App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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Expedited Review Granted but Apps Stuck in "Waiting for Review" for 12 Days (Case ID: 102840953234)
Hello Apple Developer Community and App Review Team, I am reaching out here because I am completely stuck and have not received a response from the standard support channels. On March 4th, I requested and was successfully granted an Expedited Review for a critical bug fix for two of my apps ("Who Wants to Be AI Professor?" and "The Fed Chair"). However, it has been 12 days and both apps are still stuck in the "Waiting for Review" status. Suspecting a system glitch or "ghosting" issue, I contacted App Store Connect support on March 10th and received Case ID: 102840953234. The automated email stated I would receive a reply within 2 business days, but that time has long passed with no response. I kindly ask if an App Review Team member or Apple Staff could look into this Case ID and check if my submissions are stuck in a technical loop. I have refrained from canceling and resubmitting to avoid further delays, but I am currently completely blocked. Any help to push these manually to the review desk would be immensely appreciated. Thank you!
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114
Mar ’26
How can I provide free test accounts for mobile games reviewers?
I want to provide free test accounts so that mobile games reviewers can play my iOS game for free. They should be able to make in-app purchases(consumables) without any charges. I don´t know how to create the free test accounts. Is it necessary that my iOS game is already published in the Apple App Store before I can provide test accounts for mobile games reviewers? Or is it necessary to let the reviewers play my game while it is still in TestFlight? If yes, should I ask them to give me there email address so that I can add it to my Sandbox accounts? My game was not yet released in the App Apple Store. It´s only available on TestFlight.
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89
Mar ’26
App stuck in "Waiting for Review" for over two weeks
Hello, I submitted my app for review for the first time about two weeks ago and it is still stuck in "Waiting for Review" with no update. I haven't received any feedback yet and I'm not sure if this kind of delay is normal or if something might be wrong. Has anyone experienced something similar? What did you do in this situation? Thanks.
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179
Mar ’26
App Still “Waiting for Review” Since Feb 2 – Is This Normal?
Hello everyone, I submitted my app USDT Miner – Rig Manager to App Store Connect on February 2, and it has been in “Waiting for Review” status since then. I understand that review times can vary, but it has now been several days without any status change or feedback. This is my first submission for this app, and there are no resolution center messages or rejection notices so far. I wanted to ask: Is this delay normal at the moment? Are there any known review backlogs or factors that could cause an extended “Waiting for Review” status? Is there anything recommended to do from the developer side, or should I simply continue waiting? Any insights from Apple staff or fellow developers who’ve experienced similar delays would be appreciated. Thank you.
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210
Mar ’26
Waiting for Review: TestFlight 25+ days, Production 10 days, no communication.
Hello, I'm a first time developer and both of my submissions for NexFi - Portfolio Tracker have been suck in Waiting for Review for an extended time. TestFlight: My first build was submitted on Feb 15th (25+ days) and still Waiting for Review Production/Distribution: Submitted March 2nd (10 days) and still Waiting for Review. It is a finance category app (portfolio tracker) that requires no login, no account creation, and no server side user data so I figured it should be a relatively quick process as there is a minimal privacy footprint. App Name: NexFi - Portfolio Tracker Platform: iOS App ID: 6759226354
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Mar ’26
Rejected for Guideline 4.1(c) Copycats - Accused of copying my own brand
Hello everyone, I am seeking some guidance on how to break out of what appears to be an automated App Review rejection loop. My app has been rejected three times in a row for the exact same reason, and my replies in the Resolution Center seem to be getting ignored. The Issue: My app is named Linkwise (associated with my web platform, linkwise.app). I am being rejected under Guideline 4.1(c) - Design - Copycats. The rejection message specifically states: "The app's icon and name contain an icon, brand, or product name that belongs to the following developer: Linkwise." The bizarre part is that I am the developer of Linkwise. I am being accused of impersonating my own brand and product. Submission Details: App Name: Linkwise Submission ID: fa557f1b-3724-4e01-aa85-bf05ced4801f Version: 1.0.1 Review Device: iPhone 17 Pro Max What I've Tried: I have replied to the rejection message in App Store Connect three times explaining that I am the owner of the Linkwise brand and domain. Despite this, I keep receiving the exact same copy-pasted template response. It feels like a human is not actually reading the appeals. My Questions: How can I escalate this past the initial review tier to someone who can read the context? Has anyone else experienced being rejected for copying themselves? What specific "documentary evidence" does App Review usually want in this scenario to prove I own my own name? Would my domain registration receipt for linkwise.app be sufficient, or do they require formal trademark documentation? Any advice on how to get this in front of a real person would be greatly appreciated. Thank you!
