For ~8 weeks (10+ support replies) I’ve been unable to switch my app’s Primary Language from en-CA to en-US. App Store Connect shows: “Primary Locale couldn’t be saved because you must first provide all the required screenshots for each version in this language.” State: Default product page has complete iPhone + iPad screenshots for en-US and en-CA (live/approved). Issue began before any CPP existed; I have since removed all CPPs. Error persists, which suggests a stale/ghost CPP localization still being validated, or other issues. Questions: What does “for each version” precisely validate (live / in-prep / historical; default vs CPP)? Can deleted/never-approved CPPs still be validated, and how can they be purged? Anyone seen this after CPP removal—what fixed it? Happy to DM an Apple Staffer the case ID, a HAR of the failed save, and a short screen recording. Thanks! P.S. This has been open for ~8 weeks; I’m seeking an engineering-owned view to identify the specific unmet validator requirement or confirm a product issue. P.S.S. the App Catalog Report for my account is currently returning an empty file (Email) (requested via Apps → … → Reports). If others have seen this recently, is there a workaround - or should I file Feedback?

Hi Please when we upload our App from Xcode to App Store Connect, we do receive upload message but when we go to App store Connect interface, there we see our app being in process but it gets disabled and never goes to next step, and we waited for more than 2 hours, also we haven't received any email when we upload the app and when we refresh the page, the build in processing gets disappeared.

Context: Back on March 4th, we scheduled a price increase for April 16th on one of our monthly subscription plans with several hundred active subscribers, to change the price from $18.99/mo to $19.99/mo and it has sat unedited in App Store Connect since. Expected: Based on this documentation (Increase the price of an auto-renewable subscription), I would expect that 27 days prior to the price increase (which would be 4 days ago, on March 20th), that users would start receiving notifications about the price increase in the form of emails to their Apple IDs and push notifications when they open up the app. We also have App Store Server Notifications V2 set up. Therefore, I expected to start receiving PRICE_INCREASE notifications as users either got emails and/or push notifications. Actual: We have yet to see any PRICE_INCREASE events come through. Additionally, we have one employee subscribed to this plan on production with a subscription that would renew on April 17th, which would mean that the 21st (3 days ago) was 27 days prior to his subscription renewing. He has checked his email and the app and has still not been notified in any way about the price increase and his subscription manager shows he will renew April 17th at the same price. Questions: Is there some other step that needs to happen for the price increase to take place? Are my expectations wrong about what we should see by this point, or else why might we not have had any indication of customer notifications of the price increase occuring yet?

To make an iOS app available on Apple Silicon Macs, we need to enable the availability option under Pricing and Availability in App Store Connect. But unfortunately, macOS 26 is not still available as a choice there and I don't want to make the app available on earlier macOS versions. Does anyone have any solutions? Would adding the LSMinimumSystemVersion key to Info.plist work?

Hello everyone, For example, our app currently has one subscription group in App Store Connect with 5 plans (2 annual, 2 monthly, and 1 quarterly). By default, users can go into Apple Subscriptions in Settings and freely switch between all of these plans. However, our business requirement is to only allow users to stay on one annual plan and one quarterly plan. We don’t want them to switch to the other plans. My questions are: Is there any best practice or recommended approach to restrict subscription switching within the same group? Would removing the unwanted products from sale be the correct approach, or are there any risks/downsides with this method? Has anyone faced a similar situation and found a practical solution? Any guidance or shared experience would be greatly appreciated. Thanks!

The specific identifier (com.utel.prod) is not getting listed in app creation form in app store connect. I hereby attached my screenshot.

I had everything working with Revenue Cat. Then my app got rejected for not loading subscriptions, which was odd because a previous built was rejected for wording on that same paywall. I checked, and realised I suddenly can't fetch products in testFlight either. I can only see products in Xcode using the store kit configuration file. I've found many issues like this online and everybody point to the same solutions (that seem to work for most), but here's what I tried so far: Checked that all my agreements in App Store Connect are active Checked that ids match between Xcode / revenue cat / App Store connect Store kit config file is syncing with App Store Connect correctly I removed revenue cat and used the store kit api directly to fetch products. The array of products is empty in all environments that don't have access to store kit config file. Checked status of all subscriptions (all waiting for review -- as they were when the paywall worked) Nothing seems to work... Any suggestions? Many thanks

Hello, We’re experiencing a blocking production issue with our new in-app subscriptions and would appreciate guidance. Our latest app version was approved and is live on the App Store, but the new subscriptions we submitted with it are still stuck in “Waiting for Review”. They’ve been in this state for about two months, and purchases in production fail with an error. I already sent an email, but I haven’t received any response. Yesterday,I uploaded a new version of our app and was approved. I had hoped that submitting another version might resolve the issue, but unfortunately the subscriptions are still not active. This is extremely frustrating since users cannot purchase or upgrade. Has anyone experienced this before? What should we do next to get these subscriptions approved? Thanks in advance.

