App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

Posts under App Store Connect tag

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Xcode 13 app connect upload fail.

I got this issue from today for a new build when I try to publish the build. this remains even for my older builds which were uploaded already. Im using Xcode 13 beta 5 Can you please help me to solve this issue as soon as possible?
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by storypal.
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App Store Connect Error When Uploading to Apple

I am trying to notarize a Mac app on Xcode 12.2. I archive the app, open the Organizer, select the archive and click the Distribute App button. I go through the steps in the wizard. Everything goes well until I click the Upload button to upload the app to Apple to notarize. When I click the Upload button, I get the following error: App Store Connect Operation Error Could not find or load main class Followed by a path to the Library.Java.Extensions folder on my Mac. I have tried cleaning the build folder and creating a fresh archive, but the upload error persists. How do I fix this error?
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by szymczyk.
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DSYM Download not working in App Store Connect

Hello, I'm not able download the DSYM via the link/butotn in the App Store Connect and my builds. Or more precisely, it doesn't initiate the download. On chrome, it opens a new tab and closes it again, but doesn't do anything. It only works if I copy the URL of the link and download it directly via the URL. Does anyone experience this as well? Thanks!
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by bnAndre.
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IOS APP REJECTED REASON NOT FOUND

Hello My App Got rejected when I go To Resolution center to see the Reason I see no feedback from the apple Team its been 2 days since rejected I found just this : The review of your app is taking longer than expected. Once we have completed our review, we will notify you via Resolution Center. If you would like to inquire about the status of this review, you may file a request via the Apple Developer Contact Us page.
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by Chamzoo.
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App Store Connect shows wrong build number

I uploaded a build using the Xcode beta, forgetting that you can't submit builds compiled with beta versions. So I updated to the release version of Xcode via the App Store. With the Xcode beta, App Store Connect was accurately reflecting the build number (4.8.1). Now with the release version, Connect shows a build number of 5. I tried incrementing in Xcode to 4.8.2, and now Connect showed a build number of 6. Has this happened to anyone else?
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by Zakray.
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Problem adding new organization-id (distribution private app)

We have a business app for a closed group of users. The distribution method of our app is private. Adding new users with the organization ID no longer works! An error appears while saving "The Organization ID or Apple ID you entered could not be found. Please try again." However, the organization ID and also the organization name are correct and valid. As a test we removed an existing entry and tried to insert it again. The same error is displayed. Is the problem known and is there a solution?
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TestFlight for Mac shows "Not Available for Testing"

Hi team, recently after apple made TestFlight available for Mac. We want to test our mac App using testFlight for Mac. So we uploaded a new build and it got approved by Apple, But when we go to TestFlight section of it, We see status as "Not Available for Testing". The screenshot is attached below. The current state of the build is "Pending Developer Release" Please advise what could be causing the issue? Also, Is there any minimum requirement of Xcode version for a build to be test-flight ready for Mac. Example: It should be build using Xcode13 only and Xcode12 builds will not be supported for testFlight Beta Mac?
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Is there a way we can upload dSYM file when we upload .ipa file to TestFlight via shell script

Command xcrun altool --upload-app -f $ipa_path -u $appstore_connect_username -p $appstore_connect_password If we do it manually using Xcode -> Window -> Organizer then it shows a checkbox (Upload your app's symbols to receive symbolicated reports from Apple) which is checked by default. Since we have automated ipa uploading to testflight using above command, but dSYM is not uploading in that case. How can we upload dSYM to AppStoreConnect automatically? Note: My iOS app project doesn't have bitcode enabled.
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App Store Connect Screenshot Source

Hi; Do iPad screenshots have to come directly from the Sim/Device, or can I take one or more shots and produce an image matching the requirement for size per device? My App links to a framework that does not support the Simulator. Any insight would be appreciated. Thanks, Jennifer
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App Store Connect, Subscription prices

At App Store connect, as soon I try to select a price for a new subscription an error message is displayed: "There was a problem retrieving the data for this page. Please try again." Anyone can help me? I need this asap :(
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No Builds Available internal testing

