I need to change the order of my App Store display screenshots. The developer said they need to launch a new build which will take 5-8 hours of work. The app is complete, I just need to change the order of the display photos on the App Store. Is there a cost effective way to do this?
Thx,
Sam
Navigate the App Store landscape. Share strategies for app submission, distribution, marketing, and user acquisition. Discuss best practices for getting your app discovered and downloaded.
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Flutter iOS App.
Previous version submitted passed.
Only change the version and some text, submit has error:
"ITMS-90426: Invalid Swift Support - The SwiftSupport folder is missing. Rebuild your app using the current public (GM) version of Xcode and resubmit it."
the release steps:
flutter clean;
flutter pub get;
flutter build ios --release;
xcode - clean build folder;
archive;
distribute app
Searched online and tried many suggestions, none works.
plist strings are set but test flight is giving error on upload via email that the plist strings are missing.
Hello fellow developers,
My app has been in App Store review for more than three months, and I have received very limited communication from Apple.
App Review responded once, stating that they need more time, but no further updates have been provided.
Developer Support only gives the same generic response that the review is still in progress.
Two weeks ago, I resubmitted the app, but it remains in review with no response from either App Review or Developer Support.
I also requested an expedited review, but nothing has happened.
At this point, I’m unsure what else I can do to move the process forward. Has anyone else experienced such long review times? Any advice on how to escalate this situation?
Thanks in advance for any help!
Hi,
It seems that TestFlight invitations are no longer RECEIVED by external testers.
Multiple posts with the same issue since 2023...
Thanks in advance for your help !
I have a problem in the appstore upload process, they say that
"Your app is still intended to be used by a specific business or organization, including partners, clients, or employees of Nusantara-Group."
The application is indeed intended for clients in my company, so what is the solution?
Hi there
I am trying to get to app store connect but it simply tells me "You must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect."
I have since realised i've paid the enrolment/membership fee for developer membership twice, yet still don't have access.
Any help greatly appreciated.
My application "SplitPay" was deleted from App Store without preliminary notification.
I submitted an appeal (Appeal Ticket: APL122726), Apple App Review Team responded (24.02) that my demo account does not work (not available to check the application) and asked for restoring it. Demo account was restored by me 10 hours later. I notified App Review Team about it. But I didn't get any response.
I'm trying to get responses about:
Is it enough for re-reviewing my application or not?
When the review process will start?
How many days/weeks needed to review that the application does not violate any terms or licenses and return it to the App Store?
The continued suspension of our app is having a significant impact on our business and our users. Specifically the app's unavailability continues to result in a substantial loss of revenue.
Dear App Review Team, please, review the application 'SplitPay' and return it to the App Store.
Thank you.
Greetings, does anyone know if there is an extension for the iOS 18 SDK and Xcode 16 update? I understand that starting April 24, older versions will no longer be allowed to be uploaded?
When logging into appstoreconnect I get the option to use a password or passkey:
Password works fine. However passkey always results in:
This is probably because I don't actually have any passkeys:
So I think what is happening is that Apple thinks I have a passkey, which is why it's offering that as an option. I can't see any option to create a passkey, or regenerate one.
I'm not sure how I've ended up in this state. I have a vague memory that sometime years ago when passkeys were first introduced on appstoreconnect that I tried to create one, but because it wouldn't let me store it in BitWarden, I backed out.
It's not a major problem because I can still log in using password. But I'm worried in case some time in the future passkey becomes the only option.
Does anyone know of any way I can reset or regenerate my passkey for appstoreconnect?
I keep getting rejected from the app because of “Guideline 4.1 - Design - Copycats”.
I have tried changing the game name, icon, privacy links and other things, but I don't understand exactly what elements of the app are violating my app.
After searching the App Store I have not found an app similar to mine.
If anyone has encountered this problem who knows how to solve it?
Guideline 4.1 - Design - Copycats - This app or its metadata still appears to be misrepresenting itself as another popular app or game already available on the App Store, from a developer's website or distribution source, or from a third-party platform.
The app references non-public selectors in Payload/ndisync.app/ndisync: _isKeyDown, _modifiedInput, _modifierFlags (ID: 663538aa-ad84-4142-9819-1ba8a58937a5)
We've recently transferred one of our existing Production apps to a new centralized store in Apple, and the Bundle ID has changed. What's the customer experience for those with the old app? Are they able to upgrade in place, are they notified there's a new build, or do they need to first delete the old app and then search and download the new one?
I have been experimenting with the new "Win-Back Offers" in the App Store, however I have been unable to find any way to track the performance of these campaigns in App Store Connect.
