App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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App Review Delay – Healthcare App with Medical Device Integration
Hi all, I submitted a healthcare-related iOS app on June 19 that integrates with a health monitoring device. It had a few prior rejections due to compliance concerns, which we addressed. Apple Developer Support confirmed the review is still in progress and that it requires additional time. I'm wondering if others have experienced similarly extended review timelines for healthcare or medical device-integrated apps, and how long it took for resolution. Would appreciate any advice or shared experiences on this. Thanks!
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Signing Issues with VisionOS app
I am having an issue with signing and provisioning a Vision OS app. I have an iOS app and a VisionOS app. Everything works fine on the iOS but having issues with the VisionOS. First, I am having issues with xcodebuild -exportArchive. When I run it on an archive of my VisionOS app I get ** EXPORT FAILED ** error: exportArchive No Accounts error: exportArchive No profiles for 'X' were found Where X is my bundle ID. Meanwhile the iOS app succeeds. This is on a CI machine but I confirmed the distribution provision profile for the vision OS app is installed on the machine. Even if I change the value of the -exportOptionsPlist to the one I used for the iOS project I get this error. Is the issue in the archive itself? The archives are generated from building in Unity and archiving the xcodeproject with xcodebuild archive Second, as a workaround I archived a debug ipa on my machine and uploaded this ipa to my CI machine which has the credentials to sign for distribution. I use this script as an example as how to resign the IPA: https://gist.github.com/lodalo/754a35b48d382ae99b25 I remove the CodeSignatures and codesign both .app and UnityFramework.framework. Using this resigned IPA I get this error when I try to upload to app store connect (via Transporter app and altool) errors: Validation failed (409) Missing or invalid signature. The bundle 'X' at bundle path 'Payload/Y.app' is not signed using an Apple submission certificate. To verify the signing I used codesign -dvvv --entitlements - On both the iOS and VisionOS app and they have the same values under all the Authority fields. Different profiles, of course. So the certificate I used is eligible to upload the iOS app successfully but doesn't work on the VisionOS ipa? Any help on solving any of these issues would be great so I can upload the vision OS app. Thank you!
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I’m encountering a server-side error when trying to configure the distribution method for a Custom App in App Store Connect.
I selected “Private — Distribute via Apple Business Manager or School Manager” I entered the organization info: • Organization Name: RIGELSOFT CO., LTD. • Organization ID: 69xxxxxx After clicking “Submit”, I received the following error: “An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/.” I’ve verified that all the organization details match exactly with Apple Business Manager. Tried clearing cache, switching browsers, and reloading, but the issue persists. Has anyone else encountered this issue? Could an Apple staff member help investigate on the backend? Thank you in advance!
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App Icon - Requirements
I've been able to submit my app without issue so far until today, but it looks like app icon requirements either changed or being enforced differently? Validation failed Missing required icon file. The bundle does not contain an app icon for iPhone / iPod Touch of exactly '120x120' pixels, in .png format for iOS versions >= 10.0. To support older versions of iOS, the icon may be required in the bundle outside of an asset catalog. Make sure the Info.plist file includes appropriate entries referencing the file. See https://developer.apple.com/documentation/bundleresources/information_property_list/user_interface. (ID: 954a36b1-b212-4d7f-8a12-db2d6abe83e2) Validation failed Missing required icon file. The bundle does not contain an app icon for iPad of exactly '152x152' pixels, in .png format for iOS versions >= 10.0. To support older operating systems, the icon may be required in the bundle outside of an asset catalog. Make sure the Info.plist file includes appropriate entries referencing the file. See https://developer.apple.com/documentation/bundleresources/information_property_list/user_interface. (ID: 7ded4fb3-a0f0-4542-9373-a3dcf9ace3ef) Validation failed Missing app icon. Include a large app icon as a 1024 by 1024 pixel PNG for the 'Any Appearance' image well in the asset catalog of apps built for iOS or iPadOS. Without this icon, apps can't be submitted for review. For details, visit: https://developer.apple.com/documentation/xcode/configuring-your-app-icon. (ID: 43a6785a-3917-4ac9-90b1-dc85d5b2fdd8) Contents.json I already have a 1024x1024 PNG for 'Any Apperance' so not sure what that one is about. The others I cannot find slots for, to provide a generic icon even though they wont be used since my app is only for iOS18+ I attempted adding a new icon set "App Icon" with the 120x120 PNG but that did not seem to work so I removed it. Any suggestions? *note I am also using the .Icon file created by Icon Composer (v3)
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Payment Marked as "Paid" But Not Received After 3 Business Days
Dear Apple Support, I am writing to report a payment issue with my App Store Connect developer account. The latest payment is marked as "Paid" in the Payments and Financial Reports section, but as of today, more than 3 business days have passed and the funds have not yet arrived in my bank account. I have double-checked that my banking information is accurate and up to date. I would appreciate it if you could investigate this issue and provide further clarification on the current status of the payment. Thank you in advance for your support.
