We are doing application assignment to personal iOS devices that are enrolled in MDM via User Enrollment. However, we're experiencing some odd behavior when assigning licenses. We are getting back errors from the devices when doing assignments: code: 12064, domain: MDMErrorDomain, description: Could not retrieve licence for the app with iTunes Store ID 422689480. code: 2605, domain: DeviceManagement.error, description: No licence was found for app "com.google.Gmail". However, we are not seeing license exhaustion on the Apple Business Manager side for our location. We are not clear what would cause the 12064 or 2605 errors. We have tried re-sending the command to install the app, and we have tried un-enrolling devices and re-enrolling, as well as updating the VPP Token for the location. We have gathered sysdiagnoses from affected devices, but it's not clear what causes this. What other causes are there for 12064 and 2605 errors? How can we work around these?

I am trying to set up a workflow where Apple Vision Pro users in my organization can install a signed enterprise .ipa file from an internal web page. The relevant link looks something like this: <a role="button" href="itms-services://?action=download-manifest&url=https://my.example.com/path/manifest.plist">Click here to download</a> After verifying that all the mime types were correct on the server and the certificate was valid, I finally attached my AVP headset to my Mac's console app and saw that the errors look like this: [com.example.myapp] Skipping due to incompatible platform: com.apple.platform.xros Could not load download manifest with underlying error: Error Domain=ASDErrorDomain Code=752 "Not compatible with this platform: com.apple.platform.xros" UserInfo={NSDebugDescription=Not compatible with this platform: com.apple.platform.xros} This manifest.plist was made by the "Distribute App" workflow in Xcode 16.0. Multipart question: Is installing VisionOS apps via manifest+ipa over a web connection a supported way of installing apps? If the issue is with com.apple.platform.xros, what should be the platform-identifier for VisonOS apps?

Urgent Assistance Needed: Issue Logging into Apple Developer Enterprise Account via Visual Studio 2022 - "Authentication service is unavailable." Dear Apple Support Team, I am encountering an issue while attempting to log into my Apple Developer Enterprise account through Visual Studio 2022. The process consistently fails with the error message: "Authentication service is unavailable." Here are the steps I followed: Open Visual Studio 2022. Navigate to Tools -> Options -> Apple Developer Account -> Add Account -> Select Enterprise Account. Attempt to log in using my Apple Developer ID and password. Despite multiple attempts, I continue to face the error: "Authentication service is unavailable." This issue occurs on both Windows and Mac environments, with the same results. However, I am able to log into my Apple Developer account via the browser, and the Apple service status portal shows no outages. As this issue is impacting our ability to deliver to our customers, I kindly request your prompt assistance in resolving this matter. Thank you in advance for your help. I look forward to your quick response. Best regards, KanTime Dev Team Windows Machine Mac Machine

We have both App Store and enterprise developer accounts under the same entity name, and we recently received communication from Apple about iOS 18 security changes. The email mentions that sharing the same team name across multiple Apple developer accounts may affect the ability to load apps. Could you please clarify whether having the same entity name for both our App Store and enterprise accounts will cause issues with app distribution? If so, what steps should we take to resolve this issue?

I found a post that submitted the same issue, but the solution was not made public. I didn't get a reply to my comment at the bottom of the post, so I'm pasting the content of the post here. I am a developer working on iOS apps. I would like to report an issue occurring in iOS 18 beta and iOS 18.1 beta. Our company has two Enterprise accounts, and we are developing two apps: A app / TeamId: ABCDEFG B app / TeamId: HIJKLMN When we distribute these apps, which have different TeamIds, and install them on a device running iOS 18 beta, both apps install successfully, but only one app will run. (Other app crashed immediately after being launched.) This issue does not occur on versions prior to iOS 18. I would like to know if this is a problem that will be resolved in future updates, or if it is a policy change.

I would like to share my experience of recently renewing my Apple Enterprise Developer account for my company. In the past few years, we have always managed to renew successfully without any glitches. This year, however, things are different. Initially, we had trouble renewing our account, and at first Apple rejected my application for renewal this time. It was a nerve-wracking time because this client was critical to our company's project. But through years of experience as an experienced Apple development engineer, and after exploring various alternatives, I finally managed to renew it. Successful payment $299. A friendly reminder to all of you: Please renew your Apple Enterprise developer accounts in advance. Don't wait until the last minute. You never know what unexpected problems may come up. I am more than happy to share my knowledge and experience with you to help you through the difficult times. Let's all focus on our developer tasks and make sure the world of Apple development is smooth sailing.

