Hello, I am unable to use TestFlight for any app (existing or new), while production uploads work normally. All TestFlight actions fail with: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING There are no pending agreements in App Store Connect. This is an older account that previously used TestFlight successfully. This appears to be a missing or detached TestFlight Beta contract on Apple’s backend. Could this be manually reattached or re-provisioned? This is time-sensitive, as I need a TestFlight external testers link to submit an app for an upcoming hackathon. Apple Support case ID (for reference): 102817552619 Thank you.

Environment OS: iOS 26.2 (Beta/Release) Framework: StoreKit 1 (or StoreKit 2) Environment: TestFlight / Sandbox Device: [Insert your device model, e.g., iPhone 15 Pro] Description I am encountering a persistent issue where SKPaymentQueue.default().finishTransaction(transaction) does not successfully remove the transaction from the queue. Every time a new purchase is initiated, the observer triggers an immediate update with the previous transaction's ID (Transaction ID). The system then displays a system alert stating: "You've already purchased this In-App Purchase. It will be restored for free." Even after explicitly calling finishTransaction, the same transaction reappears in the updatedTransactions array upon the next app launch or purchase attempt. Steps to Reproduce Add a transaction observer in didFinishLaunchingWithOptions. Initiate an In-App Purchase in TestFlight. Upon success (.purchased), call SKPaymentQueue.default().finishTransaction(transaction). Attempt to buy the same non-consumable item (or any item) again. Result: The previous transaction is pushed again, and the queue never clears. What I’ve Tried Ensured finishTransaction is called on the main thread. Verified that the observer is added at app launch. Manually iterating through SKPaymentQueue.default().transactions and finishing all entries. Signed out of the Sandbox account and used a completely new test account. Deleted and reinstalled the App via TestFlight.

Hi, Some crashes downloaded from TestFlight aren't symbolicated by Xcode and I don't know why, here's an example: Although all uploaded builds contain debug symbols (Symbols directory with .symbols files) and other crashlogs in the same version are symbolicated just fine (also visible on the above SS). I have access only to the .symbols files but not to the original dSYMs and I wonder how to perform symbolication manually. I tried pointing atos and symbolicatecrash utilities to respective .symbols file, but they are unable to work with it. I'm sure it's possible as TestFlight symbolicates crashlogs using only .symbols files somehow. Could you give a hint?

I have an app clip installed via TestFlight. My AASA file is configured correctly (per 'Domain Status' in TestFlight). I want to be able to run the app clip flow (app clip card showing and app clip card launched) by invoking UIApplication.shared.open(url) from a different app, or by pressing the URL from notes app. This doesn't seem to work. The only thing I am able to do is run the flow when scanning a proper QR code after configuring Local Experience with the matching parameters. But as stated above, the flow will not work when invoking the URL from a different app. Is the proper way to fix this is to define an HTML page for that URL path that contain the element with app-clip-bundle-id attribute that will match the Local Experience configuration? Is there another way to make this flow work with TestFlight releases? what are my options?

Hello, I’d like to share an issue we recently experienced with TestFlight and ask whether this behavior is expected. Environment App version string: 1.0.0 Multiple builds uploaded via CI/CD Both external TestFlight testing and internal CI builds exist Testers had automatic updates enabled in TestFlight What happened We uploaded build 1.0.0 (2601161653) and assigned it to an external TestFlight group. Testers installed this build and were testing normally. Later, we uploaded a newer build 1.0.0 (5) and reassigned the same external testers to this build. Testers successfully updated to 1.0.0 (5) and continued testing. After some time (without any manual action from testers), testers received a system notification saying that: “The App has been updated. Version 1.0.0 (2601161653) was automatically downloaded and installed.” When opening TestFlight, the app showed 1.0.0 (5) again as available for update, meaning the device had already been rolled back to 1.0.0 (2601161653). Additional context There are many archived builds in App Store Connect due to CI/CD testing. Some CI builds share the same version string but differ only in build number. External test groups were only explicitly assigned to build 1.0.0 (5) at the time of the rollback. Build 2601161653 did not have any external test group assigned at that moment. No App Store release or metadata changes occurred during this time. Questions If a tester’s currently installed build becomes temporarily unavailable (e.g. due to eligibility, internal status changes, or TestFlight processing), does TestFlight automatically fall back to a previously approved build? Is this automatic rollback behavior an intended part of TestFlight’s build availability logic, especially when multiple builds with the same version string exist? Can frequent CI/CD uploads (without consistent external group assignment) influence which build TestFlight considers “eligible” or “latest” for testers? Summary From our observation, it appears that when the currently tested build temporarily lost eligibility, TestFlight automatically installed a previous build that was still considered available, even though a newer build existed. We’d appreciate any clarification on whether this behavior is expected or if there are best practices to avoid this situation when using CI/CD with TestFlight. Thank you.

