite figure out. The Setup: My app binary includes both the default icon (Icon A) and the alternate icon (Icon B) in the Asset Catalog. I've successfully linked Icon B to the PPO treatment in App Store Connect. The Problem: When the App Store serves Treatment B, the store page correctly displays Icon B. However, after downloading and installing the app, the home screen still shows the default Icon A. What I've verified so far: I have Include All App Icon Assets set to Yes in Xcode Build Settings. Has anyone else experienced this exact disconnect between the PPO storefront and the installed binary? Thanks.

Hello, I am unable to use TestFlight for any app (existing or new), while production uploads work normally. All TestFlight actions fail with: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING There are no pending agreements in App Store Connect. This is an older account that previously used TestFlight successfully. This appears to be a missing or detached TestFlight Beta contract on Apple’s backend. Could this be manually reattached or re-provisioned? This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon. Apple Support case ID (for reference): 102936100370 App: Wope — Bundle ID: com.wope — Team ID: NTZ2CQFSKA APP ID: 6784499207 Thank you.

This is already our second post on this forum, but we want to bring special attention to this issue because the situation has become extremely frustrating. Our U.S.-based development team has been trying to pass App Review for several weeks now, without success. The experience has been unacceptable. Here is what we are facing: The review waiting time is catastrophic. We have to wait for weeks just to receive a single question from a reviewer. Reviewers do not appear to read what we provide. The App Review Notes section feels like it is not being opened at all. Even when we provide a clear, structured, and detailed explanation, it does not seem to help. The same applies to the Messages section. We provide detailed answers, but the next response often makes it clear that the reviewer has not actually read them. The review is being delayed by strange and unnecessary questions that are already answered in the app description, in the App Review Notes, in the message history, and inside the app itself. In some cases, the reviewer is testing the exact functionality and still asks questions that make no sense. The quality of the review process feels extremely poor. We can see what reviewers are doing inside the app, and frankly, even our junior QA testers test products more carefully and more logically. Expedited review requests do not appear to work for new apps in the U.S. Support requests regarding App Review delays are not properly handled and remain unanswered. We have a professional development team that has built and published dozens of apps in the United States. But we have never experienced anything like this before. What is going on with App Review? Is this a staffing issue? A training issue? A lack of accountability? Or is the App Store simply no longer interested in reviewing new, high-quality products in a reasonable and professional way? We understand that some developers may say their apps pass review on the first attempt. But this thread is not about simple apps. We are talking about complex products that involve licensing, registrations, data protection, compliance disclosures, financial partners, and other serious requirements. We have been trying to pass review since June 11. In the most recent round, we waited 11 days for review just to receive one single question — a question that had already been answered multiple times and was also clearly addressed inside the app. This is not a normal review process. It is becoming impossible to plan launches, honor business commitments, coordinate with partners, or run a serious product roadmap when the review process works this way. At this point, this is not just frustration. This is a genuine appeal from a team that is trying to do everything correctly, transparently, and professionally, but is being blocked by a review process that feels careless, inconsistent, and extremely inefficient. Apple, what is happening with App Review?

Hi everyone, I’m looking for guidance because I’m struggling to understand an App Review decision. My app, The Leaf Cellar, is a cigar companion app that includes cigar image scanning, humidor management, cigar journals, tasting notes, lounge discovery, and recommendations. My app was rejected, yet there are multiple applications currently on the App Store with substantially similar functionality, including: Ember: AI Cigar Companion (released this year) My Humidor – Cigar Journal Humidor Journal Pro ACJ These apps continue to receive updates and remain available on the App Store. I’m trying to understand what materially distinguishes my implementation from theirs. If Apple considers my app to violate a specific guideline, I would appreciate understanding what objective difference exists between my app and these already approved apps. Has anyone experienced a similar situation where comparable apps were approved but theirs was rejected? Were you able to resolve it through App Review or the App Review Board? Any advice on how to present the strongest case would be greatly appreciated. I’m not looking for speculation or opinions. I’m looking for a clear explanation of how the App Store Review Guidelines are being applied in this case, especially given that a competing app with substantially similar functionality was approved and released this year. From my perspective, the current outcome appears inconsistent, and I would appreciate any insight from developers who have successfully navigated a similar situation. Thank you.