On October 4, 2024, the enterprise app we are using showed a "(app name) is no longer available" pop-up on certain devices and the app was not available. And if those users delete the app and reinstall it, "I can't install (app name) because I can't verify integrity, I can't install this app" pop up. The profile of the app was renewed in February this year, and membership, certificate, and profile were all not expired. Currently, the problem has been solved by re-deploying the app, Please tell me the cause of the phenomenon and how to take preventive measures.

We're developing iOS apps on Xcode. Because of the rules, **our computers can't get online or connect to real devices through USB. ** But we can connect to the internal cloud real-device platform through the internal network. The cloud real-device platform is actually some centrally managed iPhones or iPads (not through simple Wi-Fi but a wired network). We can now remotely operate these phones for testing (though there's quite a lot of lag), but for development, we hope to be able to use these phones for debugging, like ADB. That would improve efficiency a lot. According to the feedback, the lower versions of Xcode and phones can achieve this function through USBMuxD, but for iOS 17, Xcode 15 and the newer versions, it can't be done for now. Here are two questions: Is there a management plan for iPhone cloud real devices? We hope to be able to use the cloud real devices smoothly in the local area network. Is there a plan for Xcode to debug real devices through the local area network instead of relying on Wi-Fi? Thanks

I have an issue while unlocking the app from Single App mode. Device Dock is popping up on top of my app and this is disturbing the experience of my app. I have already done MDM configuration and the indented functionality is working fine with the below code, the app is successfully switching to single app mode and back. The sample code below reproduces the issue. Tap on Lock, the completion blocks returns true and the app is successfully switched to single app mode. Tap on Unlock, the completion block returns true and the app is successfully switched from the single app mode. Now the device dock is popped up on top of the app. struct LockApp: App { var body: some Scene { WindowGroup { VStack { Button("Lock", systemImage: "lock") { UIAccessibility.requestGuidedAccessSession(enabled: true) { success in print("App has been locked", success) } } .buttonStyle(.borderedProminent) Button("UnLock", systemImage: "lock.open") { UIAccessibility.requestGuidedAccessSession(enabled: false) { success in print("App has been unlocked", success) } } .buttonStyle(.borderedProminent) } } } } Xcode Version: 16.0 Device: iPad Pro 12.9 inch 6th gen. OS: 18.1 Is this intended behaviour? Has anyone come across this issue?

I belong to 2 teams, associated with one Apple ID, that usually appear in Xcode. One is an Enterprise team and the other is an Organization team. In the past, both teams showed up. Recently the organization team is not appearing in xCode. I have tried deleting the account and re-adding it. This has not helped. I can see both accounts if I connect developer.apple.com or appstoreconnect. Any ideas on how to get my Organization team to appear?

My name is Tom Shannon, a developer with Omnia (d.b.a Aequilibrium Inc.). We were recently approved for some of the Enterprise APIs for the Vision Pro. You can reference the history through our Case-ID: 9237594 We are contacting you for assistance as we have downloaded the entitlement license provided and added it to our target for an application under the bundle id: com.omnia.spatialbrowser Then under my project and with my developer account, which is under the Aequilibrium Inc. account (279PV9XKZ2), we tried to add the Barcode Scanner Enterprise API entitlement, but this does not show up as an option for us. I am on XCode 16.1 beta (16B5001e) for reference! Any help would be greatly appreciated. Best,

Hello, I'm a software developer, my teammates and I have developed a mobile application, we want to share it on the Apple Store, but we can't buy a developer account, it doesn't accept our credit cards in any way, Apple support team in my location can't help, how can I buy a developer account?

I am working on a project that requires access to the main camera on the Vision Pro. My main account holder applied for the necessary enterprise entitlement and we were approved and received the Enterprise.license file by email. I have added the Enterprise.license file to my project, and manually added the com.apple.developer.arkit.main-camera-access.allow entitlement to the entitlement file and set it to true since it was not available in the list when I tried to use the + Capability button in the Signing & Capabilites tab. I am getting an error: Provisioning profile "iOS Team Provisioning Profile: " doesn't include the com.apple.developer.arkit.main-camera-access.allow entitlement. I have checked the provisioning profile settings online, and there is no manual option for adding the main camera access entitlement, and it does not seem to be getting the approval from the license.

