This api is experiencing 503 errors again. Please fix it as soon as possible.

I uploaded a build to testflight and released it to Internal testers, however when the testers tried downloading the app a alert dialog shows the following: Could not install [App] The requested app is not available or doesn't exist. Also tried to submit it via external testers but getting another error.

I added my first subscription to my app using StoreKit's SubscriptionStoreView. Everything worked as expected in the debug environment and also in TestFlight. So I submitted my app and subscriptions to App Store Connect, got everything Approved and released. After updating my app through App Store and checking the Subscription View, it just says "Subscription Unavailable. The subscription is unavailable in the current storefront." I waited around 3 days and still getting the same message. Now the very strange behavior starts. I went to App Store Connect, I made and edit to the subscription description, saved, removed the edit, saved, and submitted to review. 15 minutes later the subscriptions appear in my app and everything works as expected. After getting the edit approved, the Subscription View in my app again only showed the message "Subscription Unavailable. The subscription is unavailable in the current storefront." No user is able to see the subscriptions anymore, even though it worked as expected before the edit was approved. So I did the same as before. Again, make an edit to the subscription description, save, remove the edit, save, submit to review. 15 minutes later the subscriptions are again available in my app and it works as expected. This is definitely not the expected behavior and submitting the subscription edits every day is wasting the App Review Team's time as well as mine. I contacted Apple Developer Support but I didn't get any reply back (at least yet). I am not the only one experiencing this. I found a friend online who has the exact same issue, and is able to temporarily solve it by making an edit to the subscription description as well. So far it has been a huge headache, and we are losing customers this way. Please if anyone has experience with this problem, or has any suggestions, they will be greatly appreciated. Thank you so much, Tomas

Or, can we consider the response completes once the prompt disappears? I will write down the sequence of events in order. A prompt appeared on our app's page asking us to respond to the survey. However, likely because the app hadn't been updated for many years, the “Edit” option for age restrictions was not displayed; instead, “View” was shown. After creating a page for the new app version, “Edit” appeared. We hadn't planned to release the new version to the App Store at this time, but we only created the new page to respond to this survey. After entering “edit” and answering the age restriction survey, the prompt disappeared. I contacted Apple Support to find out if just answering would suffice, but they told me to submit the app for review. However, as mentioned above, we have no plans to modify and release this app. Since it's an old app, I updated the environment, built it, and submitted it, but issues were pointed out. (I think it's because it's an old app.) When I asked the Apple Review team the same question as at the beginning, they suggested I post it here. Many thanks!

Since last year, our company has been signing in new users to Apple Store Connect using our private email domain. However, since last week, when we try to sign in with this same domain, we receive the following error: "Your primary email address cannot end in @mydomain.com.br. Choose a different email address."

App is repeatedly rejected under Guideline 2.5.1 for referencing the private API:_SecCertificateIsValid Reported custom framework CommonLibrary.framework. The SDK is written in Objective-C and uses only public Security APIs. It does not use any deprecated APIs. We have verified the framework binary using nm, otool, and strings, and _SecCertificateIsValid does not appear in exported or hidden symbols. Bitcode is disabled, dead-code stripping is enabled, and the Release build uses -Os. Despite this, App Store Connect continues to detect _SecCertificateIsValid. We have attached herewith screenshots of our analysis for the reference. Can Apple’s server-side analysis or Security.framework internals still surface _SecCertificateIsValid? Is there a recommended way for SDK authors to prevent this symbol from being flagged?

Hello, I’m seeking clarification on In-App Purchase requirements for a marketplace vendor app offering real-world, offline services. We plan to offer paid vendor listing plans (Free, Silver, Gold, etc.) that provide business benefits such as increased visibility, analytics, and also include feature limits like the number of images a vendor can upload to their business profile and enhanced dashboard views. These plans are intended to support vendors’ real-world businesses and do not provide digital content to consumers. Does gating vendor features such as image upload limits or dashboard capabilities require Apple In-App Purchase under App Store Review Guideline 3.1, or can such vendor plans be processed using a third-party payment gateway as account-based service tiers?

Hello everyone, I’m stuck with an App Store Connect issue and would really appreciate any insight from the community. I am unable to submit my app for review due to the following persistent error: “Unable to Add for Review – There are still preview uploads in progress.” What makes this particularly confusing is that there are no previews currently uploading. Here is everything I have already tried: Deleted all App Preview videos and all screenshots Confirmed Media Manager shows no active uploads Re-uploaded App Preview videos fully compliant with Apple specs: H.264 AAC stereo audio Constant 30 FPS Correct resolution Uploaded a new build with a higher build number (Build 3) Waited more than 24 hours after upload Logged out / logged in, refreshed, tried multiple browsers and sessions Confirmed TestFlight build upload completed successfully Despite all of this, the error persists and also prevents: Adding the app for review Creating a new app version (the “Add Version” button does not appear) Apple Developer Support has suggested submitting a higher build number, which I have done, but the issue remains. At this point, it seems like a stuck / ghost App Preview upload job on the App Store Connect backend. Has anyone experienced a similar issue? If so: How was it resolved? Did Apple need to manually clear or reset something on their side? Any advice would be greatly appreciated. Thank you in advance.