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121
Mar ’26
Unable to enable eligibility for External Purchase Link APIs — seeking clarification
Hello, I am currently implementing External Purchase Link and External Purchase Custom Link and am encountering an issue where both ExternalPurchaseLink.canOpen and ExternalPurchaseCustomLink.isEligible always return false under all test conditions. I would like to confirm whether my setup is missing any required steps or whether this behavior is expected. Below are the details of my current environment and configuration: 🔧 1. Development Environment Xcode: 16.3, 16.4, 26.0 beta 4 Devices: iPhone running iOS 26.2 beta iPhone running iOS 16.7.12 macOS 15.5 (real device testing) Simulator iOS 18.0 Build Type: Local development build using a Developer Provisioning Profile Sandbox account signed in during testing 🔑 2. Entitlements (Developer site & Xcode) In Certificates → Identifiers → App ID, both capabilities are enabled: StoreKit External Purchase StoreKit External Purchase Link The .entitlements file in Xcode includes: com.apple.developer.storekit.external-purchase = YES com.apple.developer.storekit.external-purchase-link = YES The Provisioning Profile also contains both entitlements (confirmed via codesign -d --entitlements :-). 📄 3. Info.plist Configuration Both keys are configured with correct region codes according to documentation: SKExternalPurchase SKExternalPurchaseCustomLinkRegions 🌍 4. Test Storefront Device storefront verified as United States (US) or Portugal (PT) (US = target region for External Purchase Link, PT = EU region) But despite all the above configuration, both API calls consistently return false: ExternalPurchaseLink.canOpen // false ExternalPurchaseCustomLink.isEligible // false So I cannot proceed to testing the remaining flow (token retrieval, link opening, etc.) ------ Questions ------ ❓ Q1) Local Development Build Limitation Is it expected behavior that Developer-signed local builds always return canOpen = false / isEligible = false for External Purchase Link & Custom Link? Is there a technical or policy restriction that prevents eligibility in local dev builds? ❓ Q2) App Store Connect Configuration Requirement Are there mandatory App Store Connect settings (such as external purchase URLs, support URL, disclosures, or country configuration) that must be enabled before eligibility becomes true? Currently, no External Purchase Link or Custom Link menu is visible in my App Store Connect app settings. Is this menu only available after certain approvals or under specific conditions? ❓ Q3) TestFlight Requirement Do External Purchase Link and Custom Link only return eligibility = true on: TestFlight builds, or Distribution-signed builds? Or should eligibility also work on developer builds? Formal confirmation would be helpful. ❓ Q4) Developer Account Type Limitation We are using an Individual Developer Account (not Organization). Can Individual accounts fully request, test, and ship apps using: External Purchase Link External Purchase Custom Link Or are there limitations on account type? 🙏 Request We have completed all documented setup steps (Entitlements → Provisioning → Info.plist), but eligibility remains false, blocking feature validation. Please clarify which of the following is the cause: Local development builds do not support eligibility Missing App Store Connect configuration (not visible to us) Account type restriction Region rollout or entitlement approval requirement Any additional setup not documented publicly Thank you for your assistance.
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337
Mar ’26
Unable to Add Internal Groups to TestFlight Builds / Cannot distribute
In App Store Connect I've uploaded a new build about 11 hours ago and but I'm unable to distribute the App to my tester groups - including internal. The internal group is grayed out. I am able to Select an External group but they actually do not receive any email notification nor do they see any update within their TestFlight App. I've attempted to upload the build a few times, including old builds which had been distributed in the past to no avail. I'm not able to distribute to any tester group, please advise.
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Mar ’26
Team ID and App ID prefix mismatch for macOS
I have an app for iOS already on the AppStore and I'm trying to add a macOS version of it. The AppID prefix for this app is different than my Team ID. This mismatch was always fine for submitting my iOS app. However for some reason, the macOS version gets rejected when I upload it. It tells me the AppID prefix must match my Team ID. I do not control my TeamID and I do not control my AppID prefix, they are both given to me by Apple. Yet the error message tells me they must match. How do I get past this? Here is the error message: Validation failed Invalid code signing entitlements. Your application bundle's signature contains code signing entitlements that aren't supported on macOS. Specifically, the "APPID_PREFIX.MY_BUNDLE_ID" value for the com.apple.application-identifier key in "MY_PACKAGE" isn't supported. This value should be a string that starts with your Team ID, followed by a dot ('"), followed by the bundle ID. (ID: 930b77ae-099f-4798-a14a-2803f2a9be9e) Thanks in advance for any pointer.
