App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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How to test "Remove from Sale" for subscriptions in Sandbox?
I want to test the "Remove from Sale" scenario in Sandbox. I set my subscription to "Remove from Sale" for all territories in App Store Connect, but I can still make new purchases and auto-renewals continue in the Sandbox environment. Is this a known limitation? Or is there a specific way to make this work for testing? If it can't be tested, I'd like to know the expected production behavior. What changes occur in the App Receipt and what App Store Server Notification is sent?
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App Store Connect Error ITMS-90058: This bundle is invalid
App Store Connect rejects the build with the following error: Please correct the following issues and upload a new binary to App Store Connect. ITMS-90058: This bundle is invalid - The value for key CFBundleVersion [iphoneos] in the Info.plist file must be a period-separated list of at most three non-negative integers. Please find more information about CFBundleVersion at https://developer.apple.com/documentation/bundleresources/information_property_list/cfbundleversion But we double-checked at the app level; in all places the CFBundleVersion and versions is mentioned in the correct format. Even though we tried to upload via Xcode and Transporter, both show success. but the build is not reflecting in TestFlight. Receive the above error message via mail. data: { "attributes": { "cfBundleShortVersionString": "3.25.9", "cfBundleVersion": "25", "p Validated with the delivery log, but the delivery log also shows correct versioning only.
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Validation Failed when using Icon Composer App Icon
I am trying to validate my update for my app to be ready for iOS 26 with the new Icon Composer .icon file. Everywhere I read says that the old AppIcon in the assets folder wouldnt be used and to just drop the .icon file in the project navigator and link it properly. I do that and its still asking for a .png file; I add the 1024x1024 .png file and its still not working. I am very lost and dont know where to go from here I have both the .icon and .png app icons in there. My app deployment target is at iOS 26, Xcode Project format 16.3 (I dont see 26 so assuming 16.3 is the highest). I feel I have done all the things, and advice? Thanks in advance!
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App Store validation fails with ITMS-90338 (Non-public API usage) when using TwilioVoice 6.12.1+
Hi, When submitting my iOS app that integrates the TwilioVoice SDK (v6.12.1+), validation fails with the following error: Upload failed with errors: Validation failed The app references non-public selectors in Payload/careqb.app/careqb: _isKeyDown, _modifiedInput, _modifierFlags (ID: 34774fb-ba69-4131-904f-694aead106d7) Steps to reproduce: Integrate TwilioVoice using CocoaPods (v6.12.1). Archive the app in Xcode 16.x. Validate for App Store Connect. Question: Is this a known false positive in App Store validation, or is TwilioVoice exposing private APIs internally? What’s the recommended way to proceed until Twilio releases a fix? Thanks, Ashutosh
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App is stuck in "Waiting for review" for more than a month, going past my launching deadline
Hi, I'm here hoping for some help or advice in terms of a critical situation I'm currently facing. I've submitted an iOS app more than one month ago, it was quickly got review and rejected twice, and when I re-submit the third time with new build, it then was stuck in the "Waiting for review" status for about 3 weeks. Then, I decided to withdraw the submission and re-submit again, but it doesn't work and remain "Waiting for review" status until now. During these waiting period, I’ve contacted Apple Support multiple times through mails, and received confirmation that my expedited review request was approved. However, no progress has been made since then. Here is a quick summary of the timeline Initial submission: July 29, 2025 Rejected due to Guideline 4.2.2 & 2.1: July 30, 2025 Second submission: Aug 4, 2025 Rejected due to Guideline 4.2.2 & 4.2.0: Aug 6, 2025 Third submission: Aug 6, 2025 Withdraw third & create forth submission: Aug 25, 2025 If anyone from the App Review team sees this post, or if any developers have experienced a similar situation and can offer advice, we would be truly grateful. Thank you in advance for your time and support.
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Can I set a custom subscription price (e.g., ¥710 or multiples of 10 yen) in App Store Connect?
Hello, I am setting up an auto-renewable subscription for my iOS app in App Store Connect. I would like to set the monthly subscription price to ¥710 (Japanese yen). From what I understand, Apple requires us to use predefined price tiers for in-app purchases and subscriptions. However, I’m not sure whether subscriptions allow more flexibility than one-time in-app purchases. 👉 My questions are: Is it possible to set an arbitrary subscription price such as ¥710, or must I pick the closest price tier from Apple’s official subscription price list? If arbitrary prices are not allowed, is there an official list of available subscription price points for Japan that I can refer to? Can we set subscription prices in multiples of 10 yen (e.g., ¥700, ¥710, ¥720), or are we strictly limited to the price points Apple provides? Thank you in advance for your help!
