I am testing sandbox subscribe but I always recieve DID_FAIL_TO_RENEW I try to create new sandbox account and clear purchase history but not work can anyone help?

Hello, We are facing deeplink related issue for our production app. In our finding, we got to know that issue is related to apple CDN caching, We have did the changes at our server level but still it is navigating to previous URL. Earlier deeplink was "https://bobcard.bobfinancial.com/dl" now it is changed to "https://linkdeep.bobcard.co.in/mapp". Please check and update this new one in apple cdn cache. For the new link it is redirecting to App store instead of App. Below are the link through which we have tested deeplink scenario: "https://app-site-association.cdn-apple.com/a/v1/bobcard.bobfinancial.com" working fine. "https://app-site-association.cdn-apple.com/a/v1/linkdeep.bobcard.co.in" it is throwing not found error.

Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?

I would like to inquire about an error that has started occurring while debugging AppStore billing. (In sandbox environment) This error occurs after entering a password and completing the purchase process, and in this case, no completion alert appears. The error doesn't seem to depend on the purchase item, sandbox account, or device, and shows unstable behavior - sometimes succeeding and sometimes failing. Additionally, this error started occurring after special debugging where the network was disconnected during the purchase process. Moreover, the same error occurs in the TestFlight version of our already released normal (supposedly) version. I think this might be a sandbox-specific error where the system has temporarily become unstable, but what do you think? If so, how can I resolve this issue? I would appreciate your insights on the cause and appropriate response. Error details below: <SKPaymentQueue: 0x283b3d070>: Payment completed with error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={NSUnderlyingError=0x28364d770 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed" UserInfo={NSLocalizedDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unauthorized_message"; failureType = ""; "m-allowed" = 0; pings = ( ); }, NSLocalizedFailureReason=Server canceled the purchase}}, storefront-country-code=JPN, client-environment-type=Sandbox}

I would like to inquire about an error that has started occurring while debugging AppStore billing. (In sandbox environment) This error occurs after entering a password and completing the purchase process, and in this case, no completion alert appears. The error doesn't seem to depend on the purchase item, sandbox account, or device, and shows unstable behavior - sometimes succeeding and sometimes failing. Additionally, this error started occurring after special debugging where the network was disconnected during the purchase process. Moreover, the same error occurs in the TestFlight version of our already released normal (supposedly) version. I think this might be a sandbox-specific error where the system has temporarily become unstable, but what do you think? If so, how can I resolve this issue? I would appreciate your insights on the cause and appropriate response. Error details below: <SKPaymentQueue: 0x283b3d070>: Payment completed with error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={NSUnderlyingError=0x28364d770 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed" UserInfo={NSLocalizedDescription=Purchase Failed, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=d743a4b05f8f6a6c4f3**********************, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unauthorized_message"; failureType = ""; "m-allowed" = 0; pings = ( ); }, NSLocalizedFailureReason=Server canceled the purchase}}, storefront-country-code=JPN, client-environment-type=Sandbox}

I have an unpublished app that we use as our development environment, and we need to transfer it to another Apple Developer account. Since the app is not published, the standard App Transfer process in App Store Connect does not apply. Is there any workaround to transfer the app without creating a new developer account, changing the bundle ID, or reconfiguring all the associated certificates and provisioning profiles? We would like to avoid the need to rebuild and reconfigure everything from scratch. Any guidance on this process would be greatly appreciated!

I want to submit my app for review, but I'm getting this error. When I click 'Edit' under iOS Submission, it redirects me to the 'Prepare for Submission' page, but it doesn't specify exactly what I need to edit. Can you help me with this issue?