The original text is in Chinese, and below is the content translated using OpenAI. 問題描述： 因為一些因素，所以公司申請了兩個企業憑證，其中Entity Name一樣，但Team ID不一樣。現在發現iPhone16系列裝置的使用者，無法同時使用兩個憑證打包出來的APP，不是都會閃退就是其中一個會閃退。 重現問題的逐步說明： 測試的情況有兩種： 從iPhone16之前的裝置轉移資料到iPhone16，這兩個APP打開都會閃退 直接在iPhone16安裝這兩個APP，則第一個安裝的APP可以正常使用，第二個安裝的APP會閃退。如果想要切換能使用的APP，需要到 一般－VPN與裝置管理－INNOLUX CORPORATION ，點擊”刪除App”，然後更換安裝順序。 如果是舊裝置升級到iOS 18，則不會有該問題 期望的結果： 兩個APP都能正常使用 實際看到的結果： 如果是舊裝置移轉資料到iPhone16，則都會閃退：如果是直接在iPhone16安裝這兩個APP，則第一個安裝的APP可以正常使用，第二個安裝的APP會閃退。 OpenAI Translation： Problem Description: Due to certain factors, the company applied for two enterprise certificates, which have the same Entity Name but different Team IDs. It has now been discovered that users of the iPhone 16 series devices are unable to use apps packaged with both certificates simultaneously; either both apps crash or one of them crashes. Step-by-Step Reproduction of the Issue: There are two testing scenarios: Transferring data from a device prior to the iPhone 16 to the iPhone 16 results in both apps crashing upon opening. Directly installing both apps on the iPhone 16 allows the first installed app to function normally, while the second installed app crashes. To switch to the functioning app, one must go to Settings - VPN & Device Management - INNOLUX CORPORATION, click "Delete App," and then change the installation order. If an older device is upgraded to iOS 18, this issue does not occur. Expected Result: Both apps should function normally. Actual Observed Result: If data is transferred from an older device to the iPhone 16, both apps crash. If both apps are directly installed on the iPhone 16, the first installed app works normally while the second installed app crashes.

Hello team! I am trying to update an app via MDM on macOS sequoia. It has always worked fine for me since macOS 13. But now I get this error in the console when trying to update the app: Preflight canceled with coordinator: (null) error: Error Domain=ASDErrorDomain Code=663 "The app is running and we don't have the context to quit it, failing install." UserInfo={NSDebugDescription=The app is running and we don't have the context to quit it, failing install.} Always updated even if the app was open without problems before macOS 15. Regards

Dear all, We are building an XR application demonstrating our research on open-vocabulary 3D instance segmentation for assistive technology. We intend on bringing it to visionOS using the new Enterprise APIs. Our method was trained on datasets resembling ScanNet which contain the following: localized (1) RGB camera frames (2) with Depth (3) and camera intrinsics (4) point cloud (5) I understand, we can query (1), (2), and (4) from the CameraFrameProvider. As for (3) and (4), it is unclear to me if/how we can obtain that data. In handheld ARKit, this example project demos how the depthMap can be used to simulate raw point clouds. However, this property doesn't seem to be available in visionOS. Is there some way for us to obtain depth data associated with camera frames? "Faking" depth data from the SceneReconstructionProvider-generated meshes is too coarse for our method. I hope I'm just missing some detail and there's some way to configure CameraFrameProvider to also deliver depth and/or point clouds. Thanks for any help or pointer in the right direction! ~ Alex

I was wondering if anyone could assist with the following query. Apple's Private Relay functionality requires companies to register all email-sending subdomains for the service to function properly. With 26 markets and 3 subdomains per market for one department, and another department with around 20 markets and even more subdomains, the limit of 100 sending domains is exceeded. As a result, we’re unable to register all the domains currently being used to send emails to our customers. Does any have any recommendations to overcome this?

Hello there, I Have an Apple developer enterprise subscription. I need to put my app on app store in order to deliver it by Citrix secure hub it seems to be necessary for me using "volume purchase program". it seems to be necessary connecting citrix store with apple business manager On these premises, I followed docs and went on App Store Connect site, but there is no "my apps" section on the page as I expected, I can find only a unique section "Users and accesses" and two tabs "people" and "integrations" **How can I submit my app? why exactly I'm not seeing the same on different profile? ** here what I see:

We are working on to enable enterprise api account from our developer account. But it is not showing me that option. We are referring below link from apple : https://developer.apple.com/help/account/get-started/apple-developer-enterprise-program-api/ We don't find "Apple Developer Enterprise Program API configuration" in our developer account Inside Integration tab I am attach our developer account Screenshot. Please guide us!!

Inquiry about Running Enterprise Apps in Killed State and MDM Payload Management:- I am developing an enterprise iOS application that needs to perform specific tasks or network calls even when the app is in a killed state (i.e., when it is not actively running in the foreground or background). I understand that standard iOS restrictions prevent apps from executing code while in this state, but I am exploring potential solutions within the scope of enterprise apps and MDM (Mobile Device Management) capabilities.