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Link to app store game that does not yet exist
Hi all, Pretty new here, so please remember when you were trying hard. I am creating an IOS app that will generate a link where you have a room-id and a unique id. This will be sent (normal sms. email, copy/paste values etc) to another user. If the person receiving the link does not have the app installed, I would like it to go to the app store for download, however the app is currently not finished and therefore I can't provide a proper link. How do you deal with that? Thanks in advance
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Inquiry About Game Center Integration Analytics
Dear Apple Developer Support, I hope this message finds you well. I am a game developer looking to integrate Game Center into our game. Before proceeding, I would like to understand the analytical capabilities available post-integration. Specifically, I am interested in tracking detailed metrics such as: The number of new player downloads driven by Game Center features (e.g., friend challenges, leaderboards, or achievements). Data on user engagement and conversions originating from Game Center interactions. I have explored App Store Connect’s App Analytics but would appreciate clarification on whether Game Center-specific data (e.g., referrals from challenges or social features) is available to measure growth and optimize our strategies. If such data is accessible, could you guide me on how to view it? If not, are there alternative methods or plans to incorporate this in the future? Thank you for your time and assistance. I look forward to your response. Best regards, Bella
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How long does it take to add bank account information on App Store Connect?
Hello everyone, I have an individual developer account. I added my bank account information one month ago but I realized I haven't accepted with tax forms. I accepted them 1 week ago but I still see the following message: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." However, it's been 1 week, and the status is still "Processing" with the same message displayed. How long does it usually take for bank account information to be approved? I can't fetch products without being approved. Also It doesn't let me edit my banking information.
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What metrics influence App Store visibility for iOS apps in 2025?
There’s still debate on what drives App Store rankings, but some confirmed factors include app name, subtitle, keyword field, downloads, ratings, and in-app events. Likely influences are stability, retention, conversion rate, and user behavior. Search relies most on metadata, Top Charts focus on download velocity, and Featured spots are editorially chosen. Elements like promo text, long description, and release notes don’t impact rankings.
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App Review Stuck in Extended Review for almost 2 weeks (After “No Additional Info Required” Message)
Hi, We’re reaching out to the community because we’re stuck in a situation that’s becoming critical for our launch timeline and could really use some advice. We submitted our app on August 11, 2025. Over the following days, we worked closely with App Review, made revisions, and provided every piece of information they requested. On August 19, 2025, we finally received this message: “Your submission’s review will require additional time as we take this new information into account. We do not require any further information at this time. Once we have thoroughly reviewed your submission, we will either contact you in App Store Connect to communicate any issues found, or your submission will be approved.” We followed up days later and got this response: “We apologize for the delay. Your submission is still in review but is requiring additional time. We will provide further status updates as soon as we are able.” It’s been 12+ days with no updates, and the app is still stuck in “Unresolved Issue” status. This delay has now pushed us past our launch deadline, and we’re unsure why the process is taking so long. We completely understand that expedited reviews aren’t always possible, but given the urgency and importance of this project, we’re doing everything we can to move forward. If anyone from App Review happens to see this, or if any developers have gone through something similar and can share advice, we’d really appreciate it. Thanks in advance!
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Does a Delivery App with Commission & Subscription Plans Require IAP?
Hello everyone, I’ve been struggling with App Store Review regarding my delivery app, and I’m hoping someone here can shed light on whether my app actually requires In-App Purchase (IAP) under Apple’s guidelines. Here’s my situation: My app connects riders with delivery jobs. We have two rider payment models: Commission Plan (10%) – Riders don’t pay upfront, but 10% is deducted per completed delivery. Fixed Subscription Plan – Riders pay a fixed monthly fee in advance, which allows them to keep 100% of their delivery earnings. The challenge: Apple Review has rejected my app multiple times, insisting that I must use IAP for these payments. I’ve written back and forth with them several times explaining that: The commission plan isn’t a digital feature, it’s simply a revenue share from physical delivery work. The fixed plan is more like a business service fee for using the platform, not for unlocking content or digital features. Despite this, the Review Team continues to state that my app “requires IAP.” My questions are: Based on Apple’s official guidelines, do apps like mine (delivery/logistics with commission/subscription for riders) really fall under IAP rules? Has anyone here had a similar issue with a marketplace or service-based app? If this does require IAP, what’s the reasoning — since the payments are tied to real-world services, not digital content? I’d appreciate advice, shared experiences, or even clarification from someone who has successfully passed review with a similar model. Thanks in advance!
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App Still in 'Waiting for Review' After 1 Month (Submitted 25/7/2025) – Need Help
My app has been stuck in "Waiting for Review" status since July 25, 2025 (24 days and counting), far exceeding Apple’s typical review timeline. Despite multiple checks, I’ve received no updates or communication from App Review. Is this delay related to a known system issue? How can I escalate this to Apple’s review team? (Email/phone options?) Are there hidden rejections or metadata problems not shown in App Store Connect? Hopefully get help. Best regards!
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App Store reviews are typically quick, but my Product Page Optimization remains stuck in review
This is my first iOS app release and I’m a bit confused. The initial version was reviewed in under 12 hours (rejected), and the corrected version was approved just as quickly. But my Product Page Optimization with only screenshots has been stuck in “Waiting for Review” for four days. Do these get reviewed only with new versions, or should I just wait it out?
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Still waiting for IAP review
It's been more than a week since the App was validated and published. Yet, the IAP (subscriptions) are still waiting for review. I've sent an email to Apple 5 days ago on the topic and i'm still waitinf or an answer. I have to ship a complete version to my client quickly, can anyone do something, like an admin passing by by any chance ? Or does anyone have a tips/trick to unstuck me ? :') Note : I've tried to send another version with a note saying "please review my IAP", the version got accepted but the IAP are still not reviewed... Thanks in advance, Have a good day.
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