Accounts

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Help users access and manage their external accounts from within your app without requiring them to enter login credentials using Accounts.

Posts under Accounts tag

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Urgent: Org Enrollment Escalated to Higher Review (Docs Submitted 11/27) – Delaying Launch for 4K+ Waitlisted Users
Hi Apple Developer Community and Support Team, I'm reaching out for advice and potential escalation on a stalled organization enrollment that's blocking our app launch. Here's a quick timeline: Initial enrollment hit issues with D-U-N-S verification (now resolved) and email code delivery, leading to multiple failed attempts and temporary blocks. After unblocking via support, we resubmitted and were directed to higher department review. Submitted all required docs (company formation, passport/ID, etc.) on Wednesday, November 26, 2025. No updates since—it's now Day 6 with zero communication on ETA. This is critically urgent for our business: We have ~4,000 users pre-registered and waiting to download our personal development app (focused on habit-building and goal tracking). Projections show another 10,000 sign-ups in the next two weeks alone, pushing us to 15,000+ if resolved soon. These folks are already investing—our physical planners (promoting the app) are selling via Amazon and our website, http://www.freedommastery.com selling Life planners) and they're expecting seamless iOS access on launch day. Every day of delay risks churn, lost revenue, and momentum in a competitive space. I've followed up via phone/email multiple times, but frontline support can't provide timelines or status. Enrollment ID: [Redact or insert your anonymized ID here for tracking]. Has anyone navigated a similar higher-review holdup? Tips for bumping priority (e.g., additional proof of urgency like waitlist data)? Any rough ETAs from recent org approvals? Grateful for any insights—Apple's ecosystem is key to our growth, and we'd love to get these users onboard ASAP. Thanks in advance!
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97
Dec ’25
Publish Account Change
We are preparing to transfer one of our live applications to a different Apple Developer Organization and need clarification to avoid service disruption. We would like guidance on the following points: Sign in with Apple and Service ID Transfer: We want to confirm whether the Service ID used for Sign in with Apple must be transferred along with the app, or if its configuration will automatically migrate as part of the transfer. Additionally, is there a way to verify whether the app currently has any explicit association or dependency with the existing Service ID on the current developer account? As per our findings, we do not have a ServiceID associated with SIWA. The SIWA is handled natively by iOS. Creating or Updating a Service ID Before Transfer: Since, the ServiceID is not associated, if we create a new Service ID now and assign it to the existing app for Sign in with Apple, will this have any impact on users who are already using the live app? Specifically, will creating or modifying a Service ID change the authorization state for currently authenticated Apple Sign In users? Transfer Identifier Timing: The transfer process requires generating a transfer identifier. Should this be done ahead of the Account Migration or only at the start of the transfer? Also, will generating or using the transfer identifier require any change on the client side related to Apple Sign In? We would appreciate recommendation for these steps and whether users should expect any authentication or billing disruptions during or after the app transfer.
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66
Dec ’25
Enrolling, LLC Disregarded company (Non- Us Resident)
Hi There, I´m From Spain with an LLC Company in the USA. Is a Disregarded company, the problem is that when I try to set up the paid apps agreement, Apple display the form W-9 instead of Form W8-BEN (that is for non-us resident) My question is... is this right? Under the name of my company, appear an option that ask me ... "Who is the Beneficial Owner? " You can choose between : Individual, Limited Liability - Disregarded Entity, Limited Liability - Partnership, Other... I choose Limited Liability - Disregarded Entity I m not sure if the form W-9 is the right for me because my other online business is about selling books on amazon and there the form that I m using is W8-BEN
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2k
Nov ’25
Apple Sign In - Double prompt issue
Hi, we have PWA for which we´ve built a wrapper using PWA Builder tool and we are experiencing an issue with apple sign in. When we try to redirect the user to "https://appleid.apple.com/auth/authorize?...params...", a bottom sheet login prompt appears and only once the user signs in using the prompt he is then redirected to the url where he needs to sign in again and then we get the callback. We want to get rid of that bottom sheet prompt. The code we´ve tried: ` iosButton.addEventListener('click', function () { window.location.href = "https://appleid.apple.com/auth/authorize?client_id=xxxxx&redirect_uri=xxxxx&response_type=code%20id_token&scope=name%20email&response_mode=form_post"; });` The alternative code we´ve tried for which it seems that nothing happens, we only see the "Started" alert, we´ve confirmed that there is no other error : ` <script src="https://appleid.cdn-apple.com/appleauth/static/jsapi/appleid/1/en_US/appleid.auth.js"></script> <script> (function initAppleSignIn() { try { window.AppleID.auth.init({ clientId: "{{ env('APPLE_WEB_CLIENT_ID') }}", scope: "name email", redirectURI: window.location.origin +"/auth/apple/callback", usePopup: true }); } catch (e) { console.warn('Apple Sign-In init skipped:', e); } })(); function appleButtonClicked() { alert("Started"); try { const res = await window.AppleID.auth.signIn(); } catch (err) { alert("Got error"); } alert("Got here"); } </script>
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Nov ’25
App Removed & Account Pending Termination
My account has been active and in good standing for the past 2 years, and during this time I have never received any warnings or issues. Recently, after Apple reviewed my account, I received a notification about possible termination. After carefully reviewing the situation myself, I realized what may have caused this: I originally registered my Apple Developer account as an Individual Developer Account, However, the bank account used for App Store payments belongs to my registered company, At the time, I was not aware that the legal entity of the bank account must match the Apple Developer account registration. This was not done with any intention to misrepresent or misuse the platform. It was simply a misunderstanding of the account requirements. We have never deceived our users or the Apple Review Team in any way. For us as developers, providing an excellent user experience has always been our top priority, and we have always aimed to follow Apple’s review and compliance standards closely. We sincerely hope that, given our situation, the Apple Review Team could grant us an opportunity to correct these issues.
