Dear Experts, What is the current best practice for build numbering? I ask because I am aware that when exporting an archived app for upload I am now asked if I want Xcode to manage the build number for me. In the past I have set a build number in the Info.plist, often based on the date, e.g. 2.4.20230218. Now, I am asked if I want that to be replaced by something like 2.4.7 (if I recall correctly). So far I've answered No. Previously I have searched for automatic build numbering and I've found web pages that suggest adding a script to the build process that automatically increments the build number in the info.plist, or similar. I've not tried to implement that myself. In some of my apps, I have code that needs to know the full version at compile time (e.g. app receipt validation). How would that interact with the new feature? Thanks, Phil.

I am having issues deploying my iOS app, that uses ShazamKit, to get working on a Mac with Apple silicon. When uploading the archive to App Store Connect I do get ITMS-90863: Macs with Apple silicon support issue - The app links with libraries that aren’t present in macOS: /usr/lib/swift/libswiftShazamKit.dylib Is ShazamKit not supported for iOS apps that can run on Macs with Apple silicon? Or is there something I should fix in my setup / deployment?

Hi Apple Developer Support, We're currently implementing auto-renewable subscriptions in a React Native app using the react-native-iap library. The subscription purchases are working as expected in Sandbox. We receive the transaction and purchaseUpdatedListener gives us a valid-looking transactionReceipt However, when we attempt to validate this receipt with Apple's servers, the response consistently returns status code 21002, indicating that the receipt data is either malformed or missing. We’ve confirmed the receipt is well-formed, properly passed as received, and well above the minimum size expected. The shared secret is correctly configured and matches the subscription group. We're using the correct sandbox endpoint and ensuring no modification is done to the receipt before validation. Despite this, validation fails every time. We are looking for guidance or clarification on what might cause this status, especially when the receipt is coming directly from the system after a successful test purchase. const purchaseUpdateSub = purchaseUpdatedListener(async (purchase) => { console.log("🛒 Purchase Updated:", purchase); const receipt = purchase.transactionReceipt; if (!receipt) { Alert.alert("Error", "No receipt found."); setLoading(false); return; } }); the response is: { "status": 21002 } Any guidance on why this might be happening would be appreciated. Thanks!

Hello everyone The in-app subscription / purchase aren't loading in the version of my app that I'm submitting onto App Store Connect. Locally, I use StoreKit config to test/develop my app. I already have my subscription groups and legal stuff set up properly. However, when I goto my subscription group, a blue notice says Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review. Once your binary has been uploaded and your first subscription has been submitted for review, additional subscriptions can be submitted from the Subscriptions section. Learn More But when I goto Appstore Connect -> Apps -> the app I'm working on -> iOS -> Version 1.0 Prepare for Submission, I can't find any section regarding "In-App Purchases and Subscriptions". I also can't find it after going into the build by clicking on the build number(there's only Test Information and Build Metadata)

We are trying to implement / test in-app purchase for our subscription purchase in the app. We have done all the steps listed in the documentation on apple's website; and Our subscription plan is sitting in 'Ready to Submit' state. However, we are getting an empty response from, final response = await _iap.queryProductDetails({'com.company.xyz.basic1m'}); debugPrint(" Check: ${response.toString()}"); debugPrint("❌ Responses: ${response.productDetails.map((ProductDetailsResponse)=>ProductDetailsResponse.toString()).toList()}"); debugPrint("❌ Responses: ${response.productDetails.length}"); if (response.notFoundIDs.isNotEmpty) { debugPrint("❌ Not found: ${response.notFoundIDs}"); } else if (response.productDetails.isNotEmpty) { debugPrint("✅ Product loaded: ${response.productDetails.first.title}"); } The response we get is, flutter: Check: Instance of 'ProductDetailsResponse' flutter: ❌ Responses: [] flutter: ❌ Responses: 0 flutter: ❌ Not found: [com.company.xyz.basic1m] Note: We are testing with a real device iphone 13 mini via Xcode. We tried to test using, ''com.apple.test.Subscription1.monthly'', as instructed but we have not been successful with that. And seems like (based on online search), it doesn't work all the time. We also searched online for a solution, and some of the forums suggest that we have to submit the app for review when adding subscription for the first time. It doesn't mention the same that in the apple documentation. It confusing. Help and guidance in this regard would be really appreciated.