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Mar ’26
App stuck in “Waiting for Review” for days – No progress from Apple review team
Hello, I submitted my app for review several days ago, but the status is still “Waiting for Review.” It appears that nobody from the Apple review team has started reviewing the app yet. This situation is extremely frustrating and unacceptable for developers who depend on timely reviews to maintain and release their applications. Waiting days, weeks, or even a month just to receive a potential rejection due to a fixable issue wastes a significant amount of time for development teams. The main problem is not only the delay itself, but the lack of progress. The status remains stuck at "Waiting for Review", which suggests that the review process has not even begun. I have also noticed that many other developers are currently experiencing the same issue, which suggests that this may be a broader problem affecting the App Store review system. Could someone from Apple please clarify: Why apps are staying in “Waiting for Review” for so long Whether there is currently a backlog or system issue affecting reviews What developers can do to avoid these long delays At this point, I would really appreciate an immediate solution or at least an explanation for what is happening with the review process. SUBMISSION ID: c56590cd-cbdb-429d-9555-163efabda47b Thank you.
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Mar ’26
Three Apps Stuck in “Waiting for Review” for Over a Month – No Responses Received
Hello, I am trying to understand what is happening with my submissions because the situation has become very unusual. I currently have three applications in the App Store review queue: • Healthoria – submitted Feb 5, 7:01 PM • OrbitGoals – submitted Feb 17, 4:11 PM • Memochron – submitted Mar 10 All three of them are still in “Waiting for Review.” The first submission has now been waiting for over a month. During this time I have sent support emails and submitted an expedited review request, but I have not received any response or update. What makes this situation more confusing is that most developers report review times of 2–3 days. Seeing my apps remain in the queue for weeks without any communication makes it difficult to understand whether there is a technical issue, an account-related delay, or something else affecting the process. I completely understand that review times can vary, but having three separate apps all stuck in the same stage for this long seems highly unusual. If anyone from Apple or other developers have experienced a similar situation, I would greatly appreciate any clarification or guidance. Thank you. Best regards, Berkay
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Mar ’26
App in Review Since Feb 25 – Time-Sensitive Sports App – Seeking Guidance
Hello App Review Team and iOS Developer Community, We submitted our iOS application on February 25, and within a few hours its status changed to “In Review.” Shortly after that, we received a call from the App Review team requesting some clarification. We provided the requested information during the call, and the same request was later posted in App Store Connect as an unresolved issue. We responded to the request within an hour, providing all the necessary details. However, since then we have not received any further updates regarding the review status. Because this application is related to upcoming sports events, the timing is quite critical. Our client, who owns the sports rights, had planned a launch event on March 6, but unfortunately it had to be postponed because the iOS app was not yet available on the App Store. The sports events are scheduled to begin next week, and our client is planning a marketing campaign ahead of the events, which depends on the app being available. We have already: Submitted an Expedited Review request Contacted Apple Support twice via email At the moment we are unsure how to proceed, as we expected the review process to be completed within the typical 24 hour timeframe mentioned in Apple’s documentation. Does anyone know if there is any additional way to contact the App Review team or any steps we can take to help move the review forward? If any Apple staff member is able to look into this, we would be happy to provide the App ID or additional details via a private support channel if needed. Thank you for your support.
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Mar ’26
Cant add user on app store connect (A user with this email address already exists on this team.)
My account is invited to a team as admin I already accept the invitation but I can't find the team on developer.apple.com, appstoreconnect.apple.com even on XCode. My colleagues also cant find my account on the user and access tab on apple store connect but when he tried to invite me again it throw an error (A user with this email address already exists on this team.) What should I do to fix this?
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Mar ’26
Significantly Delayed App Review
Hi all, Like others my app submission has been stuck in “waiting for review” for weeks. I know initial app reviews take longer than updates, but this has been delayed far too long and makes me concerned about repeating the process in the future. I submitted this app for review back on Feb 10. It was initially rejected for a minor issue, which I resolved and resubmitted the same day. After that, the build remained in “Waiting for Review” for about two weeks with no further communication. At that point I canceled the submission and resubmitted the build, thinking it may have been stuck in the queue (I now know not to do this next time). Unfortunately the new submission has also been waiting for review for another 9 days now with no messages or updates. I’ve contacted app review support as well (case ID- 102826632729). I understand review times can vary, but delays like this make it difficult for developers to plan launches or push updates when the review process is the only path to distributing apps. As paying members of the Apple Developer Program, we rely heavily on this pipeline functioning reliably. Hoping this post will reach someone from Apple who can help move the process along. If any other devs have suggestions/tips that have worked for them, please share so others in this position can become unblocked. Thanks in advance.