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Subscriptions Missing from App After Approval – "Updates Pending Review" Blocked State
Hey everyone, I'm dealing with a really frustrating issue with auto-renewable subscriptions in my app and hoping someone can help or at least tell me what's going on. Here's what happened: When I first submitted my app I had already set up the monthly and yearly subscriptions in App Store Connect After a few rejections the app finally got approved, but when it went live I noticed the subscriptions were completely gone. Users could only see the lifetime purchase. I never removed anything or changed any major configurations, so I have no idea why they just disappeared I tried removing the app from sale and then also temporarily removed the subscriptions. After re-enabling them they now show as "Approved" when I look at them individually But in the Subscription Group it still says "Updates Pending Review" and I can't do anything - can't edit anything, can't resubmit I thought about submitting a new build hoping I could reselect the subscriptions, but they still don't show up as selectable in the in-app purchase section At this point I'm completely stuck. I've put a warning message in the app to let users know, but this is seriously hurting my business since subscriptions are basically my main revenue. Has anyone else run into this? Is there any official way to fix or reset a subscription group that's stuck like this? Thanks for any help!
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Replicating figures from App Store Connect using Analytics Reports via App Store Connect API
We have recently ingested data using the App Store Connect API for: App Store Discovery and Engagement App Store Downloads I'm unable to match figures from fairly basic reports and I can't understand where I'm going wrong. For example: Running figures from App Store Connect > Analytics > Metrics > Product Page Views, with no filters, for a given date (e.g. 1 July 2025) - I get a completely different figure (smaller, almost half the volume) than when I try to use the data from the App Store Discover and Engagement report for the same date. For reference, I am looking at the sum of counts when event = Page view and page type = Product page. It's a similar thing for First-Time Downloads. Am I missing something obvious?
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ITMS-90755: Invalid Binary
Hi, Recently our App is facing a generic error with no error details. This error is happening once Build has been successfully uploaded to AppStore Connect through Xcode Organiser. Steps followed while uploading the build: Archive the Build through Xcode Once Archive is successful, Distributing the App through Xcode Organiser using AppStore Connect distribution method. Build Uploaded successfully to AppStore Connect After 5 min we are receiving a email with below message Hello, We noticed one or more issues with a recent delivery for the following app: AppName App Apple ID 2121111 Version 3.6.9 Build 75 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90755: Invalid Binary - The following binaries in your app contains prohibited instructions: AppName.app/AppName. Remove the instructions from the binaries, rebuild and resubmit. Apple Developer Relations Solutions tried till now Updating Xcode to latest version of 16.4 Recreating new Distribution certificates and Provisioning Profiles Clearing DerivedData and cleaning Build Folder This issue seems to be occurring recently only since launch of Xcode 16.4 Other Device info Macbook Pro macOS: Sequoia 15.5 Xcode: 16.4
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Unable to Complete Developer Program Purchase – "Card Could Not Be Approved" Error
Hello, I recently created a new Apple Developer account and I'm trying to purchase the Developer Program, but I'm running into a payment issue. Every time I attempt to make the payment, I receive the following error: "The payment you want to make with your card could not be approved." Here is what I have tried: I used multiple cards (Visa and MasterCard) from different Turkish banks. All cards are active, have sufficient balance, and are open to international payments. I confirmed with my banks that there are no issues on their side. Despite all of this, the payment still fails. Additionally, I noticed that my Developer account shows a "Pending" status in the dashboard. There is no further explanation about this status, and I am unsure whether any additional verification is required. I also contacted Apple Support via email, but I haven’t received a response yet. I would like to ask a few additional questions for clarification: After successfully purchasing the Developer Program, how long does it take for the account to become fully active? Once the account is activated, how long does app review and publishing usually take? Is this kind of delay and unclear messaging common with Apple? Or am I experiencing an exceptional case? Any insight or similar experience would be greatly appreciated. Thanks in advance for your support! Best regards, Harun Altaş Turkey
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500 server error when trying to add IAP price change
I'm trying to create a price change for one of my in app purchases, but every time I try to save it the website keeps saying an error has occurred. If I check my browser's console I see the below error output: { "errors": [{ "status": "500", "code": "UNEXPECTED_ERROR", "title": "An unexpected error occurred.", "detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/." }] } Please fix this ASAP.
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Apps still not review after 5 days
We submitted our apps on June 26th 2025, in order to make them available to our customers. To date, we have heard nothing from the AppStore Connect team. The availability of these apps on the store is vital to the operation of our company, since our customers are eagerly awaiting their use, which is a drag on our sales. It's frustrating not to have a faster service, especially as we pay an annual fee, without having more information on potential slowdowns such as during the Christmas period. Any help or visibility would be appreciated Wishing you a good day and good luck to my fellow developers if you're in the same situation. Best regards,
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Need Help Freeing Apple ID From Old Developer Membership
Hi, My Apple ID is currently the Account Holder for an old developer membership that’s tied to a company which has since closed down. I would like to reuse this Apple ID to enroll a new company in the Apple Developer Program. However, when I try to enroll, I receive an error saying: “Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership.” How can I disassociate my Apple ID from the old membership so I can start a new one? Thanks in advance!
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Is a Read-Only GET Request Without User Data Considered ‘No Data Collection’?
Hi everyone, My iOS app performs only a GET request to an external server to receive a JSON with configuration data (e.g., app settings). It does not send any personal data — it's a read-only request used only to adjust app behavior. Since the app only performs a GET request to the server and does not send any data from the user, no data is collected or stored. In App Store Connect > App Privacy, is it correct to select: "No, we do not collect data from this app"? Just want to confirm this is acceptable before submitting. Thanks!
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Unable to find option to agree to new Apple Developer Program License Agreement
Hi everyone, I'm currently facing an issue with the Apple Developer Program. I received a notification stating: "The Apple Developer Program License Agreement has been updated and needs to be reviewed. In order to update your existing apps and submit new apps, the Account Holder must review and accept the updated agreement by signing in to their account." However, when I sign in to developer.apple.com/account, or https://appstoreconnect.apple.com/business I don’t see any prompt or option to agree to the updated agreement. I’ve tried multiple browsers, cleared cache, and ensured I’m logged in as the Account Holder, but still no luck. I want to update my app, but I'm not able to because of this issue. Has anyone else encountered this issue? Is there a direct link or a specific section in the dashboard where this agreement usually appears? Any help would be greatly appreciated. Thank you!
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Xcode can't upload visionOS app CFBundleIcons.CFBundlePrimaryIcon Validation Failed
I'm developing a visionOS app and was able to upload new builds without any problems to the App Store. A couple pf days ago I wanted to ship another update, but now I can't submit it to the App Store anymore, because the validation failed, something related to the App Icon seems to be the issue, the logs mention CFBundleIcons.CFBundlePrimaryIcon. I have setup the App Icons here: The validation error I first got was this, mentioning a plist entry (that has not been necessary in the past) is missing. I've then added that plist entry, as described in the reference doc for CFBundleIcons.CFBundlePrimaryIcon. My info.plist now includes this, following the mentioned docs: However, now I get a type missmatch error when validating — however the types are as described in the docs: What am I missing? Why even is this plist entry required now? Or is this a Bug? Help please
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My app rating stucked
Hi, One of my application doesn't get rating updates on AppStore. On https://appstoreconnect.apple.com/ Ratings and Reviews page I see that app got 19 Ratings with average 3.8 out of 5. But on AppStore it just have 5 ratings with average 3.4 out of 5. See attached screenshots: AppStore: AppStore Connect: . Please help me to figure out with this issue and hope we can fix rating on AppStore page accordingly to AppStore Connect. Thanks, Alex
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Failing to create leaderboard via the API
I'm getting the following error when attempting to create a leaderboard via the documented POST url. Here is the full error response: { "errors" : [ { "id" : "xxxxxx", "status" : "400", "code" : "ENTITY_INVALID", "title" : "The request entity is not valid json", "detail" : "The request entity data could not be processed. Please ensure you are sending valid json.", "meta" : { "position" : { "row" : 1, "column" : 1 } } } ] } Except what I'm sending IS valid JSON, emitted directly from JsonUtility and verified via JSONLint: {"data":{"type":"gameCenterLeaderboards","attributes":{"defaultFormatter":"INTEGER","referenceName":"TEST_AUTO","vendorIdentifier":"TEST_AUTO","submissionType":"MOST_RECENT_SCORE","sortScoreType":"DESC","scoreRangeStart":"0","scoreRangeEnd":"20000","recurrenceStartDate":"2025-06-25T13:00:00Z","recurrenceDuration":"PT30M","recurrenceRule":"FREQ=HOURLY;INTERVAL=1"},"relationships":{"gameCenterDetail":{"data":{"type":"gameCenterDetails","id":"xxxxxx"}}}}} This follows EXACTLY the pattern in the App Store Connect documentation. I've even tried sending the example JSON they give (swapping out the id and fixing the quotation marks) and the server rejects THAT as not being valid JSON. What am I doing wrong? Thanks!
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