TestFlight

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TestFlight within App Store Connect allows you to invite and manage testers who can install and beta test your iOS, iPadOS, tvOS, and watchOS apps using the TestFlight app on the App Store.

Posts under TestFlight tag

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422 error when submit TestFlight Beta Review
When I submit the app to TestFlight beta review I get the error show on UI. (I filled all filed info in Beta Infomation) There was an error processing your request. Please try again later I was inspected Safari to see the detailed error and I got the below error. Failed to load resource: the server responded with a status of 422 () and the detailed javascript error componentStack: undefined errorCode: undefined message: "API Response Error: TF_BETA_APP_REVIEW_RESPONSE" stackTrace: "status code: 422 --- api correlation key: NZEKCTWMNANXDZVTRD3V4GNE3U" Anyone can tell me the problem and how to fix it. Many Thanks.
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TestFlight installation failing across multiple apps – “The requested app is not available” (Account-level issue?)
Hello, I am experiencing a persistent TestFlight installation issue affecting multiple unrelated apps under the same Apple Developer account. For all affected apps: Builds upload successfully to App Store Connect Processing completes normally Builds appear in TestFlight Internal and external testing can be enabled Public links generate correctly However, when attempting to install the app via TestFlight, the installation fails with the error: “The requested app is not available or doesn’t exist.” This occurs: For internal testers For external testers Across different Apple IDs Across different devices With newly created apps After incrementing build numbers After re-uploading builds After signing out/in of TestFlight After regenerating provisioning profiles After creating entirely new app entries The issue currently affects: • TubeChat AI – Apple ID 6752591427 • Vibex – Apple ID 6756860663 • vigilAI – Apple ID 6757738356 Since multiple unrelated apps are impacted in the same way, this appears to be an account-level or App Store Connect backend issue rather than a code signing or project configuration problem. Has anyone encountered a similar situation where TestFlight distribution fails across all apps within a developer account? Any guidance would be greatly appreciated.
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TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
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symbolicate crashlog using .symbols files instead of dSYMs
Hi, Some crashes downloaded from TestFlight aren't symbolicated by Xcode and I don't know why, here's an example: Although all uploaded builds contain debug symbols (Symbols directory with .symbols files) and other crashlogs in the same version are symbolicated just fine (also visible on the above SS). I have access only to the .symbols files but not to the original dSYMs and I wonder how to perform symbolication manually. I tried pointing atos and symbolicatecrash utilities to respective .symbols file, but they are unable to work with it. I'm sure it's possible as TestFlight symbolicates crashlogs using only .symbols files somehow. Could you give a hint?
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TestFlight build visible on macOS but not installable: “Can only be tested on an iOS device” for Mac (Designed for iPad)
Hello everyone. We have an app that has been on the App Store for several years, originally distributed for iOS and iPadOS only. Recently, we enabled Mac (Designed for iPad) and started distributing macOS-compatible builds. Current situation: The app is available and downloadable from the macOS App Store and runs correctly on Apple Silicon Macs. The same app/build appears in TestFlight on macOS, but cannot be installed. TestFlight shows the message: “This app can only be tested on an iOS device.” This suggests the app itself is Mac-compatible, but TestFlight is treating the build as iOS-only. Environment and checks performed: Mac is Apple Silicon. App Store Connect app-level availability for Mac (Designed for iPad) is enabled. The app is not Mac Catalyst; it is a UIKit iOS/iPadOS app. Distribution is done via GitLab CI. CI uploads use an App Store provisioning profile (Apple Distribution), not development or ad-hoc. iPhone and iPad TestFlight installs work as expected. Info.plist verification: UIRequiredDeviceCapabilities was originally present (armv7) and has since been: removed entirely, build number incremented, new builds uploaded to TestFlight. No other hardware capability requirements are declared. LSRequiresIPhoneOS = true remains unchanged. No other plist keys that should exclude macOS are present. CI / build considerations: The same uploaded build is accepted by App Store Connect and distributed successfully on the macOS App Store. This tells us the binary itself is valid for macOS, but TestFlight applies additional or different eligibility checks. At the moment we think that TestFlight eligibility may depend on build metadata, scheme/configuration flags, or internal App Store Connect state that differs from App Store distribution. Questions: Are there known cases where a build is valid for macOS App Store distribution but not eligible for macOS TestFlight installation? Does anyone know if TestFlight applies stricter or different platform gating than the App Store for “Mac (Designed for iPad)” apps? Are there specific build settings (e.g. SUPPORTS_MAC_DESIGNED_FOR_IPAD, TARGETED_DEVICE_FAMILY, scheme/config mismatches) that can affect TestFlight macOS eligibility independently of App Store eligibility? Is there an authoritative way in App Store Connect to inspect why a specific TestFlight build is marked as “iOS-only” for macOS? Any insight into TestFlight-specific eligibility rules for “Mac (Designed for iPad)” would be appreciated, especially given that App Store distribution for macOS is already working. I hope we're missing something very basic, and not that the app can't be tested as is for the mac, because it's useful to have our QA team test it on the mac.