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Mar ’26
Validation error with Network Extension due to square brackets in Product Name
Hello, I am facing a validation error when uploading a macOS app with a Network Extension. The Error: Invalid system extension. The system extension at “[T] TEXT.app/Contents/Library/SystemExtensions/company_name.network-extension.systemextension” resides in an unexpected location. The Problem: Validation fails only when the app's Product Name contains square brackets: [T] TEXT. If I remove the brackets from the Product Name, validation passes. What I've tried: Setting Product Name to TEXT (without brackets) and CFBundleDisplayName to [T] TEXT. Cleaning Derived Data and rebuilding the archive. Verified that the extension is physically located at Contents/Library/SystemExtensions/. It seems the Apple validation tool fails to parse the bundle path correctly when it contains characters like [ or ]. Question: How can I keep the app name with brackets for the user (in System Settings and Menu Bar) while ensuring the Network Extension passes validation? Is there a way to escape these characters or a specific Info.plist configuration to satisfy the validator?"
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Mar ’26
App stuck in “Waiting for Review” for several weeks — anyone seeing similar delays recently?
Hello everyone, I wanted to check whether other developers are currently experiencing unusually long “Waiting for Review” times. Our app Aslan Wealth (App ID: 6755077470) has been stuck in Waiting for Review for quite a while and has never entered the “In Review” stage. Timeline Feb 18, 2026 – Version submitted for review Feb 23 – Contacted Apple Developer Support regarding review status Feb 24 – Received reply that the case was escalated to the review team Mar 3 – Still in Waiting for Review (confirmed by support that the app is still in the queue) Mar 7–11 – Followed up with Developer Support again Mar 12 – Still Waiting for Review So the app has now been waiting for review for more than 3 weeks without ever entering active review. Additional information All agreements are active No messages in Resolution Center Build was not modified after submission App status remains Waiting for Review Questions Has anyone else recently experienced similar multi-week delays in the “Waiting for Review” stage? If so: Did your app eventually move to In Review without changes? Did Apple provide any explanation for the delay? Is there anything developers can do to help move the process forward? Any recent data points or experiences would be really helpful. Thanks in advance.
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Mar ’26
Effectively distinguish API not available and real error cases
Given that we can't use isEligibleForAgeFeatures property on macOS, the documentation states that In macOS, isEligibleForAgeFeatures returns false because the system doesn’t require Age Assurance for the person or device. However, you can still call requestAgeRange in macOS to get the declared age range. But in unsuitable region the requestAgeRange request always returns DeclaredAgeRange.AgeRangeService.Error.notAvailable which is vague, as it might stand for API being unavailable just as well as "You receive this error when the system prompts a person and they decide not to share their age range with your app. ", as per documentation. Unfortunately, this error fires immediately instead of showing any kind of prompt for user, so the description is definitely wrong (or incomplete) in here. Possible solutions: expand Error cases to separate not available API and not available response expand isEligibleForAgeFeatures to properly support macOS Moreover, unlike iOS, there is still no usable tool or algorithm to test given feature for macOS (mock region, mock age, mock source of approval, revoke declared range, etc). Now I get a review with rejection, stating that I don't have age verification mechanisms present in my app. Also I found out that after filling the App Information regarding Age Ratings it spreads to all fresh releases, so even though my newest macOS release doesn't contain age verification mechanisms yet, it should, as iOS release has got this functionality up and running already and I had to check this when filling Age Ratings questionnaire. Now I'm stuck between removing this capability from App Information, so the macOS release can pass and stalling macOS releases until there is a proper usable API to implement Declared Age Range verification properly (at least the same way as on iOS). How should I properly develop and test this feature for macOS before releasing it publicly?
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Mar ’26
App distributed but IAP - is waiting for review.
Hi, My app VITTRA has been approved and is live on the App Store. also i have already pushed even another update …However, I submitted two in-app purchases along with the app: 1. VITTRA Pro (Non-Consumable) — Status: “In Review” 2. AI Scan Pack (Consumable) — Status: “Waiting for Review” The app binary was approved and distributed, but the IAPs are still under review. My app’s core functionality depends on these purchases being available to users. A few questions: 1. Is it normal for IAPs to remain in review after the app itself has been approved and distributed? 2. Is there an expected timeline for IAP reviews when submitted alongside a new app? 3. Is there anything I can do to expedite the process, or should I just wait? Any guidance would be appreciated. Its a real frustrating situation and there is not a single response from the support. Thanks!
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Mar ’26
Expedited Review Granted but Apps Stuck in "Waiting for Review" for 12 Days (Case ID: 102840953234)
Hello Apple Developer Community and App Review Team, I am reaching out here because I am completely stuck and have not received a response from the standard support channels. On March 4th, I requested and was successfully granted an Expedited Review for a critical bug fix for two of my apps ("Who Wants to Be AI Professor?" and "The Fed Chair"). However, it has been 12 days and both apps are still stuck in the "Waiting for Review" status. Suspecting a system glitch or "ghosting" issue, I contacted App Store Connect support on March 10th and received Case ID: 102840953234. The automated email stated I would receive a reply within 2 business days, but that time has long passed with no response. I kindly ask if an App Review Team member or Apple Staff could look into this Case ID and check if my submissions are stuck in a technical loop. I have refrained from canceling and resubmitting to avoid further delays, but I am currently completely blocked. Any help to push these manually to the review desk would be immensely appreciated. Thank you!