Hi, I’m experiencing a TestFlight issue affecting multiple apps in my account. Issue summary: • Several TestFlight builds across all of my apps expired at the same time. • After uploading new replacement builds, neither I nor my testers are able to install them. • Installation fails with the message: “Could not install {App Name}. The requested app is not available or doesn’t exist.” • The build shows as processed and available in App Store Connect. • Testers are already invited and active. • No redeem code is required. I am seeing the same issue on my own device as well. What I’ve tried: • Uploading new builds (incremented version + build number). • Confirmed builds are visible and available in App Store Connect. • Removing and re-adding testers. • Logging out of the app. • Deleting the app from the device. • Restarting the device. • Reinstalling directly from TestFlight. • Restarting TestFlight. Despite this, installation consistently fails with the “requested app is not available or doesn’t exist” error. Expected behavior: • New TestFlight builds should be installable once processed and available. • Testers (and the developer) should be able to install directly from TestFlight. • Expired builds should not block installation of newly uploaded builds. Additional context: • This started immediately after multiple TestFlight builds expired across my apps. • All affected apps were previously installing and testing without issue. • Apple Developer Support has been contacted, but I wanted to check whether others are seeing the same behavior or if there is a known workaround. Has anyone else encountered TestFlight builds becoming unavailable across multiple apps at once, or an install failure after replacing expired builds

Hi there, When I build my app in Xcode using a synched AppstoreConnect Storekit file, when using subscriptions, I am sent to the correct (for me) UK store to purchase a subscription. However when using the same build as a TestFlight App I am presented with the US store.. If I try to purchase a $ subscription I get the error: Account not in this store Your account is not valid for use in the U.S. store. You must switch to the U.K. store before purchasing If I try to use the presented Change App Store button - I get Unable to Complete request Error My AppStore on my Mac is set to the UK store.. How can I get the TestFlight version to present the correct store locale? Many thanks!

Hello everyone. We have an app that has been on the App Store for several years, originally distributed for iOS and iPadOS only. Recently, we enabled Mac (Designed for iPad) and started distributing macOS-compatible builds. Current situation: The app is available and downloadable from the macOS App Store and runs correctly on Apple Silicon Macs. The same app/build appears in TestFlight on macOS, but cannot be installed. TestFlight shows the message: “This app can only be tested on an iOS device.” This suggests the app itself is Mac-compatible, but TestFlight is treating the build as iOS-only. Environment and checks performed: Mac is Apple Silicon. App Store Connect app-level availability for Mac (Designed for iPad) is enabled. The app is not Mac Catalyst; it is a UIKit iOS/iPadOS app. Distribution is done via GitLab CI. CI uploads use an App Store provisioning profile (Apple Distribution), not development or ad-hoc. iPhone and iPad TestFlight installs work as expected. Info.plist verification: UIRequiredDeviceCapabilities was originally present (armv7) and has since been: removed entirely, build number incremented, new builds uploaded to TestFlight. No other hardware capability requirements are declared. LSRequiresIPhoneOS = true remains unchanged. No other plist keys that should exclude macOS are present. CI / build considerations: The same uploaded build is accepted by App Store Connect and distributed successfully on the macOS App Store. This tells us the binary itself is valid for macOS, but TestFlight applies additional or different eligibility checks. At the moment we think that TestFlight eligibility may depend on build metadata, scheme/configuration flags, or internal App Store Connect state that differs from App Store distribution. Questions: Are there known cases where a build is valid for macOS App Store distribution but not eligible for macOS TestFlight installation? Does anyone know if TestFlight applies stricter or different platform gating than the App Store for “Mac (Designed for iPad)” apps? Are there specific build settings (e.g. SUPPORTS_MAC_DESIGNED_FOR_IPAD, TARGETED_DEVICE_FAMILY, scheme/config mismatches) that can affect TestFlight macOS eligibility independently of App Store eligibility? Is there an authoritative way in App Store Connect to inspect why a specific TestFlight build is marked as “iOS-only” for macOS? Any insight into TestFlight-specific eligibility rules for “Mac (Designed for iPad)” would be appreciated, especially given that App Store distribution for macOS is already working. I hope we're missing something very basic, and not that the app can't be tested as is for the mac, because it's useful to have our QA team test it on the mac.

I’m having an issue installing my TestFlight build on a Mac. The build (v1.0 build 1) uploads successfully and shows as “Complete” in App Store Connect. I can also open the build details page, and my Apple ID / tester access / group setup looks correct. However, on TestFlight (macOS), when I tap Install/Load, I get this error: Unable to install. The requested app isn’t available or can’t be found. Notes: The app is an iOS app (iPhone + iPad), and I enabled availability for Mac (Designed for iPad) in App Store Connect. The Mac is Apple Silicon, running macOS Tahoe 26.1. Could you help me understand why TestFlight shows this message on Mac, and what I should change in Xcode/App Store Connect to make the build compatible?

I’m hitting a persistent conflict between my Business (Managed) Apple ID and my personal Apple ID when trying to use TestFlight. My Business ID is correctly tied to App Store Connect, but the device always forces TestFlight to associate with my personal Apple ID. When I try to “Review” the Business ID in the App Store, I get the endless loop: “This Apple ID has not been used in the iTunes Store.” The review flow never completes. What I’ve already confirmed: Business/Managed Apple IDs cannot be activated for the App Store -Signing out of Media & Purchases doesn’t fix it -Tried on multiple devices - sign out - same behaviour -TestFlight still forces a personal Apple ID login even when everything else is configured correctly This looks like a reproducible conflict introduced by recent Apple updates, and it’s affecting Managed/Business Apple IDs across the board. Developer Support hasn’t provided a single actionable response despite multiple tickets which is unacceptable for a paid service. Has anyone found a reliable workaround solution for this problem ? THANK YOU in advance !!

Hi all, We can’t install our app from TestFlight. The app is visible in TestFlight for invited internal testers, but tapping Install fails immediately with: “The requested app is not available or doesn’t exist.” --Setup-- Distribution: TestFlight – Internal Testing Internal group created and testers added (invite accepted) Build processing status in App Store Connect: Complete TestFlight build status shows: Ready to Submit / Prepare for Submission Minimum iOS deployment target: iOS 15.0 Version/Build: 1.0.0 (1) What we tried Confirmed tester is signed into TestFlight with the same Apple ID email that was invited Removed/added testers to the internal group and resent invites Reinstalled TestFlight, signed out/in Verified build is assigned to the internal group Set and saved Monetization → Pricing and Availability → App Availability (All Countries/Regions) Question Has anyone resolved this issue? Is there a known TestFlight/App Store Connect stuck state that causes this error even for internal testing? Any recommended steps (new build number, group reset, availability/pricing settings, etc.)? Screenshots available (TestFlight error + App Store Connect build/group view). Thanks.

Hello, My TestFlight build (version 1.0.4, build 10) shows as "Complete" in App Store Connect but does not appear in TestFlight. here is the link: https://drive.google.com/file/d/1su6cXk35X4bx2uzLW7aXIliAKKNfDYAe/view?usp=sharing Multiple uploads were attempted, and earlier builds processed successfully. Thank you.

Keep getting an error saying the tester has 'an invalid name or email address and wasn't added'. Never had this problem until maybe 1 - 2 days ago. Please fix I am unable to publish new builds to my early access users.

Hello, I am experiencing an issue with TestFlight that I have not been able to resolve. Problem description One day, I suddenly became unable to update our app from TestFlight using my tester account. Assuming it might be a permission issue, I removed my tester access for the app and then re-invited the same Apple ID. After doing this, the situation became worse: I can no longer install the app at all via TestFlight. What I have already tried I have attempted all of the following multiple times: Removing and re-adding tester access in TestFlight Deleting and reinstalling the TestFlight app Installing the app via a new invitation link Installing the app via an invitation code None of these attempts worked. Error message Every attempt results in the same error message: Unable to Load App This invitation is not associated with the Apple Account you’re currently signed in with (me [at] example [dot] com). Sign in to TestFlight with the original Apple Account (me [at] example [dot] com) or ask the developer for a new invitation. Why this seems incorrect The error message suggests that the Apple ID signed into TestFlight does not match the invited account. However, I am using the exact same Apple ID for: TestFlight Apple ID (device iCloud account) App Store There is no account mismatch. Everything is logged in with the same Apple ID (me [at] example [dot] com). At this point, I am completely blocked and cannot proceed with testing or updates. Question Is there a known issue where removing and re-adding tester access can permanently invalidate an Apple ID for a specific TestFlight app? Is there any way to reset or clear the tester state for an Apple ID on Apple’s side? Any guidance or insight would be greatly appreciated. Thank you.