Fellow developers, have you ever faced this situation? You’ve worked hard on a cross-platform app, finally ready to launch on the App Store—only to find yourself stuck in an endless policy loop that makes approval impossible. Apple’s “No-Win” Formula Let’s break down Apple’s brilliantly engineered review process: Want to use Apple’s IAP? Sure! But you must first create an in-app purchase (IAP) item. Created an IAP? Not so fast! Apple requires your first IAP to be submitted together with a new app version, but your version 1.0 can’t submit an IAP. Okay, let’s submit 1.0 without IAP first? Nope! Rejected under 3.1.3(b) because your app has in-app purchases on other platforms, so iOS must have them too. Fine, I’ll use a third-party payment system (like WeChat Pay) for now. Nice try! Rejected under 3.1.1 because third-party payment systems aren’t allowed. So, no matter what you do, your app gets rejected. Is This Really a “Mistake”? Or… Apple is a company full of brilliant minds—they surely see this contradiction. This isn’t a bug; it’s a feature. This policy ensures that cross-platform apps are either fully locked into Apple’s IAP or kept out of the App Store entirely. Think about it: If this were just an oversight, why hasn’t it been fixed? Why does Apple remain completely unresponsive to appeals? Why can they adjust policies elsewhere but refuse to budge when it comes to IAP revenue? Developers, What Can We Do? I’ve already sent multiple appeals, all ignored by Apple. If you’ve encountered the same issue, let’s discuss it here. Maybe together, we can find a workaround—or better yet, apply pressure to Apple to explain why launching a cross-platform app on iOS feels less like a review process and more like an impossible puzzle.

Hi, After updating to Sequoia, 15.3.2 and 15.4, when I try to install app from App Store, the confirming installing button is missing if a desktop app is running. Please reference the attached video and image for details. I also have a video available, but unable to upload here.

Hello, I am developing an iOS app using Expo React Native with TypeScript and the react-native-iap library for handling in-app purchases. However, I am facing issues when testing subscriptions. Issue Details Development Mode (Simulator & Physical Device): When the app initializes with withIAPContext, I immediately receive the error: E_IAP_NOT_AVAILABLE This prevents the app from fetching available subscriptions. TestFlight (Production Environment): The app does not render anything inside my SubscriptionsIOS.tsx component. No error messages appear, but the subscriptions do not load, and the UI does not display anything. Steps to Reproduce Open the app on an iOS simulator or physical device. Navigate to the SubscriptionsIOS.tsx component, where in-app purchases should be displayed. In development mode, the error E_IAP_NOT_AVAILABLE appears immediately. In TestFlight, the app does not crash, but nothing renders in the subscription screen. What I Have Done So Far ✅ Enabled In-App Purchases in Apple Developer and App Store Connect. ✅ Ensured my bundle identifier matches the one in App Store Connect. ✅ Set up a Sandbox account for testing purchases. ✅ Verified my react-native-iap implementation and restored transactions properly. I would appreciate any guidance on why E_IAP_NOT_AVAILABLE appears in development and why in-app purchases fail silently in TestFlight. Does Apple require additional steps for Expo-based apps to handle in-app purchases correctly? Thanks in advance for your help!

I requested the Family Controls Entitlement last week and haven’t heard back at all. I’ve submitted the request three times now, but I haven’t received a confirmation, a case number, or even an acknowledgment that it was received. I called Apple Support, but they said they have no visibility into the entitlement request process, which leaves me completely in the dark. I just want to know if my request is under consideration or not. This is especially frustrating because I’ve had strong engagement on social media around my app, and I have stakeholders waiting for updates. Right now, I can’t send the app for review, and I can’t even distribute it via TestFlight to internal testers. Honestly, I didn’t expect this kind of radio silence from Apple. Has anyone else experienced this when requesting entitlements?

Hello, I received an e-mail like this and my account was closed, there were balances to be paid inside. In this case, can anyone get paid? Can anyone with information answer? I'm going crazy about thinking about it. Please help This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately. Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program…” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account. Apple is exercising its right to terminate your status as an Apple developer pursuant to the Apple Developer Agreement and is terminating you under the ADP Agreement for dishonest and fraudulent acts relating to that agreement. We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as an Apple developer and under the ADP Agreement. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in Section 11.3 of the ADP Agreement and Section 10 of the Apple Developer Agreement. If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement). This letter is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your acts. If you want to file an official complaint pursuant to an applicable Platform Regulation in your country or region you may Contact Us. Sincerely, Apple Inc.