When submitting our app to AppStore connect we received the following error: ITMS-90034: Missing or invalid signature - The bundle 'com.xxxxxxx' at bundle path 'Payload/XX.app' is not signed using an Apple submission certificate. Solved We just resubmitted the app.

Hello, I'm trying to understand what happens when a subscribed customer of a subscription A purchases a promotional offer for the same subscription A. Let's say the product is a yearly subscription priced at $100. When the month 7 starts (6 months remaining in the regular subscription period), I send the user a promotional offer for the same product but priced at $25 for the first year (100$ afterwards) and he accepts the offer. Is the promotional offer started only at the end of the current year (after the 6 remaining months) or is it started immediately and he gets a pro-rata refund for the 6 remaining months? Thanks.

New Apple Developer here, I've built my first iOS app in Xcode and wants to get it onto some friends' iPhones to do some external testing and give me some feedback. I've read the Apple Developer documentation on how to use TestFlight, but it's not understandable since step 1 is entering information about the app in App Store Connect and step 2 is uploading the app to App Store Connect? Can someone please write some easy step-by-step directions on how to get an iOS app from Xcode onto external testers' iPhones for a first-timer in 2024? Thank you so much!

Hi everyone, I’m trying to submit my first release with In-App Purchases, but I can’t keep the IAP attached to the submission. Status: Not published yet (first release) Version: 5.0.0 (multiple builds: (7), (8), etc.) What happens I upload a new build and select it for version 5.0.0. I go to Add for Review and select my newly created IAP (auto-renewable subscriptions). I submit the version. When I re-open the submission details, the IAP section is empty (they no longer appear as “Included in this submission”). The result is a double failure: App rejection (Guideline 2.1 – “IAP not found in the submitted binary”). Each IAP is also rejected for lack of a binary in its review context. It looks like the IAP and the build keep getting detached from each other after I submit. Since this is my first version, I’ve tried changing builds and even editing version metadata, but it still feels like I’m just “editing the first version” rather than creating a fresh link between this binary and these IAP. What I already tried Creating the IAP and selecting them during Add for Review. Ensuring the IAP have complete metadata/localizations and pricing. Re-submitting using a new build number (5.0.0 (8), etc.). Checking Monetization → In-App Purchases and Subscriptions; products exist, but after submit they stop appearing under the submission. (When testing the opposite path) Removing IAP entirely for a non-IAP release — but Review still referenced IAP “linked” on their side. Questions What is the exact, canonical sequence to link a new build to newly created IAP so they remain listed under “Included in this submission” after I hit Submit? For first-time IAP, do I need to press Submit for Review on each IAP product before selecting them in the app submission? Or is selecting them during Add for Review enough? Which product statuses are required so that IAP do not drop off the submission? (Ready to Submit vs Waiting for Review, etc.) Can changing the build (or editing version metadata) after attaching IAP cause them to be silently removed from the submission? Since this app is not yet published, is it advisable to create a new app version (e.g., 5.0.1) to “reset” the linkage, or should a new build under 5.0.0 be sufficient? Any guidance or a step-by-step checklist to keep IAP attached to the submission would be greatly appreciated. Thanks! — Victor

iOS build not appearing in App Store Connect after upload via Xcode and Transporter (React Native), Uploaded IPA “successfully” but build never shows in App Store Connect — React Native iOS. App type: React Native mobile app Android: Already published on Google Play (works fine) iOS goal: Upload the iOS build so it appears in App Store Connect (for TestFlight/release) No matter how I upload (Xcode Organizer Archive or the Transporter app), the build never appears in App Store Connect. It does not show under My Apps > [My iOS App] > TestFlight, nor under App Store Connect > Activity > All Builds. I’ve tried multiple times over several days. Xcode Organizer: “Upload to apple" there is no error, Transporter: delivered but app is processing , Email : there is no feedback with my problem please contact me

We have recently ingested data using the App Store Connect API for: App Store Discovery and Engagement App Store Downloads I'm unable to match figures from fairly basic reports and I can't understand where I'm going wrong. For example: Running figures from App Store Connect > Analytics > Metrics > Product Page Views, with no filters, for a given date (e.g. 1 July 2025) - I get a completely different figure (smaller, almost half the volume) than when I try to use the data from the App Store Discover and Engagement report for the same date. For reference, I am looking at the sum of counts when event = Page view and page type = Product page. It's a similar thing for First-Time Downloads. Am I missing something obvious?