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"WilderDEX!" - Wildlife Collector App - NOW TESTING
Hi there everyone! ELB owner of VIBERELIC here. NOTE: I tried posting this a couple times now but it keeps getting taken down - I am not too sure why. I haven't received any explanation and I am pretty certain that I am posting in the correct place for TestFlight Apps. Anyways, let's try this again! ✦ I am really excited and proud to finally share with you all what I have been working on for the past month! My flagship app "WilderDEX!" is finally at the point where it can be tested by the public. I hope you guys have pets because this is the perfect app to document their personalities! It's basically a real-life Pokemon PokeDEX! With WilderDEX!, you have the ability to collect animals using unoccupied "LIFE-CUBES". You get 1 LIFE-CUBE each day that you successfully collect an animal. From there, you can trade your occupied LIFE-CUBE with others users, generate unique digital cards + share them on social media straight from the app, see where in the world and by whom different wildlife was discovered, unlock a plethora of achievements, and participate in the leaderboard ranking system! Please help test the app and provide any feedback you possibly can. It is incredibly valuable for the improvement of the app before it's official launch. Report any glitches you encounter, performance issues, and ideas you may have that could improve the app from it's current state! I have a lot more ideas that I am planning on implementing once everything is certified working and stable. Please let me know if you have any questions! Thank you for your interest, and HAPPY COLLECTING! Test here : https://testflight.apple.com/join/8vmVfRrb all rights reserved © 2026 viberelic ✦ ventures ✦ Above : A Uniquely Generated WIlderDEX! Digital Kitty Card
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Xcode Cloud Signing Issue
There seems to be a problem to a specific Apple Developer Account regarding Xcode Cloud Distribution (Signing). The Xcode Cloud Error Invalid Signature. Code failed to satisfy specified code requirement(s). The file at path “XcodeCloudTest.app/XcodeCloudTest” is not properly signed. Make sure you have signed your application with a distribution certificate, not an ad hoc certificate or a development certificate. Verify that the code signing settings in Xcode are correct at the target level (which override any values at the project level). Additionally, make sure the bundle you are uploading was built using a Release target in Xcode, not a Simulator target. If you are certain your code signing settings are correct, choose “Clean All” in Xcode, delete the “build” directory in the Finder, and rebuild your release target. For more information, please consult https://developer.apple.com/support/code-signing. Investigation Apple Developer Forums This issue seems to be known: https://developer.apple.com/forums/thread/746210 Debugging by ourselves We setup an example Xcode project from a default iOS Xcode app template to rule out any project issues. This example project failed with the same error as stated above. In the next step we tried the same example project with a different Apple Developer Account and it successfully distributed the example App through Xcode Cloud. Conclusion It seems like there is no setup issue on developer-side, because our example project works out-of-the-box on a different Apple Developer Account. Our only hope is that Apple will have a look on our Developer Account. Maybe there is some internal setting.
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The requested app is not available or doesn’t exist.
Hello, I have an internal TestFlight build for my app PewPewApp (Apple ID 6760741808). The build is processed, assigned to an internal group, and the tester invitation is accepted. The build status shows Ready to Test / Testing in App Store Connect. However, installation from TestFlight fails with: “The requested app is not available or doesn’t exist.” Could you please check whether there is an account-level or backend TestFlight distribution issue affecting this app/build? Thank you.
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How to cancel Auto-renewable subscription bought in TestFlight?
