Hi, Newbie here: I had been signing up for the Apple Developer program on behalf of my LLC when I got locked out by the system due to exceeding the number of attempts for the verification code sent to my business email. The business email was purchased from a domain registrar, and any incoming emails would take more than 10 minutes to arrive, i.e., Apple's time limit for email verification codes. I later found it all had to do with DNS records. I submitted an email to Apple Support since callback options are not available after a lockout, and I've received no response so far. Hence, I'm posting here. Any help would be greatly appreciated. Thanks!

If a user triggers account revoke on their Apple ID—but does not perform an in-app account deletion—will Apple send a server-to-server notification to inform us of this revoke event? Additionally, in this scenario, if the user later wants to restore access to their existing game account data (for example, by re-binding Sign in with Apple or switching to another login method), are developers expected to restore all previously linked game data, or should the revoke event be treated as a permanent loss of authorization?

I truly believe Apple doesn't care about false positives when terminating developer accounts. They keep the doors closed and appeal is futile. Background I'm an independent mobile game developer for 5+ years. I share my games on social media and get organic users, so everything is transparent. My latest game is a relaxing ball game. It has tap mechanics and players should tap when a ball hits to a xylophone-like bars. In addition, game had level editor feature that players can create their levels, publish and create their videos and share on social media (like geometry dash) A publisher approached me and proposed me to publish my game on their account. I said ok, because I don't have any budget and operational resource. A few months after, Apple terminated publisher's account without telling any specific reason. They said fraud. After 15 days, I got account termination message: Evidence of Dishonest or Fraudulent Activity Your account is associated with terminated developer accounts and/or accounts engaged in fraudulent activities. These associations may include, but are not limited to, shared account information, submissions with similar or identical App Store metadata, app binaries with shared code, resources, or assets, or the transfer of apps engaged in fraudulent activities between accounts. I had a legal agreement with publisher. I said I can provide any documents but the appeal didn't have any effect. I have spent years on making games and finally made one to grow. Then, this happened. What exactly is this fraudulent activity? You will not, directly or indirectly, commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third-party application, choosing a name for Your Application that is substantially similar to the name of a third-party application in order to create consumer confusion, or squatting on application names to prevent legitimate third-party use). Further, You will not engage, or encourage others to engage, in any unlawful, unfair, misleading, fraudulent, improper, or dishonest acts or business practices relating to Your Covered Products or Corresponding Products (e.g., engaging in bait-and-switch pricing, consumer misrepresentation, deceptive business practices, or unfair competition against other developers); I haven't used remote config to deceive the reviewer I haven't bought reviews or incentivized players for reviews I used a unique name, so no trademark infringement or whatsoever I have clearly indicated all the prices and never deceived players I never had any deceiving ads whatsoever to trick users So what's the actual reason? Existing Earnings Let's discuss what happens to existing earnings (ie proceeds) Do they pay developer? No. Do they refund customers? No. If Apple thinks it's a "fraud" money, do they have a right to seize the funds? If Apple things it's not a fraud, then why do they ban my/publisher accounts?

Hello, We’re currently unable to release new app updates because a new agreement needs to be accepted in App Store Connect. However, the account owner doesn’t have the option to accept it. In the Business page (https://appstoreconnect.apple.com/business), we can see that a new agreement is available, but there’s no link or button to accept it. When the owner opens the agreement itself, there’s also no button or link to accept it inside. Screenshots are attached. Additionally, back in September we updated our bank account information, but the status of the new bank account under the Bank Accounts section on the Business page is still “In Review.” Could this be related to the inability to accept the new agreement? How long does the review process for bank account changes usually take? Thank you in advance for your help!

When I try to submit a new app version, I get this message: "The Apple Developer Program License Agreement has been updated and needs to be reviewed. In order to update your existing apps and submit new apps, the Account Holder must review and accept the updated agreement by signing in to their account on the Apple Developer website." But I have signed the latest agreement and cannot find anything else to sign. On the main page (https://developer.apple.com/account) there is no longer a notification about an agreement to sign.

Hi, A lot of e-mail providers supports OAuth2 authentication. However, Mail.app on macOS and iOS do not support configuring a mail account that would use OAuth2 authentication, unless it's on its hardcoded list of account providers. Is there any framework that allows setting up a custom account for my institution, so that we could begin to offer OAuth2 authentication for mail and calendar?

Hello, I am inviting the users to access our Apple Developer Program as the owner of an account. However when the invited users try to sign-up, they get error as : "Your primary email address cannot end in @domain.com. Choose a different email address" How to resolve this ?

We are using Apple's PSSO to federate device login to out own IdP. We have developed our own extension app and deployed it using MDM. Things works fine but there are 2 issues that we are trying to get to the root cause - On some devices after restarting we see an error message on the logic screen saying "The registration for this device is invalid and must be repaired" And other error message is "SmartCard configuration is invalid for this account" For the 1st we have figured out that this happens when the registration doesn't happen fully and the key is not tied to the user so when the disk needs to be decrypted at the FileVault screen the issue is raised. For the "SmartCard configuration is invalid for this account" issue also one aspect is invalid registration but there has been other instances as well where the devices were registered completely but then also the the above error was raised. We verified the registration being completed by checking if the SmartCard is visible in the System Report containing the key. Has anyone seen the above issues and any possible resolution around it?