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186
Nov ’25
Inactive Apple Dev acc
Hey so i’ve paid for the apple developer subscription about 2 days ago - the apple developer app disabled the enroll now button and says that my account is not authorized to enroll through the app, and the website says that i should complete purchase (and it my take up to 48 hours to process) even though i got my invoice
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134
Nov ’25
Developer Account Application on hold
Hi, Newbie here: I had been signing up for the Apple Developer program on behalf of my LLC when I got locked out by the system due to exceeding the number of attempts for the verification code sent to my business email. The business email was purchased from a domain registrar, and any incoming emails would take more than 10 minutes to arrive, i.e., Apple's time limit for email verification codes. I later found it all had to do with DNS records. I submitted an email to Apple Support since callback options are not available after a lockout, and I've received no response so far. Hence, I'm posting here. Any help would be greatly appreciated. Thanks!
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270
Nov ’25
Question Regarding Account Revoke Handling for Sign in with Apple
If a user triggers account revoke on their Apple ID—but does not perform an in-app account deletion—will Apple send a server-to-server notification to inform us of this revoke event? Additionally, in this scenario, if the user later wants to restore access to their existing game account data (for example, by re-binding Sign in with Apple or switching to another login method), are developers expected to restore all previously linked game data, or should the revoke event be treated as a permanent loss of authorization?
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212
Nov ’25
Apple terminated my account without even validating their "Evidence"
I truly believe Apple doesn't care about false positives when terminating developer accounts. They keep the doors closed and appeal is futile. Background I'm an independent mobile game developer for 5+ years. I share my games on social media and get organic users, so everything is transparent. My latest game is a relaxing ball game. It has tap mechanics and players should tap when a ball hits to a xylophone-like bars. In addition, game had level editor feature that players can create their levels, publish and create their videos and share on social media (like geometry dash) A publisher approached me and proposed me to publish my game on their account. I said ok, because I don't have any budget and operational resource. A few months after, Apple terminated publisher's account without telling any specific reason. They said fraud. After 15 days, I got account termination message: Evidence of Dishonest or Fraudulent Activity Your account is associated with terminated developer accounts and/or accounts engaged in fraudulent activities. These associations may include, but are not limited to, shared account information, submissions with similar or identical App Store metadata, app binaries with shared code, resources, or assets, or the transfer of apps engaged in fraudulent activities between accounts. I had a legal agreement with publisher. I said I can provide any documents but the appeal didn't have any effect. I have spent years on making games and finally made one to grow. Then, this happened. What exactly is this fraudulent activity? You will not, directly or indirectly, commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third-party application, choosing a name for Your Application that is substantially similar to the name of a third-party application in order to create consumer confusion, or squatting on application names to prevent legitimate third-party use). Further, You will not engage, or encourage others to engage, in any unlawful, unfair, misleading, fraudulent, improper, or dishonest acts or business practices relating to Your Covered Products or Corresponding Products (e.g., engaging in bait-and-switch pricing, consumer misrepresentation, deceptive business practices, or unfair competition against other developers); I haven't used remote config to deceive the reviewer I haven't bought reviews or incentivized players for reviews I used a unique name, so no trademark infringement or whatsoever I have clearly indicated all the prices and never deceived players I never had any deceiving ads whatsoever to trick users So what's the actual reason? Existing Earnings Let's discuss what happens to existing earnings (ie proceeds) Do they pay developer? No. Do they refund customers? No. If Apple thinks it's a "fraud" money, do they have a right to seize the funds? If Apple things it's not a fraud, then why do they ban my/publisher accounts?
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Nov ’25
Unable to accept new agreement
Hello, We’re currently unable to release new app updates because a new agreement needs to be accepted in App Store Connect. However, the account owner doesn’t have the option to accept it. In the Business page (https://appstoreconnect.apple.com/business), we can see that a new agreement is available, but there’s no link or button to accept it. When the owner opens the agreement itself, there’s also no button or link to accept it inside. Screenshots are attached. Additionally, back in September we updated our bank account information, but the status of the new bank account under the Bank Accounts section on the Business page is still “In Review.” Could this be related to the inability to accept the new agreement? How long does the review process for bank account changes usually take? Thank you in advance for your help!