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1
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0
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114
Activity
Mar ’26
How can I provide free test accounts for mobile games reviewers?
I want to provide free test accounts so that mobile games reviewers can play my iOS game for free. They should be able to make in-app purchases(consumables) without any charges. I don´t know how to create the free test accounts. Is it necessary that my iOS game is already published in the Apple App Store before I can provide test accounts for mobile games reviewers? Or is it necessary to let the reviewers play my game while it is still in TestFlight? If yes, should I ask them to give me there email address so that I can add it to my Sandbox accounts? My game was not yet released in the App Apple Store. It´s only available on TestFlight.
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0
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0
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89
Activity
Mar ’26
My App e18f049f-bff9-4993-97b4-742c6ba63d0e is stuck in review for longer than usual
Hi, My app wich shipping ID is e18f049f-bff9-4993-97b4-742c6ba63d0e is waiting for review since last month. if there is any place that I can submit a ticket or ask more properly please let me know. best, David Silva
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4
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0
Views
137
Activity
Mar ’26
App stuck in "Waiting for Review" for over two weeks
Hello, I submitted my app for review for the first time about two weeks ago and it is still stuck in "Waiting for Review" with no update. I haven't received any feedback yet and I'm not sure if this kind of delay is normal or if something might be wrong. Has anyone experienced something similar? What did you do in this situation? Thanks.
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2
Boosts
1
Views
179
Activity
Mar ’26
App Still “Waiting for Review” Since Feb 2 – Is This Normal?
Hello everyone, I submitted my app USDT Miner – Rig Manager to App Store Connect on February 2, and it has been in “Waiting for Review” status since then. I understand that review times can vary, but it has now been several days without any status change or feedback. This is my first submission for this app, and there are no resolution center messages or rejection notices so far. I wanted to ask: Is this delay normal at the moment? Are there any known review backlogs or factors that could cause an extended “Waiting for Review” status? Is there anything recommended to do from the developer side, or should I simply continue waiting? Any insights from Apple staff or fellow developers who’ve experienced similar delays would be appreciated. Thank you.
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2
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0
Views
210
Activity
Mar ’26
Waiting for Review: TestFlight 25+ days, Production 10 days, no communication.
Hello, I'm a first time developer and both of my submissions for NexFi - Portfolio Tracker have been suck in Waiting for Review for an extended time. TestFlight: My first build was submitted on Feb 15th (25+ days) and still Waiting for Review Production/Distribution: Submitted March 2nd (10 days) and still Waiting for Review. It is a finance category app (portfolio tracker) that requires no login, no account creation, and no server side user data so I figured it should be a relatively quick process as there is a minimal privacy footprint. App Name: NexFi - Portfolio Tracker Platform: iOS App ID: 6759226354
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4
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0
Views
157
Activity
Mar ’26
Rejected for Guideline 4.1(c) Copycats - Accused of copying my own brand
Hello everyone, I am seeking some guidance on how to break out of what appears to be an automated App Review rejection loop. My app has been rejected three times in a row for the exact same reason, and my replies in the Resolution Center seem to be getting ignored. The Issue: My app is named Linkwise (associated with my web platform, linkwise.app). I am being rejected under Guideline 4.1(c) - Design - Copycats. The rejection message specifically states: "The app's icon and name contain an icon, brand, or product name that belongs to the following developer: Linkwise." The bizarre part is that I am the developer of Linkwise. I am being accused of impersonating my own brand and product. Submission Details: App Name: Linkwise Submission ID: fa557f1b-3724-4e01-aa85-bf05ced4801f Version: 1.0.1 Review Device: iPhone 17 Pro Max What I've Tried: I have replied to the rejection message in App Store Connect three times explaining that I am the owner of the Linkwise brand and domain. Despite this, I keep receiving the exact same copy-pasted template response. It feels like a human is not actually reading the appeals. My Questions: How can I escalate this past the initial review tier to someone who can read the context? Has anyone else experienced being rejected for copying themselves? What specific "documentary evidence" does App Review usually want in this scenario to prove I own my own name? Would my domain registration receipt for linkwise.app be sufficient, or do they require formal trademark documentation? Any advice on how to get this in front of a real person would be greatly appreciated. Thank you!