I've read several topics on cancelling subscriptions in sandbox environment, but it seems to me that it could not be applied to TestFlight. I can cancel sandbox subscriptions through Settings > App Store > Sandbox account But since TestFlight does not use sandbox account I cannot cancel a sub from there. Also, TF purchase does not appear in the list of regular subscriptions (Settings > Profile > Media & Purchases). So my question is: is there any way to manually cancel auto-renewable subscription bought in TestFlight build of the app?
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TestFlight Screenshots Downloads
I have an iOS app build that is being tested. The user has provided feedback and screenshots that I can see in Connect. But I cannot download the zip file of the screenshot and feedback information. There are 3 screenshots. Each time I try it just times out. I have tried on a couple of different computers with the same result. Can you help please? Thanks
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what this error
Hello, I'm getting a persistent error when submitting my TestFlight build: App: Mealog Build: 1.0 (4) Platform: iOS Steps: Go to App Store Connect → My Apps → TestFlight → Builds → select 1.0 (4) Click "Submit for Review" with plain-text test notes (no special chars/emojis) Error: "An error occurred processing your request. Please try again later." Troubleshooting done: Simplified test notes to plain text Tried incognito/private browser + cleared cache Disabled VPN/proxy Waited >1 hour and retried multiple times Confirmed build status is "Processed" Goal: Submit this build to TestFlight successfully.Attachment: Error screenshot uploaded.
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App Store and TestFlight External Review Stuck in "Waiting for Review" since Feb 9 (5+ Weeks)
Hello everyone, I’m reaching out to see if others are experiencing an extreme delay with the App Store review process. My app has been stuck in the "Waiting for Review" status since February 9th, 2026. What’s concerning is that this isn't just affecting the production build for the App Store, but also a separate TestFlight External Testing submission for another project. Both have seen zero movement for over 5 weeks. Details of the situation: Submission Date: February 9, 2026. Status: Stuck at "Waiting for Review" (never transitioned to "In Review"). Communication: No messages in the Resolution Center, no metadata rejections, and no requests for additional info. Attempted Fixes: I have contacted Developer Support via the "Contact Us" form twice. I received a generic "we are looking into it" response 10 days ago, but no actual progress. Account Status: All agreements (Paid Applications, etc.) are active and signed. I’ve noticed a few other threads mentioned this specific February 9th date. It feels like submissions from that window might have been "ghosted" in the queue. Questions for the community/Apple: Is there a known technical issue with the review queue from early February? For those who were stuck, did "bumping" the version number (e.g., 1.0 to 1.1) actually clear the ghosted status, or did it just put you at the back of another long line? Are there any new 2026 compliance flags (like the new AI disclosure or Privacy Manifests) that could cause a "silent hang" instead of a rejection? Any advice from fellow developers or a nudge from an Apple representative would be greatly appreciated. App ID: 6759763683 (External Testing), 6758399041 (Production Update) Case ID: 102844123144,
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How can I provide free test accounts for mobile games reviewers?
I want to provide free test accounts so that mobile games reviewers can play my iOS game for free. They should be able to make in-app purchases(consumables) without any charges. I don´t know how to create the free test accounts. Is it necessary that my iOS game is already published in the Apple App Store before I can provide test accounts for mobile games reviewers? Or is it necessary to let the reviewers play my game while it is still in TestFlight? If yes, should I ask them to give me there email address so that I can add it to my Sandbox accounts? My game was not yet released in the App Apple Store. It´s only available on TestFlight.
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App Review Pending Since February 3 — No Response From App Review Team
Hi everyone, I submitted my app for review on February 3, and as of March 15 it’s still showing as “In Review.” This means it’s been stuck for over six weeks now. App Apple ID: 6757989460 I reached out to App Review Support via email two weeks ago but haven’t received any response yet. The app is a standard submission (not using TestFlight, not part of an expedited appeal), and I’ve verified that all compliance and payment information are complete. Has anyone else experienced such a long delay recently? Is there any additional way to get the team’s attention or escalate the case? Thanks in advance for any insights or advice.
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TestFlight Build has been stuck in waiting for review for 6 days
I'm just looking for help/guidance on what if something I did wrong in my build submission? The first test flight build I submitted went through in about 1 day, 2 build updates after that went through and were deployed for my test flight participants each in less than 24 hours. The last build I have submitted has been 6 days now. I have had to submitted multiple builds and cancel a few of them as I keep making progress on my app. I have submitted a ticket for assistance, and called the help number. Thank you in advance for any help. I appreciate the community.
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Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
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Unable to Add Internal Groups to TestFlight Builds / Cannot distribute
In App Store Connect I've uploaded a new build about 11 hours ago and but I'm unable to distribute the App to my tester groups - including internal. The internal group is grayed out. I am able to Select an External group but they actually do not receive any email notification nor do they see any update within their TestFlight App. I've attempted to upload the build a few times, including old builds which had been distributed in the past to no avail. I'm not able to distribute to any tester group, please advise.
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In-App Purchases not loading in production / TestFlight — Previously missing Paid Apps Agreement — App rejected under Guideline 3.1.2
Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Active. SubscriptionStoreView should automatically show required metadata. Because the subscription failed to load on iPad during review, the required information (title, price, duration) was not visible, which likely triggered the 3.1.2 rejection. Additionally, in TestFlight I sometimes see inconsistent behavior where the app appears but cannot be installed (“App Not Available”). Also, my app was rejected, but the subscription is still waiting for review. I would really appreciate guidance on the following: Am I potentially missing any required configuration that could prevent products from loading in production? Is there any propagation delay after activating the Paid Apps Agreement that could affect product availability? If I am overlooking something in configuration or testing, please let me know what I should specifically verify before resubmitting. Thank you very much for your help.
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Every Unity project with ARKit doesn't open in Testflight
Even when making a completely fresh Unity project, if I include ARKit and upload it to testflight, when I open it on my ipad it says 'Couldn't Load App'. If I don't include testflight the app opens fine. If I build the app directly to my ipad the app works fine. It opens if I set ARKit to 'optional' but then the AR doesn't work. I have included a camera and location usage description so it's not that. Really not sure what's going on, any help would be massively appreciated!
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422 error when submit TestFlight Beta Review
When I submit the app to TestFlight beta review I get the error show on UI. (I filled all filed info in Beta Infomation) There was an error processing your request. Please try again later I was inspected Safari to see the detailed error and I got the below error. Failed to load resource: the server responded with a status of 422 () and the detailed javascript error componentStack: undefined errorCode: undefined message: "API Response Error: TF_BETA_APP_REVIEW_RESPONSE" stackTrace: "status code: 422 --- api correlation key: NZEKCTWMNANXDZVTRD3V4GNE3U" Anyone can tell me the problem and how to fix it. Many Thanks.
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TestFlight installation failing across multiple apps – “The requested app is not available” (Account-level issue?)
Hello, I am experiencing a persistent TestFlight installation issue affecting multiple unrelated apps under the same Apple Developer account. For all affected apps: Builds upload successfully to App Store Connect Processing completes normally Builds appear in TestFlight Internal and external testing can be enabled Public links generate correctly However, when attempting to install the app via TestFlight, the installation fails with the error: “The requested app is not available or doesn’t exist.” This occurs: For internal testers For external testers Across different Apple IDs Across different devices With newly created apps After incrementing build numbers After re-uploading builds After signing out/in of TestFlight After regenerating provisioning profiles After creating entirely new app entries The issue currently affects: • TubeChat AI – Apple ID 6752591427 • Vibex – Apple ID 6756860663 • vigilAI – Apple ID 6757738356 Since multiple unrelated apps are impacted in the same way, this appears to be an account-level or App Store Connect backend issue rather than a code signing or project configuration problem. Has anyone encountered a similar situation where TestFlight distribution fails across all apps within a developer account? Any guidance would be greatly appreciated.
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TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
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symbolicate crashlog using .symbols files instead of dSYMs
Hi, Some crashes downloaded from TestFlight aren't symbolicated by Xcode and I don't know why, here's an example: Although all uploaded builds contain debug symbols (Symbols directory with .symbols files) and other crashlogs in the same version are symbolicated just fine (also visible on the above SS). I have access only to the .symbols files but not to the original dSYMs and I wonder how to perform symbolication manually. I tried pointing atos and symbolicatecrash utilities to respective .symbols file, but they are unable to work with it. I'm sure it's possible as TestFlight symbolicates crashlogs using only .symbols files somehow. Could you give a hint?