I have a new, unreleased app in App Store Connect. The Mac app icon is a rounded rect with transparent border. For some reason, the "Included Assets App Icon" has a black background in App Store Connect. The black background also appears in the TestFlight app. The issue doesn't appear to be specific to the new app's icon, because I tried uploading a build with another icon, from an already released Mac app, and App Store Connect also gave that a black background. The app icon displays correct at runtime on macOS. The black background is a phenomenon only of App Store Connect and TestFlight. My theory is that App Store Connect is confused and still treating the app icon as if it were iOS rather than Mac. During development, the app has gone through a transition: first it was iOS on Mac, then it was Catalyst, and now finally it's AppKit. If the App Store Connect record for the app has some kind of iOS or Catalyst flag, I have no idea how to reset the flag. Has anyone else experienced this issue?

I'm trying to enroll in the Apple Developer Program, but I’m getting an error: "There may be an issue with your account that needs to be resolved before you can continue. Please contact support." How can I complete my enrollment? When I try to contact support via Email, it necessary to select an organization. However, I have already joined two different organizations, but they are not mine. Without selecting an organization, I can't proceed. Does anyone know a solution for this? Thank you!

Dear Apple Developer Community, I have been facing repeated 4.3 Spam rejections for my game on the App Store, and I am struggling to understand the reason behind it. My game is a multiplayer racing and drifting game, fully designed and developed from scratch. Every aspect—including UI, 3D assets, game mechanics, and netcode—has been built independently. While I have used some paid assets, they are strictly for visuals only (such as models and textures), not game templates or code templates. Additionally, these assets have been significantly modified to fit my game’s unique style. To address the rejection, I have made numerous changes—some major and some minor—including: Modifying gameplay elements Adjusting UI and mechanics Updating the App Store listing (title, screenshots, description, and category) Despite these efforts, I continue to receive the same 4.3 Spam rejection. I have also tried to appeal multiple times but have not received any response. My game is categorized under Racing and Simulation (with Racing as the main category), but I even tried submitting it under just Games without subcategories—yet the rejection persists. I’m truly frustrated and unsure what else I can do to resolve this issue. If anyone has faced a similar situation or has any advice on how to proceed, I would greatly appreciate your insights. Thank you in advance!

Hello, I am in the process of developing a peer-to-peer parking app and would like clarification on whether my payment system requires In-App Purchases (IAP) or if I can use custom payment system embedded in-app such as Stripe for transactions. About the App: Users can add empty parking spots they find on a map. Other users can pay to unlock a group of spot coordinates (availability is not guaranteed). Users can also host their own occupied parking spot and sell it to another user, guaranteeing availability. The app uses a virtual currency (“coins”), which represent real money and are used to pay for unlocking spots and purchasing hosted spots. Users can fund their account with coins, and coins they earn from selling spots can be cashed out via PayPal once a minimum threshold is met. Users cannot cash out coins they purchased—only the ones they earned. The funds/coins are controlled by the app’s servers acting as a middleman. If a purchase transaction occurs, the app deducts the coins from the purchaser‘s account and credits the sellers account minus service fee of the app. My Question: Since the app facilitates real-world transactions between users, can I use Stripe to allow users to purchase coins, or does Apple require In-App Purchases (IAP) for funding accounts? If not do you have any suggestions on different methods? I want to ensure compliance with App Store policies before proceeding. Thank you! Best regards, Mubin

Submetemos nosso aplicativo Mais Saúde para revisão há 15 dias, e até o momento, não recebemos nenhuma atualização sobre o status da aprovação. Entendemos que o processo pode levar algum tempo, mas gostaríamos de saber se há alguma pendência ou se precisamos fornecer alguma informação adicional para agilizar a análise. