Hello Apple Dev Support, Our company is preparing to submit an iOS and iPadOS application. When development commenced nine months ago, the application name was available. However, during the submission process for internal and external testing via TestFlight, we discovered that the name is already in use. We are seeking a solution to secure our application name, ensuring its exclusive use for our purposes. We anticipate approximately four to five months of development before the application's release. If we submit our application for Apple review and receive approval but refrain from releasing it, would this action reserve or register the name for our exclusive use, preventing others from utilizing it? Thank you

Hello, I submitted my application for review and it's not being processed. Each time, I wait months for a response. This is incredibly frustrating because I'm already too late to announce my project. I've repeatedly requested an expedited review, but it doesn't work. Is anyone else experiencing the same issue?

Hello everyone, I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support. Timeline of Events Four months ago: I prepared an app and submitted it to TestFlight for review. Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone. Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app. Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem. Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause. Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months. Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project. Account still deleted: Despite deleting the app, my account was still deleted after 30 days. Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted. Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America. Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team. Impact of the Issue This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue. Request for Assistance I’m seeking advice on how to resolve this issue. Specifically: Has anyone else experienced a similar issue with app name similarity leading to account deletion? Are there any specific steps I can take to appeal the account deletion? Is there a direct way to contact Apple America for developer account issues? Any guidance would be greatly appreciated. Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide. Best regards.

I'm having trouble with the app review process. My app has been in "Pending Review" status for almost 30 days, when normally it would be completed within 12 hours. We have a big launch event coming up, and this delay is significantly impacting our plans. I recently deleted my old review request and resubmitted it and it's still in Waiting for review status I need help Has anyone else experienced similar delays recently? Any advice on how to speed up the process or report the issue to Apple would be appreciated.

Hi team, I’m having an issue with my iOS app related to local network communication and connecting to a Wi-Fi speaker. My app works similar to the “4Stream” application. The speaker and the mobile device must be on the same Wi-Fi network so the app can discover and connect to the speaker. What’s happening: When I run the app directly from Xcode in debug mode, everything works perfectly. The speaker gets discovered. The speaker gets connected successfully. The connection flow completes without any problem. But when I upload the same build to TestFlight, the behaviour changes completely. The app gets stuck on the “Connecting…” screen. The speaker is not discovered. But the same code is working fine on Android It never moves forward from that state. So basically: Debug Mode: Speaker is detected and connected properly TestFlight: Stuck at “Connecting…”, speaker does NOT get connected This makes me believe something related to local network access, multicast, Wi-Fi info permissions, or Bonjour discovery is not being applied correctly in the release/TestFlight environment. Below is my current Info.plist and Entitlements file, which already include Local Network Usage, Bonjour services, Location usage for SSID, multicast entitlements, wifi-info, etc. My Info.plist <key>CADisableMinimumFrameDurationOnPhone</key> <true/> <key>CFBundleDevelopmentRegion</key> <string>en</string> <key>CFBundleDisplayName</key> <string>Wanwun</string> <key>CFBundleExecutable</key> <string>$(EXECUTABLE_NAME)</string> <key>CFBundleIdentifier</key> <string>$(PRODUCT_BUNDLE_IDENTIFIER)</string> <key>CFBundleInfoDictionaryVersion</key> <string>6.0</string> <key>CFBundleName</key> <string>$(PRODUCT_NAME)</string> <key>CFBundlePackageType</key> <string>APPL</string> <key>CFBundleShortVersionString</key> <string>$(MARKETING_VERSION)</string> <key>CFBundleSignature</key> <string>????</string> <key>CFBundleVersion</key> <string>$(CURRENT_PROJECT_VERSION)</string> <key>LSRequiresIPhoneOS</key> <true/> <!-- Allow HTTP to devices on LAN --> <key>NSAppTransportSecurity</key> <dict> <key>NSAllowsArbitraryLoads</key> <true/> <key>NSExceptionDomains</key> <dict> <key>local</key> <dict> <key>NSExceptionAllowsInsecureHTTPLoads</key> <true/> <key>NSIncludesSubdomains</key> <true/> </dict> <key>localhost</key> <dict> <key>NSExceptionAllowsInsecureHTTPLoads</key> <true/> <key>NSIncludesSubdomains</key> <true/> </dict> </dict> </dict> <!-- Local Network Usage --> <key>NSLocalNetworkUsageDescription</key> <string>This app needs local network access to discover and control your sound system device over Wi-Fi.</string> <!-- Bonjour services for discovery --> <key>NSBonjourServices</key> <array> <string>_http._tcp.</string> <string>_wrtn._tcp.</string> <string>_services._dns-sd._udp.</string> </array> <!-- Location for SSID Permission --> <key>NSLocationWhenInUseUsageDescription</key> <string>This app requires location access to read the connected Wi-Fi information.</string> <!-- Camera / Photos --> <key>NSCameraUsageDescription</key> <string>This app needs camera access to capture attendance photos.</string> <key>NSPhotoLibraryAddUsageDescription</key> <string>This app saves captured photos to your gallery.</string> <key>NSPhotoLibraryUsageDescription</key> <string>This app needs access to your gallery to upload existing images.</string> <!-- Bluetooth --> <key>NSBluetoothAlwaysUsageDescription</key> <string>This app uses Bluetooth to discover nearby sound system devices.</string> <key>NSBluetoothPeripheralUsageDescription</key> <string>This app uses Bluetooth to connect with your sound system.</string> <!-- Launch screen --> <key>UILaunchStoryboardName</key> <string>LaunchScreen</string> <!-- Device Capabilities --> <key>UIRequiredDeviceCapabilities</key> <array> <string>arm64</string> </array> <!-- Orientation --> <key>UISupportedInterfaceOrientations</key> <array> <string>UIInterfaceOrientationPortrait</string> <string>UIInterfaceOrientationLandscapeLeft</string> <string>UIInterfaceOrientationLandscapeRight</string> </array> <key>UIViewControllerBasedStatusBarAppearance</key> <false/> My Entitlements What I need help with: I want to understand why the app behaves correctly in debug mode (where the speaker connects without issues), but the same functionality fails in TestFlight. Is there something additional required for: Local network discovery on TestFlight? Multicast networking? Reading the Wi-Fi SSID? Bonjour, service scanning? Release build / TestFlight network permissions? If any extra entitlement approval, configuration, or specific service type is needed for TestFlight builds, please guide me. Thank you for your help.

My iPhone VoIP app, which I'm developing, uses Apple Push Notification service (APNs). I have a question regarding the following statement found in "[Overview of app transfer > Apps using push notifications]" Overview of app transfer You must manually reestablish push notification services if transferring an app that uses the Apple Push Notifications service (APNs). The recipient must create a new client SSL certificate using their developer account, as associated client SSL certificates, TLS certificates, and authentication tokens aren’t transferred. Question Let's say the recipient of the app transfer creates a "new SSL certificates, TLS certificates, and authentication tokens." Afterward, we need to verify that the Apple Push Notification service (APNs) works correctly when combining the transferred app with this "new SSL certificates, TLS certificates, and authentication tokens." However, until the recipient finishes verifying that it works correctly, the transferor want to keep the app available for download as before and be able to use the Apple Push Notification service. Is this possible? More specifically, can the recipient test the app to be transferred on TestFlight "before the transfer is completed"? I want to combine it with the "new SSL certificates, TLS certificates, and authentication tokens." and test it on TestFlight. Reading "[Initiate an app transfer]," it mentions the existence of a "Pending App Transfer" status. During this "Pending App Transfer" status, can the recipient test the app on TestFlight? Initiate an app transfer After you initiate the transfer, the app stays in its previous status, with the Pending App Transfer status added, until the recipient accepts it or the transfer expires after 60 days. Also, if there are any documents describing these procedures, I would appreciate it if you could share them. Thank you very much.

Hi DF I'm working on a watchOS app with an iOS companion app and have been updating the minimum deployments for both. After making the updates, when I upload the apps to TestFlight or App Store, the compatibility field for the watchOS has been removed. Instead of saying: Compatibility: Requires iOS 15.6 or later... Requries watchOS 10.6 or later... It says: Requires macOS... Requires iOS 15.6 or later... It is not a macOS app, so I don't know why that is displayed. How do I remove macOS and get it to display watchOS min requirement?

