I’m having a strange TestFlight issue with one of my builds. Version 1.0.0 has two builds. Build 1 works normally in TestFlight, but Build 2 is unavailable to every tester I’ve tried. Build 2 was uploaded successfully, and App Store Connect shows it as “Testing”. I also received Apple’s email saying version 1.0.0 (2) is available to test. However, Build 2 still can’t be accessed through internal testing, external testing, or a public link. For internal testing, I assigned only Build 2 to the group, but TestFlight shows “No Builds Available”. I tried the same with an external testing group and got the same result: “No Builds Available”. The public link is enabled with no device or OS restrictions, but new testers see “This beta isn’t accepting any new testers right now.” I’ve already tried removing and re-adding testers, recreating testing groups, removing and re-adding Build 2, disabling and re-enabling the public link, resending invitations, removing the app from the device, stopping testing in TestFlight and joining again, and testing with Build 2 as the only build assigned. None of that changed the result. Build 1 still works normally for the same app. Build 2 details: Version: 1.0.0 Build: 2 Minimum iOS version: 15.0 Device family: iPhone Architecture: arm64 The test device meets the compatibility requirements. There is also an upload warning: 90737: Missing Document Configuration The same warning appears on both Build 1 and Build 2, but Build 1 is distributed normally. Has anyone seen a TestFlight build that shows as “Testing” and generates Apple’s “available to test” email, but still isn’t available to internal testers, external testers, or public-link testers? Could there be some server-side TestFlight distribution state or App Store Connect setting causing this? Thanks.

Hello Apple Developer Community & Support Staff, I am writing this out of sheer desperation. Our app has been stuck in the overall review process for nearly TWO MONTHS. Regarding our latest submission: Submission ID: aec29b9a-fbdf-41f3-b617-d593c2e29f70 Date Submitted: August 3, 2026 We completely understand that as a dating app, our submission requires strict adherence to UGC guidelines, robust user reporting/blocking mechanisms, and thorough content filtering. We have meticulously implemented all of these safety features and addressed every single issue previously raised by the review team. Recently, the status of this August 3rd submission finally changed to "In Review," which gave us hope. However, it inexplicably rolled back to "Waiting for Review" shortly after, with ZERO communication, messages, or explanations provided in the Resolution Center. We are hemorrhaging funds daily on server costs, delayed marketing campaigns, and operational expenses due to this silent, indefinite hold. If our app was escalated to a specialized team, or if there is a system glitch, we at least deserve to be informed. Could an Apple representative here please look into this specific Submission ID? We urgently need someone to manually check why this rollback happened and help us move forward. We are 100% ready to cooperate. Thank you.

We are experiencing an issue with our TestFlight build The build was successfully uploaded to App Store Connect and is available for internal testing. Our internal testers can see the build in TestFlight, but when they attempt to install it, they receive the following error: "Could not install Game. The requested app is not available or doesn't exist." This issue occurs for all internal testers. The build upload completed successfully, and the build is assigned to the internal testing group. We are unable to determine the cause of this issue. Could you please help us identify whether there is any missing configuration or any other requirement that could be preventing the app from being installed?

Hello guys I’m unable to delete the Test Information and Beta App Information sections on Apple Store Connect. I need to remove them because the app transfer process requires it. I’ve already expired all builds, removed all testers and groups, and tried every possible solution I could find online, but nothing worked. I also contacted Apple Support, but the issue hasn’t been resolved. What should I do next?

Hello, For several months, I have been unable to install any TestFlight build submitted by my Apple Developer team. All builds archive, upload, and complete processing normally. They appear as Valid in App Store Connect and are visible in TestFlight with an Install button. However, tapping Install fails immediately with: “Could not install [app name]. The requested app is not available or does not exist.” Current example: App: TopGestor Cliente Apple ID: 6799197509 Bundle ID: com.topgestor.cliente Version / build: 0.1.0 (3) Platform: iOS, arm64 Minimum iOS: 15.1 This is not limited to this app; it also affects other apps submitted by the same team. Reinstalling TestFlight, restarting the device, and submitting fresh builds did not resolve it. Could an Apple engineer please verify whether there is an account-level TestFlight distribution, build availability, or beta contract association issue on the backend? I have also opened an Apple Developer Support case.