Hello everyone, I'm experiencing an issue with my app review and would appreciate any advice or assistance. My app (Apple ID: 6761183014) has been stuck in "Waiting for Review" for almost three weeks. During this time, I have submitted multiple Expedited Review requests, but none of them have changed the review status. I have also tried deleting the pending submission and resubmitting a new version several times, but the app continues to remain in "Waiting for Review" without any progress. At this point, I'm unsure whether there is an issue with my submission or if my app is somehow stuck in Apple's review queue. Has anyone experienced a similar situation 'especially these days)? If so, were you able to resolve it? Any suggestions or guidance would be greatly appreciated. Thank you in advance for your help.

My app has been sitting in "Waiting for Review" for over 8 days with zero movement. I've already submitted an Expedited Review Request — no change. I've sent a follow-up email through the official Contact Us form — no response. I called Developer Support and was left on hold for an hour and a half, with no answer in the end. That's three separate official channels, all ignored. This isn't a one-off either — this same forum subtopic is full of developers reporting the identical thing over the past few weeks: apps stuck 8, 10, 17+ days, expedited requests accepted and still nothing moves, support repeating "it'll begin shortly" with no follow-through. Indie developers depend on predictable review times to run a business. When every official escalation path — expedited review, email, phone support — goes unanswered, that's not a queue, that's a broken process. Fix the backlog, fix the support pipeline so requests actually reach App Review, and give developers real status visibility instead of silence. I'd like an Apple rep to respond here with something more useful than silence.

Our app has been in review for over a month with no status change or communication from App Review. Typical reviews clear within 24–48 hours, so this is well outside the normal window. Can anyone from App Review advise on next steps or escalate? App details and submission ID available on request. Thanks.

My app has been stuck in "waiting for review" for a couple days now. The previous time it was stuck for a few weeks until I posted here for someone to review it. Can somebody please take a look at my app and review it. I have tried everything and nothing is working to get someone to review it.

Is anyone else seeing their app waiting for review for more than a few days? I submittit mine 4 days ago. I thought it usually takes about 1-3 days. Just curious if that is something everyone is seeing right now?

Bundle ID: com.dalesidebottom.betterus, Team: TK8M23SECQ Trying to submit a v2.0 update with two new FamilyControls extension point identifiers. Both have Distribution entitlements enabled and are correctly in the provisioning profiles. Upload fails with 409 — Invalid NSExtensionPointIdentifier: com.apple.ManagedSettings.ShieldConfigurationExtensionPoint (Error: 7624408a-f318-4b4f-a8b8-1c359923f560) com.apple.deviceactivity.report-extension (Error: 51b40a9e-fc60-402d-9ba7-f29bfbfc84b5) Our existing monitor-extension uploads fine. Has anyone resolved this? The app's been blocked for 6+ weeks.

Hey everyone! I recently submitted a build to TestFlight and am currently waiting for it to be approved for external testing. It’s been over 4 days since I submitted the build, and while online it says that builds are reviewed within 24-48 hours, it’s been over 48 hours now. I’m curious if anyone else has experienced a similar delay.