Environment OS: iOS 26.2 (Beta/Release) Framework: StoreKit 1 (or StoreKit 2) Environment: TestFlight / Sandbox Device: [Insert your device model, e.g., iPhone 15 Pro] Description I am encountering a persistent issue where SKPaymentQueue.default().finishTransaction(transaction) does not successfully remove the transaction from the queue. Every time a new purchase is initiated, the observer triggers an immediate update with the previous transaction's ID (Transaction ID). The system then displays a system alert stating: "You've already purchased this In-App Purchase. It will be restored for free." Even after explicitly calling finishTransaction, the same transaction reappears in the updatedTransactions array upon the next app launch or purchase attempt. Steps to Reproduce Add a transaction observer in didFinishLaunchingWithOptions. Initiate an In-App Purchase in TestFlight. Upon success (.purchased), call SKPaymentQueue.default().finishTransaction(transaction). Attempt to buy the same non-consumable item (or any item) again. Result: The previous transaction is pushed again, and the queue never clears. What I’ve Tried Ensured finishTransaction is called on the main thread. Verified that the observer is added at app launch. Manually iterating through SKPaymentQueue.default().transactions and finishing all entries. Signed out of the Sandbox account and used a completely new test account. Deleted and reinstalled the App via TestFlight.

Hello everyone Hoping for some insights with an issue we're having with our app store review process. Note that this is not a new app, and we've had many successful reviews in the past. We submitted the app for review just over a week ago. We received a timely review about 24 hours later, citing an issue with Apple Pay. We make use of PassKit, but the reviewer could not find where we use Apple Pay in our app. I replied within a few hours with screenshots and videos, as it is quite easy to find where we use Apple Pay. Since then, we haven't received any feedback at all. I tried resubmitting a new build after 4 day,s and that is also sitting unreviewed for a while now. We've got features and bug fixes that were supposed to go out in this release, but we are now blocked on them. Is there anything we can do?

Hello everyone, I’m currently enrolling as an Organization from Albania and I’ve been stuck on the "Enrolling" status for 8 business days now. I have my D-U-N-S number sorted and everything was submitted. I sent an email last week to the support but I haven't heard back yet. I’ve already sent another support message 2 days ago but no reply so far. I’m curious to hear from others who have enrolled recently (especially in 2026): How long did your organization verification take? Did you receive a verification phone call, or was it just approved via email? For those in the Balkans/Europe, did you have to provide extra local business registry documents (like the QKB extract) manually? I’m trying to time my launch with my Google Play release, so I’m a bit anxious about the "black hole" of waiting. Any experiences or "nudge" tips would be greatly appreciated! Thanks!

We are currently experiencing the following: Developers who are invited to Appstore Connect in the "Administrator" role and are members of the development team no longer have access to the team's developer resources at https://developer.apple.com Even after deleting the user and a new invitation, there is no access to the developer resources. The problem has existed since yesterday and can be traced in several developer accounts.

Some hacked my itunes connect or not sure any one tried to hack via remote desktop or else. Hacker transferred my apps to his account, how can I get those apps back?

I’ve observed several areas in iOS where user experience could be enhanced, such as keyboard flexibility, animation speed, biometric options, cache management, background uploads, navigation reliability, and automation features. Addressing these aspects would not only improve usability but also align iOS more closely with diverse user needs across regions and use cases. What enhancements would you consider most valuable?

In App Store Connect metadata I added keywords expecting App Store and Apple Watch searches to surface my app using those terms. However searching those keywords does not show my app and it only appears when I search by the app name so I am unsure what is incorrect.

I’m launching my game on May 9 and have been going through Apple’s App Store course. It’s informative but also feels like a marketing push. For those who’ve tried App Store campaigns, did they actually drive results like views, conversions, or in-app purchases? Sharing your app/industry for context would be super helpful.

I’ve been working on marketing my iOS app, but it’s been quite frustrating so far. ASO hasn’t brought the results I expected, and I’m not sure what to try next. I’d like to learn more about indie app marketing beyond keyword tweaks-any blogs, courses, books, or communities you’d recommend for understanding effective strategies and improving app visibility?

Hi everyone, Just wanted to ask if anyone else has noticed longer-than-normal review times recently. Our latest app has been sitting in “In Review” for more than a week now. Normally our apps get reviewed much faster, so we’re unsure if this is just a backlog or something else. Currently: No communication from Apple No visible issues in metadata Review status hasn’t changed Curious to know: • Are others seeing similar delays? • Does this usually mean a deeper/manual review? • When should we reach out to Apple? • How do you usually contact App Review for status checks? Would love to hear your experiences. Thanks!

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, Jan 30th, 2025. The payment has already been successfully charged to my bank account, but my account is still showing “Pending” with the message “Subscribe your membership.” It has been several days now, and I haven’t received any confirmation email or any request for additional verification. I’ve already contacted Apple Developer Support via email, but I wanted to check here as well. Has anyone else faced this issue recently? How long did it take for your membership to become active? Any insights or experiences would be greatly appreciated. Thanks in advance!

Has anyone successfully completed DSA compliance phone number verification using the "receive a phone call" option? It seems that Apple first tries to send an SMS. You then have the option to resend another SMS, to receive a phone call, or to upload documents. When I choose to receive a phone call, it seems that the Apple system calls me but it hangs up without reading out a code. Has anyone got this to work?