WeatherKit consistently fails with the following error: WDSJWTAuthenticatorServiceListener.Errors Code=2 This happens on a physical device regardless of the troubleshooting steps I try. After the error occurs, the app uses a third-party fallback provider successfully. The issue appears similar to failures reported by other developers on iOS 26, even though the WeatherKit entitlement and signing configuration seem valid. I have verified the following: • The signed application binary contains the WeatherKit entitlement. • The embedded provisioning profile contains the WeatherKit entitlement. • The application identifier and team identifier match the provisioning profile. • The WeatherKit capability was disabled, saved, enabled again, and saved. • Xcode automatic signing generated a new provisioning profile after resetting the capability. • The project was cleaned and a fresh build was installed on the physical device. • Both the application and the device were restarted. • Location permission is granted and the app receives valid coordinates. • Network connectivity works correctly. • A non-Apple fallback weather provider successfully returns a forecast for the same coordinates. Despite this, every WeatherKit request still fails with WDSJWTAuthenticatorServiceListener.Errors Code=2. Has anyone identified the cause of this error on iOS 17 or 26 or found an additional signing, entitlement, App ID, or provisioning step required to resolve it? Environment: • iOS version: iOS: 26.6 (23G71) • Xcode version: 26.5 • Device: iPhone 14 Pro • WeatherKit API used: WeatherService.shared • Distribution method:TestFlight

Hello Apple Support Team, I'd like to kindly request an update regarding our latest app submission, which has remained in Waiting for Review since July 30, 2026. As of today (August 5), it has been 6 days without entering the review process. App Information App Name: Dora - AI Video Generator 2 Apple ID: 1604739131 Item for Review: App Version This submission is a major UI/UX revamp that significantly improves the overall user experience. After a long period of maintaining and iterating on the product, we redesigned many core user flows to provide a much more seamless and intuitive experience for our users. Our app continues to receive a large number of daily active users, so having this build remain in Waiting for Review is preventing them from accessing these important improvements and new experiences. The prolonged delay is having a meaningful impact on our users as well as our product rollout. We completely understand that review times can vary, but given the circumstances, we would greatly appreciate it if the review could be prioritized or expedited whenever possible. Thank you very much for your time and support. We truly appreciate the work of the App Review team and look forward to your response. Kind regards,

[Foxify] Version 1.1.1 (13) Review Hello Apple Support Team, My app's new app version and In-App Purchase appear to be stuck in the review process, and I'd like to check whether there might be an issue with the submission. App Information App Name: Foxify AI - Make Your Own Song. Apple ID: 6761515837. Items for Review: New App Version and New Consumable In-App Purchase. Timeline Submitted: July 21, 2026, at 10:57 AM. As of today (July 27), both the app version and the In-App Purchase have remained in "Waiting for Review" for 7 days. Context We submitted a new app version after addressing the issues raised during the previous review. At the same time, we submitted our first new consumable In-App Purchase, which requires the binary build to test the purchase flow, which has also been stuck for a while and has been rejected a few times due to build rejections and the item itself without a clear reason, so the Apple Review team could test the updated purchase flow together with the new IAP. Normally, both our app updates and In-App Purchases are reviewed within 1–2 days, so this delay seems unusual. Please kindly review the submission. Any guidance or assistance would be greatly appreciated. Thank you for your time and support.

Hello Apple Developer Forum, We have implemented the Declared Age Range API exactly as described in Apple's documentation. Our implementation checks isEligibleForAgeFeatures before calling requestAgeRange, as recommended. We have been testing with different users located in Texas (US) and Brazil. However, for all users, isEligibleForAgeFeatures consistently returns false, so the Declared Age Range prompt is never displayed. We would appreciate some clarification on the following: Under what conditions does isEligibleForAgeFeatures return true? When is the Declared Age Range prompt expected to be shown? Besides the user's region, are there any additional eligibility requirements, such as whether the Apple ID has a verified payment method (credit/debit card), verified identity or address, account age or a phased rollout? Since all of our test users are in supported regions (Texas and Brazil), we expected at least some users to be eligible. However, all four test accounts consistently return false. Could you please clarify how Apple determines eligibility for the Declared Age Range feature and when developers should expect the prompt to appear? Thank you for your guidance.