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TestFlight build visible on macOS but not installable: “Can only be tested on an iOS device” for Mac (Designed for iPad)
Hello everyone. We have an app that has been on the App Store for several years, originally distributed for iOS and iPadOS only. Recently, we enabled Mac (Designed for iPad) and started distributing macOS-compatible builds. Current situation: The app is available and downloadable from the macOS App Store and runs correctly on Apple Silicon Macs. The same app/build appears in TestFlight on macOS, but cannot be installed. TestFlight shows the message: “This app can only be tested on an iOS device.” This suggests the app itself is Mac-compatible, but TestFlight is treating the build as iOS-only. Environment and checks performed: Mac is Apple Silicon. App Store Connect app-level availability for Mac (Designed for iPad) is enabled. The app is not Mac Catalyst; it is a UIKit iOS/iPadOS app. Distribution is done via GitLab CI. CI uploads use an App Store provisioning profile (Apple Distribution), not development or ad-hoc. iPhone and iPad TestFlight installs work as expected. Info.plist verification: UIRequiredDeviceCapabilities was originally present (armv7) and has since been: removed entirely, build number incremented, new builds uploaded to TestFlight. No other hardware capability requirements are declared. LSRequiresIPhoneOS = true remains unchanged. No other plist keys that should exclude macOS are present. CI / build considerations: The same uploaded build is accepted by App Store Connect and distributed successfully on the macOS App Store. This tells us the binary itself is valid for macOS, but TestFlight applies additional or different eligibility checks. At the moment we think that TestFlight eligibility may depend on build metadata, scheme/configuration flags, or internal App Store Connect state that differs from App Store distribution. Questions: Are there known cases where a build is valid for macOS App Store distribution but not eligible for macOS TestFlight installation? Does anyone know if TestFlight applies stricter or different platform gating than the App Store for “Mac (Designed for iPad)” apps? Are there specific build settings (e.g. SUPPORTS_MAC_DESIGNED_FOR_IPAD, TARGETED_DEVICE_FAMILY, scheme/config mismatches) that can affect TestFlight macOS eligibility independently of App Store eligibility? Is there an authoritative way in App Store Connect to inspect why a specific TestFlight build is marked as “iOS-only” for macOS? Any insight into TestFlight-specific eligibility rules for “Mac (Designed for iPad)” would be appreciated, especially given that App Store distribution for macOS is already working. I hope we're missing something very basic, and not that the app can't be tested as is for the mac, because it's useful to have our QA team test it on the mac.
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"WilderDEX!" - Wildlife Collector App - NOW TESTING
Hi there everyone! ELB owner of VIBERELIC here. NOTE: I tried posting this a couple times now but it keeps getting taken down - I am not too sure why. I haven't received any explanation and I am pretty certain that I am posting in the correct place for TestFlight Apps. Anyways, let's try this again! ✦ I am really excited and proud to finally share with you all what I have been working on for the past month! My flagship app "WilderDEX!" is finally at the point where it can be tested by the public. I hope you guys have pets because this is the perfect app to document their personalities! It's basically a real-life Pokemon PokeDEX! With WilderDEX!, you have the ability to collect animals using unoccupied "LIFE-CUBES". You get 1 LIFE-CUBE each day that you successfully collect an animal. From there, you can trade your occupied LIFE-CUBE with others users, generate unique digital cards + share them on social media straight from the app, see where in the world and by whom different wildlife was discovered, unlock a plethora of achievements, and participate in the leaderboard ranking system! Please help test the app and provide any feedback you possibly can. It is incredibly valuable for the improvement of the app before it's official launch. Report any glitches you encounter, performance issues, and ideas you may have that could improve the app from it's current state! I have a lot more ideas that I am planning on implementing once everything is certified working and stable. Please let me know if you have any questions! Thank you for your interest, and HAPPY COLLECTING! Test here : https://testflight.apple.com/join/8vmVfRrb all rights reserved © 2026 viberelic ✦ ventures ✦ Above : A Uniquely Generated WIlderDEX! Digital Kitty Card
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Xcode Cloud Signing Issue
