Search results for

“We are unable to process your request”

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Reply to iOS 18 Live Caller ID Lookup/PIRService is too unreliable and flaky

Here are a couple of more issue that appear: XPC request complete, status(0) error:Error Domain=CipherML.CipherMLError Code=5 server error ({error:{message:No token key found with key id: [186, 183, 73, 109, 88, 42, 99, 19, 116, 183, 189, 131, 111, 95, 249, 54, 122, 9, 44, 65, 69, 234, 109, 2, 214, 146, 210, 97, 207, 93, 139, 80]}}) UserInfo={NSLocalizedDescription=server error ({error:{message:No token key found with key id: [186, 183, 73, 109, 88, 42, 99, 19, 116, 183, 189, 131, 111, 95, 249, 54, 122, 9, 44, 65, 69, 234, 109, 2, 214, 146, 210, 97, 207, 93, 139, 80]}})} error = Error Domain=com.apple.CipherML Code=400 Error Domain=com.apple.CipherML Code=401 Unable to request data by keywords batch: missing configuration UserInfo={NSLocalizedDescription=Unable to request data by keywords batch: missing configuration, NSUnderlyingError=0xd623415c0 {Error Domain=CipherML.CipherMLError Code=25 missing configuration UserInfo={NSLocalizedDescription=missing configurat

App & System Services General

Jul ’24

com.apple.sbd runaway process

The com.apple.sbd process turns into a runaway train and consumes 8GB+ of my virtual memory and the system pretty much comes to a halt. When I force quit the process, everything returns to normal. The process will re-start itself after a period of time, so I just have to keep activity monitor running to keep it at bay.Any thoughts?

App & System Services Core OS Beta macOS

9.8k

Jul ’15

Unable to delete the App

Hi I am unable to delete the app. It gives following error. Developer support is going in circles. I have also checked that nothing is dependent on this app. Any help is really appreciated

429

Nov ’23

Unable to Download Apps via TestFlight - "The requested app is not available or doesn't exist" Error

Hi everyone I recently build an app and deployed it through app store connect and testet it on TestFlight. Everything worked fine up until build 1.0.3. Since then I have not been able to install the app on my phone through TestFlight - even though build and submission runs through successfully on eas, expo and app store. I have tried deleting and reinstalling the TestFlight from my phone. removing and adding back myself as tester. checking logs and commits from the shift from build 1.0.3 to build 1.0.4. I can see I changed name and slug, so I tried removing the app from app store connect and added a new one with new build and submission. Ran through successfully but still could not install the app through TestFlight on my iPhone. I have also tried reaching out to Apple Developer Support, but I have not heard from them. Has anyone tried something similar?

App Store Distribution & Marketing TestFlight TestFlight

520

Notarization Requests In Progress

Hello, I am following up on several notarization requests in order to understand the process better. I submitted my first notary request yesterday and it took several hours to complete (where I submitted two other requests along the way thinking they may be stuck). They were all accepted after ~3 hours had passed since the first request was made. In that time I discovered a bug and had to rebuild/codesign, and submitted to notarize again. I've now had two requests with the new build (.zip file) in progress for ~18 hours. The bug fix I made between builds was innocuous and I'm wondering if my jobs are getting flagged due to recent account lockouts when I was first setting up my organizations' developer account. I've seen several replies here in the forum from DTS Engineers - hi Quinn :), so I'm aware of the possibility of 'rare' in-depth analysis, however I've experienced it in 100% of my requests. What is causing my requests to always req

Code Signing Notarization Notarization

134

Unable to Check for Update

Trying to download Beta 2 for Apple Watch. I get the Unable to Check for Update because I'm not connected to internet error message.I've rebooted my AppleWatch with no luck.Any suggestions?

App & System Services Core OS Beta watchOS

6.7k

Jan ’16

Unable to get image data from canvas

DrawImage video source data to canvas and then getImageData from canvas. The safari throws the error Unable to get image data from canvas. Requested size was 1080 x 1920 . // videoElement.readyState = 4 ctx.drawImage(videoElement,0,0,1080,1920,0,0,1080,1920); const imageData = ctx.getImageData(0,0,1080,1920); iphone 11, ios 15.5 The step to reproduce this issue is not clear to me. When the issue has been triggered before, it is more easily reproduced until the safari is restart

App & System Services Core OS iOS Safari JavaScript

917

Aug ’22

Reply to Can't upload archive

So one of the archives uploaded using the application loaded on December 1 finally finisihed proecessing and I was able to submit it. Interestingly one uploaded on November 27 was still processing. I am still unable to upload it directly from the organizer and get the same error message.

App Store Distribution & Marketing App Review

Dec ’15

Reply to iTunes Sandbox Extremely Slow

Today TestFlight sanbox purchases seemed to process normally and complete successfully. Let's see if the password request loop is also fixed.

App & System Services StoreKit

Mar ’18

Unable to read data from Keychain

Hi,In enterprise environment, I am unable to read some data from keychain in some scenarios. It would be helpful if somebody suggest here in which scenarios keychain specified API is unable to read data from keychain even though that value is present in keychain.Regards,SKP

Privacy & Security General Security

950

Oct ’18

Unable to add for review - App submission issues

Hey Everyone, I need some assistance, as I am struggling with the following error from past few days for my app: Unable to Add for Review The items below are required to start the review process: Your app contains NSUserTrackingUsageDescription, indicating that it may request permission to track users. To submit for review, update your App Privacy response to indicate that data collected from this app will be used for tracking purposes, or update your app binary and upload a new build. P.S. I do have app privacy setup on console and do have NSUserTrackingUsageDescription in info.plist in my app bundle. Can anyone assist what could be an issue? I have tried contacting apple store connect support, but they circled it back to submit appeal - But, the app i'm trying to submit hasn't reached appealing stage. Any help is appreciated. Thank you

App Store Distribution & Marketing App Store Connect App Store Connect App Submission

1.3k

Sep ’22

Video is still processing on Google drive iPhone

I wanted to upload a video on google drive but it is not uploading the video properly and it is showing me error as video is still processing try again in a few minutes. it caused frustration and wasted my time as I needed to share the video urgently. The delay in processing the video prevented me from completing my task on time. Secondly, as I was sharing the video with others, they were unable to view it until it was fully processed, which caused delays in our collaborative projects. I tried following the solutions i found on the internet but i am still facing the same issue.

App & System Services Core OS iOS iPhone

918

Mar ’23

Apple Pay processing stuck

I am implementing a payment integration with Cybersource using Apple Pay. I was able to request a valid merchant session from the Apple Pay Servers and pass it to the completeMerchantValidation function (apple pay on the web). The payment sheet pops up but keeps getting stuck at processing. After 30-60 seconds an error pops up: Apple Pay Not Completed. This website was not able to complete the payment. Please try again.. I found one related topic on the Apple forum but the only solution had something to do with the domain (initiativeContext) but I doubled checked and this was not my problem. Does someone has any idea why this is not working? I am trying to figure out why it is stuck at processing for days now but I can't find anything...

App & System Services Apple Pay Apple Pay on the Web

5.1k

May ’22

Unable to add Product Page Optimization

After attempting to add: We can't process your request. The new test will show up with a status of draft. If I try and Edit details of Product Page Test and add treatments there, the Save button does nothing.

App Store Distribution & Marketing App Store Connect

582