Our iOS app uploads successfully to App Store Connect and appears in TestFlight, but it crashes immediately on launch. App name: Axioma Pay Bundle ID: uk.co.axiomapay.app Distribution: TestFlight Framework: Expo / React Native Device tested: iPad via TestFlight The app installs, the icon appears, but tapping Open causes an immediate crash. One earlier build displayed this runtime message: Cannot read property 'ErrorBoundary' of undefined Crash logs show the app aborting on the React Native ExceptionsManagerQueue with SIGABRT / EXC_CRASH. We do not currently have a focused minimal Xcode sample project because this is an Expo/EAS React Native production build. We can provide .ips crash logs and App Store Connect/TestFlight build details. Can Apple help confirm whether this crash appears to be caused by: App Store/TestFlight processing, provisioning/signing/entitlements, an iOS runtime issue, or an app-side React Native JavaScript startup exception? Latest TestFlight build crashes immediately after launch.

Across two completely separate App IDs under the same Apple Developer Team, calling registerForRemoteNotifications() (via a standard push-notification plugin wrapping this exact API) resolves successfully — but afterward neither application(:didRegisterForRemoteNotificationsWithDeviceToken:) nor application(:didFailToRegisterForRemoteNotificationsWithError:) is ever called. No token, no error. Registration just stalls permanently. Environment Xcode 26.4.1 Distribution: TestFlight (App Store distribution profile → production APNs environment) iOS on all test devices: current release The key finding This isn't specific to one app. I reproduced the identical failure on: Our primary app's App ID, which has existed for a while and had Push Notifications enabled after initial creation. A brand-new, throwaway App ID created from scratch specifically to test this, with Push Notifications capability checked at creation time (no toggling after the fact, no history at all). Both show the exact same symptom: register() resolves, then silence — no callback of either kind, ever. Since this reproduces identically on an App ID with zero prior history, it rules out anything specific to one app's configuration or App Store Connect record, and points at something at the Team level with APNs backend authorization. What I've ruled out Entitlements/provisioning are correct and matching, verified via direct inspection of the signed binary: codesign -d --entitlements :- MyApp.app and the provisioning profile's own entitlements: security cms -D -i MyApp.app/embedded.mobileprovision | plutil -extract Entitlements xml1 -o - - Both show identical, correct values — aps-environment: production, correct application-identifier, correct team-identifier. Reproduced identically across: 2 separate App IDs (one long-standing, one brand new) 2 different physical iPhones 2 different WiFi networks 2 different accounts/user sessions within the app Already tried with no change in behavior: Enabling Push Notifications after initial App ID creation, vs. checking it at creation time on the fresh App ID Toggling the capability off/on and regenerating the provisioning profile Generating multiple fresh App Store distribution profiles Confirmed the Distribution certificate referenced is correct and valid Client code confirmed correct via instrumented logging at every step (permission check → permission request → listener attachment → register() call). Every step up to and including register() resolving completes exactly as expected. The stall is strictly after that point, entirely on the OS/APNs side. What I'm trying to determine Given this reproduces on a completely fresh App ID with no history, I believe this points at something about how APNs backend authorization is provisioned for this Developer Team as a whole, rather than any individual App ID's configuration. Has anyone seen this exact symptom — registration call succeeding but zero callback of either kind — and found a resolution that wasn't visible from anything in the Developer Portal or Xcode? Filed as Apple Developer Support case 20000117948923 — happy to share any additional diagnostics.

所请求的app不可用或者不存在

I am looking for help diagnosing a Sign in with Apple failure that occurs after Face ID and before a credential is returned. Environment iPhone 15 Pro iOS 26.2 Xcode 26.3 TestFlight distribution builds Team ID 42U……D944 Bundle IDs com.vybers.vybers-ios com.vybers.vybers Reproduction Install the app from TestFlight. Tap Sign in with Apple. Complete Face ID. Face ID succeeds but the authorization sheet reports that registration could not be completed. The app receives no ASAuthorizationAppleIDCredential and no identityToken. The same behavior occurs Across multiple builds. On multiple physical devices. With multiple Apple IDs. In both Bundle IDs belonging to the same team. In Apple's official Juice sample app using the official Sign in with Apple flow. Control experiment The same iPhone successfully signs in with Apple in a newly downloaded unrelated App Store app. The relevant device log captured immediately after the failure includes Apple server response HTTP 200 AppleIDAuthSupport setError 2M2 missing bad password SRP authentication with server failed AKRemoteViewController did complete with authorization null AKAuthenticationServerError Code=-24000 The “bad password” text is confusing but the Apple ID works in unrelated apps and the failure happens after successful Face ID. The application server is never contacted because no credential or identityToken is produced. Could this be caused by a team-scoped Sign in with Apple/AuthKit registration or synchronization problem rather than by the client implementation or server-side token verification In particular I would appreciate guidance on Checking the Sign in with Apple registration for the team. Checking whether multiple client IDs in one team can become stale or out of sync. Whether an individual Developer Program membership changes any requirement for this flow. Which diagnostic information Apple needs to investigate the AuthKit backend response. I can provide the full Team ID build details signing entitlements and a sysdiagnose through a private support case.