Hello, I submitted my mobile game to the App Store with in-app purchase items. I initially sent my in-app purchases for review for the first time. I had fixed a bug before and thought I could submit a new build with the fix. (Before too much time has passed)I withdrew the previous build and re-submitted the new one. Now, I cannot select in-app purchase items in the new build, and the in-app purchases are still in “Waiting for Review.” Did they get stuck? It has been one day. Even if the in-app purchases get approved, I am unable to choose them in the new build.

Hi, I’m trying to migrate an App Clip from one main app (App A) to another (App B). These two apps are under the same Apple Developer Account (Team ID), and each has its own App Group. I’m wondering: 1. If I change the App Group configured in the App Clip’s entitlements, will this effectively allow the App Clip to be treated as part of App B? 2. Will this change allow me to reuse the existing App Clip Experiences (e.g., NFC/QR code invocation URLs) that were originally associated with App A? 3. Is such a change sufficient for Apple to treat the App Clip as migrated, or are there additional steps (e.g., changing the Bundle ID, resubmitting the App Clip Experience, etc.) required to complete the migration? I want to confirm whether switching the App Group and submitting a new App Clip with the new app is a valid and seamless way to perform the migration. I understand App Groups are typically used for data sharing, not experience binding — but I want to clarify if switching App Groups affects App Clip–main app association from Apple’s perspective. Thanks in advance!

Hi everyone, We’re encountering a problem with submitting our app on App Store Connect. The “Add for Review” button is disabled. When clicking the “added for review” link and then trying “Submit to App Review”, we get an error like in the screenshot below. Attempting to “Remove from Submission” also results in an error (shown in the same screenshot). We’ve tried the following steps without success: Different browsers (Safari, Chrome, Firefox) Different machines Clearing cache Using incognito/private mode Uploading a new build Uploading a new build using the same old codebase All of these attempts end with the same issue, so we believe the problem is not caused by form fields or metadata on App Store Connect. We have also contacted Apple Support, but it has been over a month and the issue still persists without any resolution. At this point, we are completely stuck and unable to release a new version of our app. If anyone has experienced a similar issue or has a solution/workaround, please advise. Your help would be greatly appreciated! Thank you in advance.

Hello, for applications using Signin with Apple feature, it seems a particular process needs to be followed when you want to transfer the app to a new owner. Generating transfer identifier before the transfer of ownership to identify a particular user. There is already "email" registered for the user, personal email or relay email (doesn't matter). Why would we need to trouble ourselves with the transfer identifier? The documentation doesn't explain anything about the background of this. It is very weak. It doesn't explain the impacts/changes when app is transferred so that one can fully understand its impact. Thank you.

Looking for a solution: our app name is read more clearly when it is lower-case. We have submitted it to the store in that format, and it shows up on the App Store that way, but when it is sent to the devices, it changes to upper case. I am not seeing results on why this is happening or how to change it. The app name is 1on1 Piano, and when it is downloaded on the device, it changes to 1ON1 Piano, which people often mistake for "ioni piano" and "10 and 1 piano," so we would like it to be consistent with our branding where "on" is lowercase.

Hello, why Apple use a generic billing descriptor for charges (e.g., "APPLE.COM/BILL", "APL*APPLE"), which does not include the app name? As a result, unexperienced users associate any Apple charge on their bank statement with our app, even if it's a charge from another app or service they’ve used. This is leading to: Confusion and mistrust from our users An increase in wrongful refund requests Support burden for an issue outside of our control We kindly request Apple to consider including the app name in the billing descriptor (like Google Play does). We understand Apple manages all billing, but the current setup causes confusion that unfairly impacts our app’s reputation and support load. Thank you

Hi, can some one please guide how to contact apple support for the verification process the only way is to contact via email but every time i sent them an email from there website i get an automated reply and no ones contact me it's been days i need to migrate my account from individual to organization already submitted all my details business information D.U.N.S number etc but no luck. Please guide how can we process our request? Thank you

I initially released my app in English only and after about a year I added support for 4 more languages, now English is not being shown in the list of languages on the App Store. The primary language in App Store Connect is English (U.K.). The app seems to work fine, the content is being shown in English for me. Anyone know how I could fix this?