There seems to be a problem to a specific Apple Developer Account regarding Xcode Cloud Distribution (Signing). The Xcode Cloud Error Invalid Signature. Code failed to satisfy specified code requirement(s). The file at path “XcodeCloudTest.app/XcodeCloudTest” is not properly signed. Make sure you have signed your application with a distribution certificate, not an ad hoc certificate or a development certificate. Verify that the code signing settings in Xcode are correct at the target level (which override any values at the project level). Additionally, make sure the bundle you are uploading was built using a Release target in Xcode, not a Simulator target. If you are certain your code signing settings are correct, choose “Clean All” in Xcode, delete the “build” directory in the Finder, and rebuild your release target. For more information, please consult https://developer.apple.com/support/code-signing. Investigation Apple Developer Forums This issue seems to be known: https://developer.apple.com/forums/thread/746210 Debugging by ourselves We setup an example Xcode project from a default iOS Xcode app template to rule out any project issues. This example project failed with the same error as stated above. In the next step we tried the same example project with a different Apple Developer Account and it successfully distributed the example App through Xcode Cloud. Conclusion It seems like there is no setup issue on developer-side, because our example project works out-of-the-box on a different Apple Developer Account. Our only hope is that Apple will have a look on our Developer Account. Maybe there is some internal setting.
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The requested app is not available or doesn’t exist.
Hello, I have an internal TestFlight build for my app PewPewApp (Apple ID 6760741808). The build is processed, assigned to an internal group, and the tester invitation is accepted. The build status shows Ready to Test / Testing in App Store Connect. However, installation from TestFlight fails with: “The requested app is not available or doesn’t exist.” Could you please check whether there is an account-level or backend TestFlight distribution issue affecting this app/build? Thank you.
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How to cancel Auto-renewable subscription bought in TestFlight?
I've read several topics on cancelling subscriptions in sandbox environment, but it seems to me that it could not be applied to TestFlight. I can cancel sandbox subscriptions through Settings > App Store > Sandbox account But since TestFlight does not use sandbox account I cannot cancel a sub from there. Also, TF purchase does not appear in the list of regular subscriptions (Settings > Profile > Media & Purchases). So my question is: is there any way to manually cancel auto-renewable subscription bought in TestFlight build of the app?
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TestFlight Screenshots Downloads
I have an iOS app build that is being tested. The user has provided feedback and screenshots that I can see in Connect. But I cannot download the zip file of the screenshot and feedback information. There are 3 screenshots. Each time I try it just times out. I have tried on a couple of different computers with the same result. Can you help please? Thanks
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what this error
Hello, I'm getting a persistent error when submitting my TestFlight build: App: Mealog Build: 1.0 (4) Platform: iOS Steps: Go to App Store Connect → My Apps → TestFlight → Builds → select 1.0 (4) Click "Submit for Review" with plain-text test notes (no special chars/emojis) Error: "An error occurred processing your request. Please try again later." Troubleshooting done: Simplified test notes to plain text Tried incognito/private browser + cleared cache Disabled VPN/proxy Waited >1 hour and retried multiple times Confirmed build status is "Processed" Goal: Submit this build to TestFlight successfully.Attachment: Error screenshot uploaded.
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3w
App Store and TestFlight External Review Stuck in "Waiting for Review" since Feb 9 (5+ Weeks)
Hello everyone, I’m reaching out to see if others are experiencing an extreme delay with the App Store review process. My app has been stuck in the "Waiting for Review" status since February 9th, 2026. What’s concerning is that this isn't just affecting the production build for the App Store, but also a separate TestFlight External Testing submission for another project. Both have seen zero movement for over 5 weeks. Details of the situation: Submission Date: February 9, 2026. Status: Stuck at "Waiting for Review" (never transitioned to "In Review"). Communication: No messages in the Resolution Center, no metadata rejections, and no requests for additional info. Attempted Fixes: I have contacted Developer Support via the "Contact Us" form twice. I received a generic "we are looking into it" response 10 days ago, but no actual progress. Account Status: All agreements (Paid Applications, etc.) are active and signed. I’ve noticed a few other threads mentioned this specific February 9th date. It feels like submissions from that window might have been "ghosted" in the queue. Questions for the community/Apple: Is there a known technical issue with the review queue from early February? For those who were stuck, did "bumping" the version number (e.g., 1.0 to 1.1) actually clear the ghosted status, or did it just put you at the back of another long line? Are there any new 2026 compliance flags (like the new AI disclosure or Privacy Manifests) that could cause a "silent hang" instead of a rejection? Any advice from fellow developers or a nudge from an Apple representative would be greatly appreciated. App ID: 6759763683 (External Testing), 6758399041 (Production Update) Case ID: 102844123144,
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66
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3w
How can I provide free test accounts for mobile games reviewers?