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Nov ’25
Agreement Update, but no agreement found
When I try to submit a new app version, I get this message: "The Apple Developer Program License Agreement has been updated and needs to be reviewed. In order to update your existing apps and submit new apps, the Account Holder must review and accept the updated agreement by signing in to their account on the Apple Developer website." But I have signed the latest agreement and cannot find anything else to sign. On the main page (https://developer.apple.com/account) there is no longer a notification about an agreement to sign.
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100
Oct ’25
Create custom internet account on macOS
Hi, A lot of e-mail providers supports OAuth2 authentication. However, Mail.app on macOS and iOS do not support configuring a mail account that would use OAuth2 authentication, unless it's on its hardcoded list of account providers. Is there any framework that allows setting up a custom account for my institution, so that we could begin to offer OAuth2 authentication for mail and calendar?
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Oct ’25
Issues with Password based Platform SSO
We are using Apple's PSSO to federate device login to out own IdP. We have developed our own extension app and deployed it using MDM. Things works fine but there are 2 issues that we are trying to get to the root cause - On some devices after restarting we see an error message on the logic screen saying "The registration for this device is invalid and must be repaired" And other error message is "SmartCard configuration is invalid for this account" For the 1st we have figured out that this happens when the registration doesn't happen fully and the key is not tied to the user so when the disk needs to be decrypted at the FileVault screen the issue is raised. For the "SmartCard configuration is invalid for this account" issue also one aspect is invalid registration but there has been other instances as well where the devices were registered completely but then also the the above error was raised. We verified the registration being completed by checking if the SmartCard is visible in the System Report containing the key. Has anyone seen the above issues and any possible resolution around it?
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193
Oct ’25
Why can't I remove my app from AppleID?
Hello everybody, in my React Native-Expo-Firebase app, I am trying to integrate Sign in with Apple, along with the related token revocation at user deletion. I did succeed in integrating the login, and the app correctly appears in the Apple Id list (the list of apps currently logged with Apple ID). The problem is that, if I select the app and press "Interrupt Apple login usage for this app", the app simply stays there, nothing happens. If I do the same with another app, this works fine. Either if I do this via my iPhone's settings, or via https://account.apple.com/account/manage -> Sign in with Apple, I get the same result, the app cannot be removed. I hope I managed to explain my situation clearly, I'd be happy to provide more info if necessary. Thank you in advance.
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271
Oct ’25
Failed to submit my application for my Apple Developer Account
I am trying to have an Apple developer account, but when I submit the payment it says that the bank didn’t authorise my transaction, which is not true because I already spoke to the bank and they say they didn’t get a notification of any transaction and they didn’t block anything. I believe the error is on Apple's side and I would be very happy to have any support, especially since I can’t reach to Apple via call and I can’t find their email. Thank you
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173
Oct ’25
D-U-N-S Number Not Accepted for Sub Office / Chapter Organization
We are a sub-office (chapter) of an organization, but we operate independently under a government gazette notification. We have obtained our own D-U-N-S Number in our chapter’s name. However, when we try to enroll in the Apple Developer Program, Apple is not accepting our D-U-N-S Number. The response we received was that we need to use the account of our head office. The issue is that we are effectively a head office ourselves, operating independently with government recognition, and other platforms have already accepted our D-U-N-S Number without issue. Has anyone faced a similar situation? How can we resolve this with Apple so our chapter can have its own developer account?
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65
Sep ’25
Inquiry on Automatic Passkey Upgrades in iOS 26
Hi everyone, I’m working on adapting our app to iOS 26’s new passkey feature, specifically Automatic Passkey Upgrades. https://developer.apple.com/videos/play/wwdc2025/279/ Our app already supports passkey registration and authentication, which have been running reliably in production. We’d like to extend passkey coverage to more users. According to the WWDC session, adding the parameter requestStyle: .conditional to createCredentialRegistrationRequest should allow the system to seamlessly upgrade an account with a passkey. However, in my testing, I consistently receive the following error: Error | Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)" Test environment: Xcode 26.0 beta 4 (17A5285i) iPhone 11 running iOS 26.0 (23A5297n) Questions: Is the Automatic Passkey Upgrades feature currently available in iOS 26? I understand that the system may perform internal checks and not all upgrade attempts will succeed. However, during development, is there a way to obtain more diagnostic information? At the moment, it’s unclear whether the failure is due to internal validation or an issue with my code or environment. Thanks.
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497
Sep ’25
Entitlement for video streaming service automatic login
I'm trying to use the new (in tvOS 26) video streaming service automatic login API from the VideoSubscriberAccount framework: https://developer.apple.com/documentation/videosubscriberaccount/vsuseraccountmanager/autosignintoken-swift.property It seems that this API requires an entitlement. This document suggests that the com.apple.smoot.subscriptionservice entitlement is required. https://developer.apple.com/documentation/videosubscriberaccount/signing-people-in-to-media-apps-automatically However, it seems more likely that com.apple.developer.video-subscriber-single-sign-on is the correct entitlement. https://developer.apple.com/documentation/bundleresources/entitlements/com.apple.developer.video-subscriber-single-sign-on Which is the correct entitlement and how do I obtain it? I don't want to fully comply with the video partner program. https://developer.apple.com/programs/video-partner/ I just want to use this one new automatic login feature.
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163
Sep ’25