I’m facing an issue with In-App Purchases. I’ve completed the setup successfully. I logged in with User A's Apple account on an iPhone and completed a purchase. After that, I logged in with User B's account on the same iPhone. When I try to make the same purchase, I get the following error: “Purchase is a duplicate and will not be reported.” Because the purchase was already made using User A’s Apple ID, I’m unable to make the same purchase again using User B’s account on the same device. Could you please guide me on how to handle this situation?

Can't add banking info in App Store Connect - getting 400 error when searching for any bank in any country. Steps: App Store Connect → Banking setup Search any bank, any country "We could not find banks matching criteria" + 400 error in dev tools Tried: Multiple browsers/incognito Different countries Clear cache This is blocking my Paid Apps Agreement (shows "Pending User Info") and my app review for in-app purchases. Anyone else having this issue? Any workarounds? Thanks!

macOS app builds that I have uploaded today (UTC afternoon time) through Xcode are not showing. If I try to upload the same build using Transporter, it complains that it already exists. So, I know the build is there. It's just that the builds are not showing in App Store Connect for this app. There have been some problems earlier today but according to the status page they are apparently resolved.

Hi, I'm working on a macOS app that includes a non-consumable in-app purchase. The IAP works fine in local testing using StoreKit, but the app has been rejected a few times during review and I’ve resubmitted it after addressing the issues. Right now, both the app version and the in-app purchase are stuck in "In Review" status in App Store Connect. The IAP has never been approved before. The main issue is: on the app version page in App Store Connect, under "App Store" > "In-App Purchases", the entire option to add in-app purchases is now missing. I can’t link the IAP to this version anymore. Because of this, the reviewers get an error saying “Product not found”, which makes sense, since the IAP isn’t included in the submission anymore, and I have no way to reattach it. It feels like the app and IAP are both stuck in review, causing a deadlock that prevents me from progressing. Has anyone experienced something like this? Is there a way to escalate or fix this state? Any advice would be much appreciated, thank you! Antek

Hello Apple Support Team, We're a developer team that has created an app with subscription-based features, and we've been using App Store Server Notifications to receive updates about user subscription status changes. I'm reaching out to inquire about potential modifications to the App Store Server Notifications approach that might have improved notification delivery times for my app. So on our appstore app, when a user purchases a subscription, the apple server notifications reach our server and send us the complete detail of that user’s purchase for eg he upgraded or downgraded etc. And then based on the data we receive from app store server notifications, we save it in our database, along with updating the users subscription table in the database. Previously, we experienced delays in receiving the real time notifications from apple on our server, sometimes taking a few minutes, while other times they would arrive immediately. And because of this issue, the users faced delay in seeing their subscription updates, as our db was updated only after the app store server notification reached our server. However, recently, we've noticed a significant improvement, and notifications are now being delivered still in real-time, but without any noticeable delays. I'm wondering if Apple has made any changes to the App Store Server Notifications system that might have resolved the delay issue. Could you please confirm if any modifications were made in 2025, specifically from January onwards, that might have improved notification delivery times? Additionally, I'd like to know if these changes apply to both sandbox testing and production environments. If possible, could you please provide more information about the changes or direct me to a resource that might explain the updates? I'd appreciate your assistance in confirming this information, and I'm looking forward to hearing back from you.

真诚地 We submitted updates for our applications on May 24, 2025, to make them available to new customers. As of today, the applications remain "in review," and we have not received any communication from your team. Please note that we revised the application names based on previous feedback from App Review. The availability of these apps in the store is critical to our operations, as our customers are eagerly awaiting access, and the delay is negatively impacting our sales. The lack of expedited service is frustrating, especially given our annual developer program fee. We would appreciate greater transparency regarding potential slowdowns (e.g., during peak periods like Christmas). Any assistance or visibility into the review timeline would be greatly appreciated. Thank you for your support, and best wishes to my fellow developers on your team. Sincerely,

I created an apple development certificate using an api key. When the certificate was created and I want to revoke the certificate but revoke button and download button is not there. I am an Admin in that account. Not sure how to fix this