I'm using StoreKit 2 with Product.products(for:) to fetch my auto-renewable subscriptions. It works in the Xcode simulator with a local StoreKit configuration file, but returns an empty array (no error) in TestFlight. iOS 15+, using async/await API Products are configured in App Store Connect Paid Apps agreement is active Sandbox tester account set up Has anyone experienced this? What am I missing?

I'm stuck in an impossible situation with DeviceActivityReportExtension on iOS 18. THE ISSUE: Configuration that works on device (iOS 18.2): Info.plist has only NSExtensionPointIdentifier Swift code uses u/main attribute App installs and runs perfectly Extension works correctly App Store validation FAILS: "Missing NSExtensionPrincipalClass" Adding NSExtensionPrincipalClass (as validation requests): Device installation FAILS with Error 3002 Error says: "NSExtensionPrincipalClass key is not allowed for this extension point" Cannot test on device Validation would likely pass ENVIRONMENT: Xcode 16.2 iOS 18.2 Extension point: com.apple.deviceactivityui.report-extension EVIDENCE IT'S WIDESPREAD: Apple Forums (3 days ago): https://developer.apple.com/forums/thread/812380 Stack Overflow (1+ year): https://stackoverflow.com/questions/77866230/ ROOT CAUSE: iOS 18 changed this extension to use u/main pattern (no NSExtensionPrincipalClass needed). App Store validation hasn't been updated and still expects iOS 17 configuration. WHAT I'VE TRIED: ✅ All deployment targets set to iOS 18.3 ✅ Code follows Apple's WWDC 2022 guidance ✅ All entitlements correct ✅ Info.plist validated ✅ Clean builds ✅ Works perfectly on device No configuration satisfies both device runtime AND App Store validation. Has anyone successfully uploaded an app with DeviceActivityReportExtension to TestFlight on iOS 18? Any workarounds? This is blocking TestFlight deployment completely.

My app has never been associated with my personal Apple ID - this is exactly why I use a Business/Managed Apple ID for all development‑related work. However, after the most recent apple updates, TestFlight has started creating conflicts between these accounts. Current situation: The App Store is correctly linked to my personal Apple ID, as expected. TestFlight, which should be tied to our Business/Managed Apple ID for internal testing, is now incorrectly linked to my personal Apple ID. App Store Connect and our developer account remain correctly associated with the Business/Managed Apple ID. I should not be required to sign out of my personal Apple ID on the device just to use TestFlight with the Business/Managed Apple ID. This has never been required before, and signing out risks data loss if a full backup hasn’t been done. Attempting to switch accounts inside TestFlight results in an “internal error,” making it impossible to redeem TestFlight codes or continue our testing workflow. I’ve already tried deleting our app, deleting and reinstalling TestFlight and removing all personal email accounts associated with Apple Developer. TestFlight still forces the personal Apple ID. If anyone has any recommendations other than signing out of my personal account, I would really appreciate it. Thank you!

I recently submitted an app for external testing via TestFlight, but it has been stuck at the "Waiting for Review" status for several weeks. This delay is blocking our testing process and impacting our development timeline. Could you please look into this issue and provide an update on the review status? Thank you for your support.

Hi, I really need help to resolve the issue with submitting build made with 26.2 for review to release TestFlight build to external testers. I'm always getting "This build is using a beta version of Xcode and can’t be submitted". I tried everything from cleaning DerivedData to fully reinstalling Xcode and tools to 26.2. Even tried earlier Xcode release versions and after pressing Submit for review I always face the same issue. Nothing helps and I can't share my first app with volunteers to test. By Jan 6 2026, my Xcode 26.2 is up to date with App Store and in Xcode Organizer I choose App Store Connect and press Distribute.

Hello everyone, I achieved my MacOs app and distributed for "App Store Connect" and I already have setup the Product In App Purchase in the App Store connect, and I even tested the purchase flow using the local .storekit file using the "Edit Schema". And now, when I remove the edit scema's storekit file and archieved the app and used the Internal testing and installed the app using Testflight, I see that the product is not showing, an empty product array is being returned and there is no option to purchase. I don't want to sumit the full app until I test the StoreKit integration in real test