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2
Boosts
0
Views
121
Activity
Mar ’26
Unable to enable eligibility for External Purchase Link APIs — seeking clarification
Hello, I am currently implementing External Purchase Link and External Purchase Custom Link and am encountering an issue where both ExternalPurchaseLink.canOpen and ExternalPurchaseCustomLink.isEligible always return false under all test conditions. I would like to confirm whether my setup is missing any required steps or whether this behavior is expected. Below are the details of my current environment and configuration: 🔧 1. Development Environment Xcode: 16.3, 16.4, 26.0 beta 4 Devices: iPhone running iOS 26.2 beta iPhone running iOS 16.7.12 macOS 15.5 (real device testing) Simulator iOS 18.0 Build Type: Local development build using a Developer Provisioning Profile Sandbox account signed in during testing 🔑 2. Entitlements (Developer site & Xcode) In Certificates → Identifiers → App ID, both capabilities are enabled: StoreKit External Purchase StoreKit External Purchase Link The .entitlements file in Xcode includes: com.apple.developer.storekit.external-purchase = YES com.apple.developer.storekit.external-purchase-link = YES The Provisioning Profile also contains both entitlements (confirmed via codesign -d --entitlements :-). 📄 3. Info.plist Configuration Both keys are configured with correct region codes according to documentation: SKExternalPurchase SKExternalPurchaseCustomLinkRegions 🌍 4. Test Storefront Device storefront verified as United States (US) or Portugal (PT) (US = target region for External Purchase Link, PT = EU region) But despite all the above configuration, both API calls consistently return false: ExternalPurchaseLink.canOpen // false ExternalPurchaseCustomLink.isEligible // false So I cannot proceed to testing the remaining flow (token retrieval, link opening, etc.) ------ Questions ------ ❓ Q1) Local Development Build Limitation Is it expected behavior that Developer-signed local builds always return canOpen = false / isEligible = false for External Purchase Link & Custom Link? Is there a technical or policy restriction that prevents eligibility in local dev builds? ❓ Q2) App Store Connect Configuration Requirement Are there mandatory App Store Connect settings (such as external purchase URLs, support URL, disclosures, or country configuration) that must be enabled before eligibility becomes true? Currently, no External Purchase Link or Custom Link menu is visible in my App Store Connect app settings. Is this menu only available after certain approvals or under specific conditions? ❓ Q3) TestFlight Requirement Do External Purchase Link and Custom Link only return eligibility = true on: TestFlight builds, or Distribution-signed builds? Or should eligibility also work on developer builds? Formal confirmation would be helpful. ❓ Q4) Developer Account Type Limitation We are using an Individual Developer Account (not Organization). Can Individual accounts fully request, test, and ship apps using: External Purchase Link External Purchase Custom Link Or are there limitations on account type? 🙏 Request We have completed all documented setup steps (Entitlements → Provisioning → Info.plist), but eligibility remains false, blocking feature validation. Please clarify which of the following is the cause: Local development builds do not support eligibility Missing App Store Connect configuration (not visible to us) Account type restriction Region rollout or entitlement approval requirement Any additional setup not documented publicly Thank you for your assistance.
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2
Boosts
1
Views
337
Activity
Mar ’26
Unable to Add Internal Groups to TestFlight Builds / Cannot distribute
In App Store Connect I've uploaded a new build about 11 hours ago and but I'm unable to distribute the App to my tester groups - including internal. The internal group is grayed out. I am able to Select an External group but they actually do not receive any email notification nor do they see any update within their TestFlight App. I've attempted to upload the build a few times, including old builds which had been distributed in the past to no avail. I'm not able to distribute to any tester group, please advise.
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9
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5
Views
10k
Activity
Mar ’26
Team ID and App ID prefix mismatch for macOS
I have an app for iOS already on the AppStore and I'm trying to add a macOS version of it. The AppID prefix for this app is different than my Team ID. This mismatch was always fine for submitting my iOS app. However for some reason, the macOS version gets rejected when I upload it. It tells me the AppID prefix must match my Team ID. I do not control my TeamID and I do not control my AppID prefix, they are both given to me by Apple. Yet the error message tells me they must match. How do I get past this? Here is the error message: Validation failed Invalid code signing entitlements. Your application bundle's signature contains code signing entitlements that aren't supported on macOS. Specifically, the "APPID_PREFIX.MY_BUNDLE_ID" value for the com.apple.application-identifier key in "MY_PACKAGE" isn't supported. This value should be a string that starts with your Team ID, followed by a dot ('"), followed by the bundle ID. (ID: 930b77ae-099f-4798-a14a-2803f2a9be9e) Thanks in advance for any pointer.