Hello,I'm having an issue with invites not being sent out to internal testers. Usually I just have to invalidate the build, upload a new one (with a higher build number) and then fill in the missing compliance and the invites would get sent immediately. However as of today it seems like no invites are being sent and if I look under "App store connect users" each row has "No Builds Available" under status even though there is a build available: 1.0 (10) "Ready to TestExpires in 89 days"Any ideas on how to solve this? It is critical for me to get this fixed asap!
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by perikles.
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App keeps getting rejected becuase QA is unable to READ

I have a crypto app which by a miracle got released today, I discovered a bug and pushed an update and the app keeps getting rejected, the update has nothing to do with apple ecosystem, it's on the server, however the QAs have NO idea what they are doing... look at this: The guy was trying to put the login info that you use to sign in to use a functionality of the app, like he has no idea what the app does and didn't read the notes I left, this is the 4th time it gets rejected for different dumb reasons and I'm very frustrated with these dumb people... In the latest review I left a note under "App Review Information" that said: README: The username and password is for login into the app, DO NOT use it for anything else inside the app because obviously is not going to work... If you need a wallet to test the functionality inside the app you can use this one: 0xC7E4cbB12728Aa5a01606317Bcb0Be736e7f5cBB A couple of important things about the app: This is NOT a Wallet This app does NOT facilitates any transmission of any currency at all (including crypto) This app does NOT asks user for any private information that may grant access to his/her account to move funds It is: A wallet tracker, imagine you go to google and you track when the page changes background which is public. Nothing else. It doesn't move funds, or facilitates anything, it's a Read-Only app Thank you, Arturo Do you know what the guy wrote after denying the app? We have started your app's review, but we were unable to successfully access all or part of your app. Please provide us with a wallet address to fully review your app. Next Steps To help us proceed with the review of your app, please provide a user name and password in the App Review Information section of App Store Connect. Please be sure that the demo account includes content that demonstrates the features and functionality available in your app. So I write in the comments the wallet, the login info, the label on the app is very explicit and this guys keep rejecting... I'm I going crazy or these people need some training? How can I make sure that they read the notes or this go through the right process I don't know what to do at this point?
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by afern247.
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Cannot remove App Privacy after removing AdMob and tracking

I wanted to remove AdMob from my iOS app, so I remove all traces of AdMob, and make sure that info.plist does not have NSUserTrackingUsageDescription, no external framework used, and no traces of NSUserTrackingUsageDescription in my codes (global search in Xcode not found). However, previous version has setup App Privacy in AppStore Connect. Uploading a new build I can remove all entries in App Privacy except for one (?): Data Types - 1 data type collected from this app: Product Interaction And I cannot remove this one: when selecting not collecting info, I got this error message: Your app contains NSUserTrackingUsageDescription, indicating that you will request permission to track users. You must indicate which data types are tracking users. If this is incorrect, update your app binary and upload a new build to App Store Connect. What shall I do? And what is this Product Interaction tracking? (The rest can all be reset to not tracking except this one.)
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by limtc.
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Can't delete App Id from a deleted App

Hello guys!I was developing an app in my account and then I deleted the app from Itunes connect. Now I'm trying to delete the app id from indentifiers scetion but I can't. I got this error:The App ID 'xxxxxxxxxx' appears to be in use by the App Store, so it can not be removed at this time.But I deleted the app 5 minutes after I submitted to the store.I need to use this ID in another account, what can I do?Thank you!
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Using one sandbox payment user for multiple publishers

Hey, Currently we have few separate App Store vendors that we're developing apps for and the problem that we're facing is payment testing with sandbox user. Apple doesn't allow to create sandbox user with email that has been used for sandbox testing for other vendor. Is there any kind of solution to ease up our QA process - switching sandbox payment accounts between every QA testing lane doesn't seem very efficient and not even remotely close to what I'd call convenient. Creating emails with +1 is advised, but then sign up form results with an error. Thanks!
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by lukebars.
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