We're having issues getting Sign in with Google to function on TestFlight (not experiencing these issues on iOS Browser) with user unable to be authorised and proceed to logged in screens of our app. Below are the three sign-in methods tested and the exact results for each. Button 1: Default Standard Google Sign-In button (Google JavaScript SDK) embedded in the frontend. Uses the normal OAuth browser redirect flow. Auth URL: https://accounts.google.com/o/oauth2/v2/auth?... Sometimes disallowed_useragent error. Other times a 400 invalid_request error. In most cases the callback is never triggered inside the wrapper. Appears that the wrapper does not retain cookies/session data from the external Google window. Button 2: Custom Custom button calling Google OAuth through our own redirect handler. Explicitly set a custom user-agent to bypass disallowed user agent logic. Later removed user-agent override entirely for testing. Added multiple ATS (App Transport Security) exceptions for Google domains. Added custom URL scheme to Info.plist for OAuth redirect. Changing the user-agent had no effect. ATS exceptions + scheme support verified and working. Redirect still fails to propagate tokens back to the WebView. In tests a few weeks ago we got to Google’s login page, but it never returned to the app with a valid code. Now we are consistently getting disallowed_useragent error. Button 3: Default Same as Button 1 however tested outside of Vue.js with just plain JavaScript. Added new Google domain exceptions and updated redirect URIs. Behaviour matches Button 1 Google account selection sometimes worked, however now consitently disallowed_useragent error Additional Technical Attempts User-Agent Modifications Set UA to standard desktop Chrome → no effect. Removed UA override → no effect. ATS / Domain / Scheme Configuration Added: accounts.google.com .googleusercontent.com *.googleapis.com

Issue Summary: iOS 26 UI components are not visible in the Expo app when installed via TestFlight. All components render correctly in local builds or when running with expo run:ios. Details: The app is built using Expo managed workflow. iOS 26-specific UI components do not appear in TestFlight builds. The same components display correctly in local builds and simulators. Test device: iPhone running iOS 26.1. There are no crashes or runtime errors; only the components are missing. This issue occurs only in TestFlight/release builds. Expected Behavior: All iOS 26 UI components should render in TestFlight builds the same way they do in local builds. Actual Behavior: Components fail to render or are completely missing. Device Information: Device: iPhone iOS Version: 26.1 Distribution: TestFlight Local Build: Working correctly Additional Notes: This may be related to Expo release build optimization or iOS 26 SDK compatibility.

Hi everyone, A new TestFlight build was not automatically updating so we deleted the old version and only have 1 new version available with a new name. This new build didn't show up either, so I stopped testing on the old version and deleted the app. I also deleted the internal testgroup and created a new one (for the new app). Despite all these actions I am not receiving a new invite email and therefor I am unable to download and test the new app. Anyone suggestions or a solution?!

Hello, My app "MyCourses" (bundle id: com.ahmedbaqer.mycourses) was rejected under Guideline 2.1 because "No action followed when we tapped the button to subscribe to a course" on iPadOS 26.1. When I run the same code (version 1.0.0 (11)) from Xcode on a real device using a StoreKit configuration file (In App Purchase.storekit), the purchase flow works correctly: When I tap the "Subscribe via Apple" button, the App Store purchase sheet appears. The purchase completes successfully and unlocks the course. I use the in_app_purchase Flutter plugin and queryProductDetails to load products. However, when I install the build via TestFlight (and in App Review), tapping the same "Subscribe via Apple" button does nothing – which matches the behavior described by App Review. From my logs it looks like queryProductDetails is returning an empty productDetails list in that environment. For In‑App Purchases: I created 7 non‑consumable products in App Store Connect. Their Product IDs exactly match the IDs in my In App Purchase.storekit file (used only for local Xcode testing). All IAPs are now in "Waiting for Review" status and are linked to the iOS app version 1.0.0 (11) in the “In‑App Purchases and Subscriptions” section. At the time of the original review, some IAPs were in "Developer Action Needed / Rejected" state, so I suspect queryProductDetails may have returned no products and the reviewer saw no action after tapping the button. My questions: When IAP products are in "Waiting for Review" and linked to the app version, should queryProductDetails return them during App Review / TestFlight, or do they need to be fully approved first? Is there any additional configuration required so that the subscribe button reliably shows the App Store purchase sheet for reviewers (for example, any specific StoreKit / sandbox settings)? Are there recommended best practices to show a clearer error state when queryProductDetails returns no products, so that App Review understands this is a configuration / IAP-status issue rather than a UI bug? Any guidance from Apple engineers or other developers who faced a similar situation would be greatly appreciated. Thanks in advance.

