Hello,
I'm the developer of FOS Social (Apple ID: 6755471015), a creator-membership marketplace currently in TestFlight. I've submitted the Advanced Commerce API access request form twice and have not received any response, confirmation, or status update. My most recent submission has Request ID: UVQ7FUZVV3.
Our use case:
FOS Social is a social platform where viewers subscribe to individual content creators through independent auto-renewable monthly subscriptions across three tiers ($10 / $17 / $29). A single viewer must be able to hold concurrent active subscriptions to multiple creators at the same tier — for example, subscribed to Creator A at Gold and Creator B at Gold simultaneously.
This matches Apple's stated eligibility model for the Advanced Commerce API: "exceptionally large catalogs of subscription content — apps that include frequently added content from multiple creators, where each creator's offering is merchandised as a single auto-renewable subscription."
Why standard StoreKit doesn't work for us:
We currently reuse one product ID per tier across all creators (e.g. com.fosssocial.creator.gold.monthly). When a viewer already subscribed to one creator at Gold tries to subscribe to a second creator at Gold, StoreKit returns "already subscribed" and treats it as a renewal rather than a new independent subscription. Pre-creating a separate subscription group per creator in App Store Connect is not feasible since our creator base is dynamic and growing.
My questions:
Is there any way to check the status of an Advanced Commerce API access request, or a typical response timeframe we should expect?
Is there anything that commonly causes these requests to go unanswered (e.g. submission not made by the Account Holder, app still in TestFlight, missing information)?
Is there a recommended escalation path when the request form has been submitted multiple times with no reply?
I've also opened a support case (Case ID: 102934491974) but wanted to ask here as well in case anyone from the community or Apple has guidance.
Thank you!