I want to provide free test accounts so that mobile games reviewers can play my iOS game for free. They should be able to make in-app purchases(consumables) without any charges. I don´t know how to create the free test accounts. Is it necessary that my iOS game is already published in the Apple App Store before I can provide test accounts for mobile games reviewers? Or is it necessary to let the reviewers play my game while it is still in TestFlight? If yes, should I ask them to give me there email address so that I can add it to my Sandbox accounts? My game was not yet released in the App Apple Store. It´s only available on TestFlight.
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63
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3w
App Review Pending Since February 3 — No Response From App Review Team
Hi everyone, I submitted my app for review on February 3, and as of March 15 it’s still showing as “In Review.” This means it’s been stuck for over six weeks now. App Apple ID: 6757989460 I reached out to App Review Support via email two weeks ago but haven’t received any response yet. The app is a standard submission (not using TestFlight, not part of an expedited appeal), and I’ve verified that all compliance and payment information are complete. Has anyone else experienced such a long delay recently? Is there any additional way to get the team’s attention or escalate the case? Thanks in advance for any insights or advice.
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75
Activity
3w
TestFlight Build has been stuck in waiting for review for 6 days
I'm just looking for help/guidance on what if something I did wrong in my build submission? The first test flight build I submitted went through in about 1 day, 2 build updates after that went through and were deployed for my test flight participants each in less than 24 hours. The last build I have submitted has been 6 days now. I have had to submitted multiple builds and cancel a few of them as I keep making progress on my app. I have submitted a ticket for assistance, and called the help number. Thank you in advance for any help. I appreciate the community.
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126
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4w
Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
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235
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4w
Unable to Add Internal Groups to TestFlight Builds / Cannot distribute
In App Store Connect I've uploaded a new build about 11 hours ago and but I'm unable to distribute the App to my tester groups - including internal. The internal group is grayed out. I am able to Select an External group but they actually do not receive any email notification nor do they see any update within their TestFlight App. I've attempted to upload the build a few times, including old builds which had been distributed in the past to no avail. I'm not able to distribute to any tester group, please advise.
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9
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10k
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4w
In-App Purchases not loading in production / TestFlight — Previously missing Paid Apps Agreement — App rejected under Guideline 3.1.2
Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Active. SubscriptionStoreView should automatically show required metadata. Because the subscription failed to load on iPad during review, the required information (title, price, duration) was not visible, which likely triggered the 3.1.2 rejection. Additionally, in TestFlight I sometimes see inconsistent behavior where the app appears but cannot be installed (“App Not Available”). Also, my app was rejected, but the subscription is still waiting for review. I would really appreciate guidance on the following: Am I potentially missing any required configuration that could prevent products from loading in production? Is there any propagation delay after activating the Paid Apps Agreement that could affect product availability? If I am overlooking something in configuration or testing, please let me know what I should specifically verify before resubmitting. Thank you very much for your help.
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242
Activity
Mar ’26
Use WhatToTest..txt from Testflight folder from xcode upload
While WhatToTest..txt was being used in xcode cloud. I wish this feature should just being adopted to functioned from XCode archive and upload to set initial release note from the build pipeline directly from xcode in machine
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94
Activity
Mar ’26
Every Unity project with ARKit doesn't open in Testflight
Even when making a completely fresh Unity project, if I include ARKit and upload it to testflight, when I open it on my ipad it says 'Couldn't Load App'. If I don't include testflight the app opens fine. If I build the app directly to my ipad the app works fine. It opens if I set ARKit to 'optional' but then the AR doesn't work. I have included a camera and location usage description so it's not that. Really not sure what's going on, any help would be massively appreciated!
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2
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98
Activity
Mar ’26