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1
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0
Views
390
Activity
Mar ’26
App stuck in “Waiting for Review” for days – No progress from Apple review team
Hello, I submitted my app for review several days ago, but the status is still “Waiting for Review.” It appears that nobody from the Apple review team has started reviewing the app yet. This situation is extremely frustrating and unacceptable for developers who depend on timely reviews to maintain and release their applications. Waiting days, weeks, or even a month just to receive a potential rejection due to a fixable issue wastes a significant amount of time for development teams. The main problem is not only the delay itself, but the lack of progress. The status remains stuck at "Waiting for Review", which suggests that the review process has not even begun. I have also noticed that many other developers are currently experiencing the same issue, which suggests that this may be a broader problem affecting the App Store review system. Could someone from Apple please clarify: Why apps are staying in “Waiting for Review” for so long Whether there is currently a backlog or system issue affecting reviews What developers can do to avoid these long delays At this point, I would really appreciate an immediate solution or at least an explanation for what is happening with the review process. SUBMISSION ID: c56590cd-cbdb-429d-9555-163efabda47b Thank you.
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1
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1
Views
82
Activity
Mar ’26
Three Apps Stuck in “Waiting for Review” for Over a Month – No Responses Received
Hello, I am trying to understand what is happening with my submissions because the situation has become very unusual. I currently have three applications in the App Store review queue: • Healthoria – submitted Feb 5, 7:01 PM • OrbitGoals – submitted Feb 17, 4:11 PM • Memochron – submitted Mar 10 All three of them are still in “Waiting for Review.” The first submission has now been waiting for over a month. During this time I have sent support emails and submitted an expedited review request, but I have not received any response or update. What makes this situation more confusing is that most developers report review times of 2–3 days. Seeing my apps remain in the queue for weeks without any communication makes it difficult to understand whether there is a technical issue, an account-related delay, or something else affecting the process. I completely understand that review times can vary, but having three separate apps all stuck in the same stage for this long seems highly unusual. If anyone from Apple or other developers have experienced a similar situation, I would greatly appreciate any clarification or guidance. Thank you. Best regards, Berkay
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1
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1
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99
Activity
Mar ’26
App in Review Since Feb 25 – Time-Sensitive Sports App – Seeking Guidance
Hello App Review Team and iOS Developer Community, We submitted our iOS application on February 25, and within a few hours its status changed to “In Review.” Shortly after that, we received a call from the App Review team requesting some clarification. We provided the requested information during the call, and the same request was later posted in App Store Connect as an unresolved issue. We responded to the request within an hour, providing all the necessary details. However, since then we have not received any further updates regarding the review status. Because this application is related to upcoming sports events, the timing is quite critical. Our client, who owns the sports rights, had planned a launch event on March 6, but unfortunately it had to be postponed because the iOS app was not yet available on the App Store. The sports events are scheduled to begin next week, and our client is planning a marketing campaign ahead of the events, which depends on the app being available. We have already: Submitted an Expedited Review request Contacted Apple Support twice via email At the moment we are unsure how to proceed, as we expected the review process to be completed within the typical 24 hour timeframe mentioned in Apple’s documentation. Does anyone know if there is any additional way to contact the App Review team or any steps we can take to help move the review forward? If any Apple staff member is able to look into this, we would be happy to provide the App ID or additional details via a private support channel if needed. Thank you for your support.
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2
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0
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122
Activity
Mar ’26
Cant add user on app store connect (A user with this email address already exists on this team.)
My account is invited to a team as admin I already accept the invitation but I can't find the team on developer.apple.com, appstoreconnect.apple.com even on XCode. My colleagues also cant find my account on the user and access tab on apple store connect but when he tried to invite me again it throw an error (A user with this email address already exists on this team.) What should I do to fix this?
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6
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4
Views
319
Activity
Mar ’26
Significantly Delayed App Review
Hi all, Like others my app submission has been stuck in “waiting for review” for weeks. I know initial app reviews take longer than updates, but this has been delayed far too long and makes me concerned about repeating the process in the future. I submitted this app for review back on Feb 10. It was initially rejected for a minor issue, which I resolved and resubmitted the same day. After that, the build remained in “Waiting for Review” for about two weeks with no further communication. At that point I canceled the submission and resubmitted the build, thinking it may have been stuck in the queue (I now know not to do this next time). Unfortunately the new submission has also been waiting for review for another 9 days now with no messages or updates. I’ve contacted app review support as well (case ID- 102826632729). I understand review times can vary, but delays like this make it difficult for developers to plan launches or push updates when the review process is the only path to distributing apps. As paying members of the Apple Developer Program, we rely heavily on this pipeline functioning reliably. Hoping this post will reach someone from Apple who can help move the process along. If any other devs have suggestions/tips that have worked for them, please share so others in this position can become unblocked. Thanks in advance.