This is my first launch, and i submitted 4 versions of my app. All the versions were reviewed and accepted. For each submission i filled in the Age Rating questionnaire, but after all the 7 steps, it shows UnRated. When i fill in the questions for the Age Rating, and in my game app i have no nudity/obscene or defamatry content of any sort, and i eplxicitly mark this questions to NONE, but after answering all questions, on the final step i see the warning: "Based on your selections, this app can't be made available on the App Store. Apps on the App Store can’t contain any obscene, pornographic, offensive or defamatory content or materials of any kind (text, graphics, images, photographs, and so on)." Which is BS because the app contains nothing of the sort and epxlicitly answered all related questions that it contains nothing of the sort and the app submissions are reviewed and accepted for distribution,.

I've seen several posts for this issue posted over the past few weeks with ZERO response from Apple. On the screen where we need to input an age rating, we're seeing "No Age Rating", with no way to get around it. The bigger question here, though, is: HOW MANY OF US HAVE TO SUBMIT THIS ISSUE BEFORE SOMEONE THERE GETS OFF THEIR ASS AND HELPS US OUT?!!!!

Hello, **I'm Using ** Unity 6 LTS Unity Apple GameKit + Core plugins Turn-based matchmaking interface w/ 2 players max App Store Connect API for rule-based matchmaking I have already enabled game center in app store connect (I think) authenticated players and matched via friend request I am stuck Using queues to match players automatically I'm working on a rule-based matchmaking system which aims to place two players against each other into a GKTurnBasedMatch. I have a simple Unity Project that correctly authenticates a user and proceeds to send a matchmaking request. The matchmaking script utilizes the Unity plugins' GKTurnBasedMatchmakerViewController.Request(...) request function with a GKMatchRequest.Init() request configured with a QueueName equal to the App Store Connect API Queue I created. The queue I created is also linked to a ruleset with a very basic rule that checks if the properties contains a key called 'preference' that contains a string value for what side the player wants to play for this match. If during the matchmaking, the preferences between players are different, then the match is made and both players should join the match; each player gets to play the side they have chosen. I have my rule expression designed to just check if the preferences are not equal: requests[0].properties.faction_preference != requests[1].properties.faction_preference When I launch the game with two physical iPads and begin the matchmaking request, each player is immediately presented with two options: Invite a friend, or Start game The Problem: Inviting a friend works to get two players into a game, but queue seems to not matter, and clicking start game will just put the current player into its own match (no one joins). The Question: How do I get queue based matchmaking to work in Unity for a Turn-based match with only two players who are able to select the enemy side they want to play dictated by a rule that compares enemy play-side preferences? Resources I've used: Apple Unity GameKit Plugin: https://github.com/apple/unityplugins Matchmaking: https://developer.apple.com/documentation/gamekit/matchmaking-rules Multiplayer rulesets: https://developer.apple.com/documentation/gamekit/finding-players-using-matchmaking-rules

Can we Wrap a website in a React Native Web view and Make it live on iOS? Here is an example code (Just a web application wrapped inside React Native ) import React, { useEffect, useRef, useState } from "react"; import { BackHandler, StyleSheet } from "react-native"; import { SafeAreaProvider, SafeAreaView } from "react-native-safe-area-context"; import { WebView } from "react-native-webview"; export default function App() { const webviewRef = useRef<WebView>(null); const [canGoBack, setCanGoBack] = useState(false); // Handle Android back button useEffect(() => { const backHandler = BackHandler.addEventListener("hardwareBackPress", () => { if (canGoBack && webviewRef.current) { webviewRef.current.goBack(); return true; // prevent app exit } return false; // allow app exit }); return () => backHandler.remove(); }, [canGoBack]); return ( <SafeAreaProvider> <SafeAreaView style={styles.container} edges={["top", "bottom", "left", "right"]}> <WebView ref={webviewRef} source={{ uri: "https://www.kallardo.com/" }} style={styles.webview} startInLoadingState={true} javaScriptEnabled={true} domStorageEnabled={true} onNavigationStateChange={(navState) => setCanGoBack(navState.canGoBack)} /> </SafeAreaView> </SafeAreaProvider> ); } const styles = StyleSheet.create({ container: { flex: 1, }, webview: { flex: 1, }, }); I want to know will we get approval easier or makes it complicated or not allowed

Does anyone know if App Store Connect (or any subset of Apple's toolsuite) has publicly available SOC 2 report? Or if there's a relevant email we can request that from. I tried security-certifications emails and got no response so it seems decently hard to find (didn't see on any searches/with aid of GPT). Thanks!

Lately every app that I submit (games) with in app purchases, always coins , the app gets rejected with: Guideline 3.1.1 - Business - Payments - In-App Purchase Your app uses intermediary currency to purchase items that function as non-consumable products but still does not include a restore mechanism. Users restore transactions to maintain access to content that they've already purchased It baffles me that reviewers think buy different number of coins is non-consumable. I have tried to explain that coins will be used to buy weapons and skins and they will also be earned at the end of every level yet for some reasons they are still rejecting the app. It is absurd. This is the second app that I have to go through with this. The first one they eventually figured it out but this one no.