During testing, we encountered an issue where when entering the game and starting audio playback, if I force-kill the app directly (by swiping up the app in the app switcher, rather than switching to the background first before killing it), a system crash prompt dialog appears after the app is killed. We conducted numerous tests to troubleshoot the problem and found that this issue only occurs with our own TestFlight account. When we uploaded our app to another TestFlight account for testing, we were unable to reproduce this problem.

Trying to test IAP in sandbox. I created the test group and tester accounts. Accepted the invite downloaded the app. Signed into to sandbox in settings with the tester account. In app the purchases are failing and throwing my catch error message product couldn't be found. I decided to test it from settings/ sandbox/ manage/ initiate purchase/ but I've been getting "can't complete transaction. Something went wrong, ant this transaction couldn't be completed. Try again later" since last week. I reached out to dev support over the phone then email and they couldn't or wouldn't provide assistance. I asked my senior at work she took a look at it and confirmed I created the IAP correctly and that my sandbox account could make test purchases in apps she make but couldn't get mine to work. The storekit test work fine in xcode I just don't know what to do now.

Hello! I'm encountering a weird issue on TestFlight/AppStoreConnect. I've builds that are in the "Processing" state since the 19th (that's 5 days ago from the date of this post). I've tried to generate new builds to see if it was just a fluke during those days, but new builds generated today also get stuck at processing. It's starting to become an issue because everybody on our team that's not a developer can't test the latest changes... Is there any way that I can get them unstuck? Thanks!

I am encountering an issue where I am unable to install the app from TestFlight. The installation fails or does not proceed as expected. Please advise on how this can be resolved. I have tried restarting the device and reinstalling TestFlight and reinvite the users but the problem persists.

I am experiencing a critical issue with my TestFlight builds and the App Store Connect submission process. I need urgent assistance as all my testing builds are currently expired. To fix the expiration, I increased the build number to Build 5 (Version 1.0.3) and uploaded it. I then tried to Submit for Review. The submission process failed, and I received an error message Has anyone experienced a widespread issue like this recently? What steps can I take to troubleshoot the submission error, and why would all my builds expire simultaneously, just days after a new upload? Thank you for your help!

In App Store Connect, a Build Uploads section recently appeared above versions in the iOS Builds page in the TestFlight tab. It’s always expanded, which pushes the Version sections halfway down the page—those are the ones I actually need to manage my builds (compliance, testing groups, etc.). Is there a way to either: Hide the Build Uploads section entirely, or Make it stay collapsed Right now, collapsing it doesn’t stick—it re-expands every time the page reloads. It wouldn’t be so bad if the list weren’t so long, but even expired builds still display, so I can't even expire a bunch of builds to minimize it.

I'm getting an error after clicking on a TestFlight Beta version invite from email. The error says The Apple Account you're currently signed in with, ****@outlook.com, doesn't match the one associated to this invitation. The invitation was sent to the email that I use to sign into my Apple account (it is my apple id) and I am signed into my iphone with that account. What can I do to get the invite to match up and go through with TestFlight?

I have a MacCatalyst app that is published on the Mac AppStore. All seems fine and dandy on the released version. However, when I try to test a build on my Intel based Macbook using the TestFlight app it says it's not compatible. I've looked at the build on AppStore connect and I can see that it's a universal build with x86_64, arm64 architectures. I'm at a loss as to why Test Flight reports it as incompatible yet the Mac App Store says it is compatible.

I’m developing an app that uses Family Controls to block other apps. I’ve already received approval from Apple for the entitlement, and everything works perfectly when I run the app from Xcode on a physical device. However, when I upload the same build to TestFlight, the app installs and runs, but the Family Controls functionality doesn’t work — it seems like the entitlement isn’t being applied in the TestFlight version. So I’d like to ask: 👉 Do Family Controls entitlements work automatically on TestFlight builds, or is there any additional step required to enable them?