Im trying to add my build for review yet there is no upload option listed. does anyone have any suggestions or experience with this if so what did you do to res this proble?

Hi everyone, We've been stuck on this issue for several days and would really appreciate any guidance from anyone who has encountered this before. Issue Our app uploads successfully to App Store Connect, appears in TestFlight, and the build status is Ready for Internal Testing. However, every internal tester receives the following error when trying to install the app through TestFlight: Could not install . The requested app is not available or doesn't exist. Environment Apple Developer Program: Individual Distribution: Internal TestFlight Framework: React Native (Expo SDK) Build Service: Expo EAS Build Submission: Expo EAS Submit Platform: iOS What we've already verified The app builds successfully. The IPA is signed successfully. Build upload to App Store Connect succeeds. Build processing completes successfully. The build is assigned to an Internal Testing group. Internal testers have accepted the invitation. The bundle identifier is correct. Distribution certificate and provisioning profile are valid. We generated fresh builds and submitted them again. We recreated the App Store Connect app and submitted a new build. We also regenerated signing credentials where applicable. The issue persists across multiple builds. Additional Information During eas build, Apple successfully authenticates, registers the bundle identifier, creates the distribution certificate and provisioning profile, and the build completes without errors. eas submit also completes successfully, and the build appears in TestFlight. The failure only occurs when attempting to install the app from the TestFlight app. Error Could not install . The requested app is not available or doesn't exist. Has anyone experienced this issue recently? Is this likely a TestFlight/App Store Connect backend issue, or is there any App Store Connect configuration that we may have overlooked? And this is our active case id for the support: 102930164003 Any suggestions would be greatly appreciated. Thank you!

My TestFlight build has been in Waiting for Review since June 27, 2026 for more than a month. It was submitted for Beta App Review to enable public testing for external testers. Submission ID: f83d8d76-b239-48a8-8776-e93f4d03d5df Could someone please check whether the submission is stuck or if any additional action is required from my side? Thank you.

Hi, is anyone else having this issue? My new iOS builds finished processing successfully, but they only show “Expires in 90 days” and I can’t select them for internal or external testing. Export compliance is already completed, and I’ve also tried creating a new group, uploading another build, and refreshing App Store Connect, but nothing changed. Internal testing is still stuck on the previous build as well. Is this a current TestFlight/App Store Connect issue?

I see the status of the build as Complete in TestFlight and I have made an internal group but I can't find the button to add a new build to the group. Where is the button for that?

The new search bar in TestFlight is a welcome addition—thank you! However, apps now appear to be sorted alphabetically instead of by their latest update. This makes it much harder to find newly updated builds, especially when testing many apps (we have >100). Could you please restore sorting by most recently updated, or add an option to choose the sorting method?

Hello, I am experiencing a persistent TestFlight installation issue affecting multiple unrelated apps under the same Apple Developer account. For all affected apps: Builds upload successfully to App Store Connect Processing completes normally Builds appear in TestFlight Internal and external testing can be enabled Public links generate correctly However, when attempting to install the app via TestFlight, the installation fails with the error: “The requested app is not available or doesn’t exist.” This occurs: For internal testers For external testers Across different Apple IDs Across different devices With newly created apps After incrementing build numbers After re-uploading builds After signing out/in of TestFlight After regenerating provisioning profiles After creating entirely new app entries The issue currently affects: • TubeChat AI – Apple ID 6752591427 • Vibex – Apple ID 6756860663 • vigilAI – Apple ID 6757738356 Since multiple unrelated apps are impacted in the same way, this appears to be an account-level or App Store Connect backend issue rather than a code signing or project configuration problem. Has anyone encountered a similar situation where TestFlight distribution fails across all apps within a developer account? Any guidance would be greatly appreciated.