How can I track the performance of Win-Back Offer campaigns? Specifically i'm looking for a way to see impressions, clicks, and conversions - as well as any information available about the source (in-app, app store search, app store listing, etc)
e've unfortunately been having this issue too ... apparently a grey screen appears immediately after launch ... we've tried everything to troubleshoot .... tried across multiple devices including multiple iPads (including same M-chip versions as the testing version).
Also a flutter iOS app.
None of us can replicate this and the feedback from the reviewers have been minimal and repeated unfortunately making it near possible to troubleshoot.
In the past we've also managed to plead that they allow the update since there were other known bugs that were in our fix and they approved it ... we got no bug reports re a grey screen.
This seems to be very much specific to Apple review team ... I'm not sure what it could be but would be really helpful to have some help!
Hi everyone!,
I would love your help with this please as I have been stuck for days with no solution.
Issue:
I'm trying to enable In-App Purchases (IAP) in my app, but my provisioning profile does not include the com.apple.developer.in-app-purchase entitlement.
When I attempt to build in Xcode, I see the following error:
Provisioning profile "iOS Team Provisioning Profile: org.thewhiteowl.mindflow" doesn't include the com.apple.developer.in-app-purchase entitlement.
I've already verified my Apple Developer account, and Apple Support confirmed that everything looks correct from their end.
Steps Taken So Far:
Verified In-App Purchases is Enabled in the Apple Developer Portal under Certificates, Identifiers & Profiles → Identifiers.
Accepted All Agreements in App Store Connect → Agreements, Tax, and Banking (everything is marked Active).
Created a New Provisioning Profile Manually:
. Go to developer.apple.com
. Navigate to Certificates, Identifiers & Profiles
. Click "+" to register a new provisioning profile
. Choose App Store Connect → Click Continue
. Select App ID → MindFlow App (PM7JVFLCVC.org.thewhiteowl.mindflow) → Click Continue
. Select Certificate → The White Owl LLC (iOS Distribution) (Valid until Feb 22, 2026) → Click Continue
. Enter Provisioning Profile Name: "MindFlow Distribution" → Click Generate
. Download the profile and inspect the Entitlements section
❌ The In-App Purchase entitlement is missing (com.apple.developer.in-app-purchase does not appear).
Additional Troubleshooting:
. Tried regenerating the provisioning profile multiple times
. Deleted & reinstalled Xcode completely
.Ensured App ID is Explicit (not Wildcard)
. Tried refreshing App ID capabilities by toggling other entitlements
. Checked for misconfigurations in Expo and EAS (using Expo.dev for deployment)
Questions:
Why is the In-App Purchase entitlement missing from the generated provisioning profile?
Is there a way to force the entitlement to appear?
Could this be an issue with the Apple Developer Portal, and if so, is there a workaround?
Any help or insights would be greatly appreciated! 🚀
I cannot enroll developer program. I try both on app and the web. It's throw "Your enrollment could not be completed.
Your enrollment in the Apple Developer Program could not be completed at this time."
Hi Team,
We have released version 1.16 of our application. However, even after 3 hours of it being live, the Apple API below still returns the old version:
http://itunes.apple.com/in/lookup?bundleId=\(identifier)
As a result, users are seeing the "update application" screen. Please look into this issue and advise on how to resolve it.
Thanks,
My app is getting rejected due to Guideline 4.2 - Design - Minimum Functionality.
So, my app is for reading or chanting, it's a religious app for chanting set of paragraphs. I have it running on Google Play since several years. I have around 30 contents and each one is of 108 short lines. But as per Apple the content is not enough.
I can add more of them but they will not be much useful. They also require extra effort. I have given all the reasons to keep the app the way it is but they are not agreeing. Can someone please suggest me if there is any other way or how should I look at these things.
I’m building an iOS app that collects user PII (emails, names) and stores it in my backend database. I already use HTTPS for data transfer, but I’m unsure if Apple requires server-side encryption for stored data.
For example:
If a user’s email is stored in plain text on my server (but transmitted securely via HTTPS), will this violate App Store guidelines?
Does Apple explicitly mandate encryption-at-rest for PII, or is it just a recommendation?
Are there exceptions for non-sensitive data like usernames?
I checked App Store Review Guidelines §5.1.1, which says "data must be stored securely," but it’s unclear if this requires encryption.
Context:
The app targets U.S. users (no GDPR/CCPA concerns).
No financial/health data is involved.
Is plain-text server storage of emails/names acceptable, or will this risk rejection? Thanks for any clarity!