I am trying to have an Apple developer account, but when I submit the payment it says that the bank didn’t authorise my transaction, which is not true because I already spoke to the bank and they say they didn’t get a notification of any transaction and they didn’t block anything. I believe the error is on Apple's side and I would be very happy to have any support, especially since I can’t reach to Apple via call and I can’t find their email. Thank you

We are a sub-office (chapter) of an organization, but we operate independently under a government gazette notification. We have obtained our own D-U-N-S Number in our chapter’s name. However, when we try to enroll in the Apple Developer Program, Apple is not accepting our D-U-N-S Number. The response we received was that we need to use the account of our head office. The issue is that we are effectively a head office ourselves, operating independently with government recognition, and other platforms have already accepted our D-U-N-S Number without issue. Has anyone faced a similar situation? How can we resolve this with Apple so our chapter can have its own developer account?

Hi everyone, I’m working on adapting our app to iOS 26’s new passkey feature, specifically Automatic Passkey Upgrades. https://developer.apple.com/videos/play/wwdc2025/279/ Our app already supports passkey registration and authentication, which have been running reliably in production. We’d like to extend passkey coverage to more users. According to the WWDC session, adding the parameter requestStyle: .conditional to createCredentialRegistrationRequest should allow the system to seamlessly upgrade an account with a passkey. However, in my testing, I consistently receive the following error: Error | Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1001 "(null)" Test environment: Xcode 26.0 beta 4 (17A5285i) iPhone 11 running iOS 26.0 (23A5297n) Questions: Is the Automatic Passkey Upgrades feature currently available in iOS 26? I understand that the system may perform internal checks and not all upgrade attempts will succeed. However, during development, is there a way to obtain more diagnostic information? At the moment, it’s unclear whether the failure is due to internal validation or an issue with my code or environment. Thanks.

I'm from Bangladesh . I am a flutter developer . for my app i need to create bundle id . but there is no option for verify my account with Bangladeshi address

I'm trying to use the new (in tvOS 26) video streaming service automatic login API from the VideoSubscriberAccount framework: https://developer.apple.com/documentation/videosubscriberaccount/vsuseraccountmanager/autosignintoken-swift.property It seems that this API requires an entitlement. This document suggests that the com.apple.smoot.subscriptionservice entitlement is required. https://developer.apple.com/documentation/videosubscriberaccount/signing-people-in-to-media-apps-automatically However, it seems more likely that com.apple.developer.video-subscriber-single-sign-on is the correct entitlement. https://developer.apple.com/documentation/bundleresources/entitlements/com.apple.developer.video-subscriber-single-sign-on Which is the correct entitlement and how do I obtain it? I don't want to fully comply with the video partner program. https://developer.apple.com/programs/video-partner/ I just want to use this one new automatic login feature.

Hello, Im having an issue seeing my application appear in in testflight. as soon as i run the command eas submit - p ios --latest it completes and says Your binary has been successfully uploaded to App Store Connect! It is now being processed by Apple - you will receive an email when the processing finishes. It usually takes about 5-10 minutes depending on how busy Apple servers are. When it's done, you can see your build here: the app sometimes flashes on the screen in testflight then is gone forever This is an expo react native application.... I was able to submit builds but all of a sudden this started occuring.

I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any. I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users. I really hope this post can help provide some direction and at most a resolution

So basically Apple suspended my developer account for no reason, I just had a lot of purchases from my game, then Apple sent me an email saying they are investigating my account, and finally they suspended my account, I don't know why, so can anyone help me?

I’ve submitted several requests over the past days to get help updating the corporation information on my existing, paid Apple Developer account. So far, all I’ve received are automated emails saying “Thanks for contacting Apple Support”—each with a new case ID, but no actual progress. I even tried requesting a phone call multiple times, but that too just resulted in the same meaningless email with yet another case number. Not a single person has contacted me, and the issue remains completely unresolved. This is deeply frustrating and unacceptable, especially when the matter is time-sensitive. It feels like all support channels are shut off. I'm honestly shocked at how unresponsive and ineffective Apple Developer Support has become. I need urgent, human help. How do I escalate this beyond automated replies? Would appreciate if someone from Apple or the community can point me in the right direction. Case ID: 102660240710 Case ID: 102659341033 Case ID: 102660088312 case ID: 102653904957 case ID: 102655915128

Hi, I’m a doctor who has developed an app to address the common questions I’ve encountered from patients. I operate under a sole proprietorship registered in India. Apple is preventing me from publishing my medical app through an individual account and has not responded to my request to switch to an organization account. It’s been over a week, and I’ve invested significant effort into this project, which is now causing a great deal of anxiety. Can anyone advise me on what steps I should take next?

I am writing to request an upgrade of my account from a personal account to an organization account. I attempted to reach out a few days ago but have not received any feedback over the past 4-5 days. This matter is quite urgent as my project, which is related to finance, needs to be launched soon. I am concerned that the app might reject it since it is currently linked to a personal account rather than an organization account. I would greatly appreciate your prompt assistance in resolving this issue. Thank you for your attention to this matter.

hi I logged in with the ADM user on the platform, and I'm trying to add a new user with a DEV profile. When I go through the step of verifying the connection code, an error simply appears: "It is not possible to create your account at this time." I've already changed my browser, I've already changed my phone, but the same error persists.