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15
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10
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800
Activity
Mar ’26
Validation error with Network Extension due to square brackets in Product Name
Hello, I am facing a validation error when uploading a macOS app with a Network Extension. The Error: Invalid system extension. The system extension at “[T] TEXT.app/Contents/Library/SystemExtensions/company_name.network-extension.systemextension” resides in an unexpected location. The Problem: Validation fails only when the app's Product Name contains square brackets: [T] TEXT. If I remove the brackets from the Product Name, validation passes. What I've tried: Setting Product Name to TEXT (without brackets) and CFBundleDisplayName to [T] TEXT. Cleaning Derived Data and rebuilding the archive. Verified that the extension is physically located at Contents/Library/SystemExtensions/. It seems the Apple validation tool fails to parse the bundle path correctly when it contains characters like [ or ]. Question: How can I keep the app name with brackets for the user (in System Settings and Menu Bar) while ensuring the Network Extension passes validation? Is there a way to escape these characters or a specific Info.plist configuration to satisfy the validator?"
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1
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0
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231
Activity
Mar ’26
App stuck in “Waiting for Review” for several weeks — anyone seeing similar delays recently?
Hello everyone, I wanted to check whether other developers are currently experiencing unusually long “Waiting for Review” times. Our app Aslan Wealth (App ID: 6755077470) has been stuck in Waiting for Review for quite a while and has never entered the “In Review” stage. Timeline Feb 18, 2026 – Version submitted for review Feb 23 – Contacted Apple Developer Support regarding review status Feb 24 – Received reply that the case was escalated to the review team Mar 3 – Still in Waiting for Review (confirmed by support that the app is still in the queue) Mar 7–11 – Followed up with Developer Support again Mar 12 – Still Waiting for Review So the app has now been waiting for review for more than 3 weeks without ever entering active review. Additional information All agreements are active No messages in Resolution Center Build was not modified after submission App status remains Waiting for Review Questions Has anyone else recently experienced similar multi-week delays in the “Waiting for Review” stage? If so: Did your app eventually move to In Review without changes? Did Apple provide any explanation for the delay? Is there anything developers can do to help move the process forward? Any recent data points or experiences would be really helpful. Thanks in advance.
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0
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2
Views
102
Activity
Mar ’26
APP打包时显示证书失效怎么解决
显示为——构建描述签名错误: 签名证书无效。签名证书;不可用于代码签名。它可能已被吊销或过期。、 目前是在Apple Developer 重新创建证书、生成描述文件了(显示的是有效);但是下来出来放进打包里就显示证书失效是什么原因?
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0
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0
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91
Activity
Mar ’26
Effectively distinguish API not available and real error cases
Given that we can't use isEligibleForAgeFeatures property on macOS, the documentation states that In macOS, isEligibleForAgeFeatures returns false because the system doesn’t require Age Assurance for the person or device. However, you can still call requestAgeRange in macOS to get the declared age range. But in unsuitable region the requestAgeRange request always returns DeclaredAgeRange.AgeRangeService.Error.notAvailable which is vague, as it might stand for API being unavailable just as well as "You receive this error when the system prompts a person and they decide not to share their age range with your app. ", as per documentation. Unfortunately, this error fires immediately instead of showing any kind of prompt for user, so the description is definitely wrong (or incomplete) in here. Possible solutions: expand Error cases to separate not available API and not available response expand isEligibleForAgeFeatures to properly support macOS Moreover, unlike iOS, there is still no usable tool or algorithm to test given feature for macOS (mock region, mock age, mock source of approval, revoke declared range, etc). Now I get a review with rejection, stating that I don't have age verification mechanisms present in my app. Also I found out that after filling the App Information regarding Age Ratings it spreads to all fresh releases, so even though my newest macOS release doesn't contain age verification mechanisms yet, it should, as iOS release has got this functionality up and running already and I had to check this when filling Age Ratings questionnaire. Now I'm stuck between removing this capability from App Information, so the macOS release can pass and stalling macOS releases until there is a proper usable API to implement Declared Age Range verification properly (at least the same way as on iOS). How should I properly develop and test this feature for macOS before releasing it publicly?
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0
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158
Activity
Mar ’26
App distributed but IAP - is waiting for review.
Hi, My app VITTRA has been approved and is live on the App Store. also i have already pushed even another update …However, I submitted two in-app purchases along with the app: 1. VITTRA Pro (Non-Consumable) — Status: “In Review” 2. AI Scan Pack (Consumable) — Status: “Waiting for Review” The app binary was approved and distributed, but the IAPs are still under review. My app’s core functionality depends on these purchases being available to users. A few questions: 1. Is it normal for IAPs to remain in review after the app itself has been approved and distributed? 2. Is there an expected timeline for IAP reviews when submitted alongside a new app? 3. Is there anything I can do to expedite the process, or should I just wait? Any guidance would be appreciated. Its a real frustrating situation and there is not a single response from the support. Thanks!
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2
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0
Views
164
Activity
Mar ’26