Hi, App Store Connect does not work, which is preventing me from re-submitting my app after a reviewer incorrectly interpreted Apple's rules and rejected it. My Safari browser console: [Error] Failed to load resource: the server responded with a status of 500 () (6779518190, line 0) [Error] {appName: "appstore", payload: Array, eventKit: "logger", env: "PROD"} (anonymous function) (container.243b4934f1512a8c.js:2:335294) execute (334.088309ca37150264.js:1:30102) (anonymous function) (334.088309ca37150264.js:1:32316) process (334.088309ca37150264.js:1:48276) ae (container.243b4934f1512a8c.js:2:204904) (anonymous function) (container.243b4934f1512a8c.js:2:215186) (anonymous function) (container.243b4934f1512a8c.js:2:189103) (anonymous function) (container.243b4934f1512a8c.js:2:188923) (anonymous function) (container.243b4934f1512a8c.js:2:191222) [Error] Failed to load resource: the server responded with a status of 500 () (6788522984, line 0) [Error] {appName: "appstore", payload: Array, eventKit: "logger", env: "PROD"} (anonymous function) (container.243b4934f1512a8c.js:2:335294) execute (334.088309ca37150264.js:1:30102) (anonymous function) (334.088309ca37150264.js:1:32316) process (334.088309ca37150264.js:1:48276) ae (container.243b4934f1512a8c.js:2:204904) (anonymous function) (container.243b4934f1512a8c.js:2:215186) (anonymous function) (container.243b4934f1512a8c.js:2:189103) (anonymous function) (container.243b4934f1512a8c.js:2:188923) (anonymous function) (container.243b4934f1512a8c.js:2:191222) [Error] Failed to load resource: the server responded with a status of 500 () (planAvailabilities, line 0) [Error] Failed to load resource: the server responded with a status of 500 () (prices, line 0) [Error] Failed to load resource: the server responded with a status of 500 () (introductoryOffers, line 0) [Error] Failed to load resource: the server responded with a status of 500 () (offerCodes, line 0) [Error] {appName: "appstore", payload: Array, eventKit: "logger", env: "PROD"} (anonymous function) (container.243b4934f1512a8c.js:2:335294) execute (334.088309ca37150264.js:1:30102) (anonymous function) (334.088309ca37150264.js:1:32316) process (334.088309ca37150264.js:1:48276) ae (container.243b4934f1512a8c.js:2:204904) (anonymous function) (container.243b4934f1512a8c.js:2:215186) (anonymous function) (container.243b4934f1512a8c.js:2:189103) (anonymous function) (container.243b4934f1512a8c.js:2:188923) (anonymous function) (container.243b4934f1512a8c.js:2:191222) App Store Connect should not be yielding HTTP 500s, ever. Developer phone support could not help and said to post here, so here I am. Please advise.

I recently noticed that an app called Private Browsing Web Browser has been ranking at the top for the keyword “browser” on the App Store for a long time, even ahead of well-known browsers like Chrome, Firefox, and Safari. This is not only the case in the U.S.; it also appears to rank top in many other regions. This app has not been updated for a long time, and both its interface and feature set seem extremely basic. There also appears to be nobody to discuss it on the internet, and some of the App Store ratings look very suspicious. I previously reported this to the Apple team by email, and questioning about the algorithm, but they consistently responded: The App Store ranking system has no problem, and it's working as expected.” I wanted to ask everyone: Do you think it is normal for this app to rank number one for “browser” on the App Store? Also, the same developer has another very similar browser app called Snowbunny Private Web Browser, which also ranked high.

Summary My app "Hibika" has been completely absent from App Store search results since launch on May 25, 2026 — now over 5 weeks. This includes searching for its exact, unique brand name, which should be the most trivial search match possible. App details App name: Hibika App ID: 6760477185 Bundle ID: com.chrisbc.hibika Version: 1.2.0, status: Ready for Distribution Category: Health & Fitness / Habit tracker What's broken Searching "Hibika" in the App Store app or on apps.apple.com returns zero results — not even a distant match — in every storefront I've tested (Spain, US, UK, Germany, France, Mexico, Japan). The app's direct product page loads correctly and is fully functional: https://apps.apple.com/us/app/hibika/id6760477185 Search by keywords/subtitle terms also returns nothing, which is expected since those aren't indexed for a brand-new app with low install volume — but the complete absence for the exact brand name is not normal behavior and does not match any documented ASO ranking factor. What I've verified so far Not a device/cache issue — reproduced across multiple devices, regions, and by independent third parties (including an Apple Developer Support advisor who confirmed the same result on their end). Not a regional listing gap — app availability is confirmed active in all major storefronts. A separate issue with user reviews not appearing on the product page self-resolved after a few weeks, but the search indexing issue persists. Apple Developer Support case history Case escalated to a Senior Advisor in early June. Escalated to Engineering team on June 17 (ticket 180061872). As of July 2, no update or resolution provided, despite multiple follow-ups. Question for the community Has anyone experienced total invisibility in App Store search (including exact brand name matches) that lasted this long? If so: Did it resolve on its own, or did something specific fix it (title/subtitle change, rebuild, resubmission)? Any idea what backend indexing bug could cause a brand-new app to be excluded even from exact-name search? Any insight from developers who've hit this — or from Apple engineers who might see this — would be hugely appreciated. Happy to share more diagnostic details if useful.

All TestFlight builds for my app expired at the same time, overnight, with no action on my side. New builds upload fine and show “Ready to Submit,” but: Internal testers (and I) cannot install: “The requested app is not available or doesn’t exist.” -Submitting for external review fails with 422: PARAMETER_ERROR.REQUIRED / filter[build]. Internal testing worked perfectly before and broke overnight. This appears to be a known recurring backend issue. All agreements, banking, tax, and export compliance are Active. DSA declaration is currently In Review. I’ve opened a support case (aprox. 5 days ago, only automated reply so far). Has anyone resolved this, or can a DTS engineer help escalate? Bundle ID available on request.

Hi, I've been experiencing "Could not install" errors on TestFlight for all builds since June 2026. The issue affects two separate apps under my developer account (888744ET3X), which confirms it's account-level. Details: Build 4 installed successfully in June All subsequent builds (8, 10, 11) fail with "Could not install" Tested on iOS 26.2 and iOS 18.7.8 - same error on both Both apps affected: א-ב-ג and ToyLens Open support case: 102923070005 (no response for 2 weeks) Has anyone experienced this? Any suggestions?

My app passed app store review and went live. I noticed my paywall was not working and when I checked ASC the subscriptions were still 'waiting for review'. I pulled it from distribution, submitted a new build for review. Same again. When I check the version page before submission the option to attach the subscriptions is not visible so I'm certain I attached them before the first submission. The 'submit for review' buttons on the subscription pages are greyed out. The one 'quirk' in this process is that my initial submission was rejected. I then fixed and resubmitted. How do I resolve this?

Hello, My app Jewel Coloring+ Sort Beads IQ+ (App ID: 6785241915) appears to be stuck in the App Review process, and I would like to check whether there may be an issue with this submission. The current version was originally planned for release on June 30, 2026. However, today is July 7, 2026, and the app is still in "Waiting for Review." Current status: Waiting for Review No messages in Resolution Center No requests for additional information We have also submitted multiple Support inquiries but have not received any response so far. This version is particularly important to our team, as it is tied to a planned release schedule and user acquisition activities that had already been prepared in advance. Given the unusually long delay, we are unsure whether the submission is proceeding normally or if there may be an issue requiring attention. If an Apple staff member could help check the status of this submission, it would be greatly appreciated. Thank you for your time and assistance.

Hello, My app Jewel Coloring+ Sort Beads IQ+ (App ID: 6785241915) appears to be stuck in the App Review process, and I would like to check whether there may be an issue with this submission. The current version was originally planned for release on June 30, 2026. However, today is July 7, 2026, and the app is still in "Waiting for Review." Current status: Waiting for Review No messages in Resolution Center No requests for additional information We have also submitted multiple Support inquiries but have not received any response so far. This version is particularly important to our team, as it is tied to a planned release schedule and user acquisition activities that had already been prepared in advance. Given the unusually long delay, we are unsure whether the submission is proceeding normally or if there may be an issue requiring attention. If an Apple staff member could help check the status of this submission, it would be greatly appreciated. Thank you for your time and assistance.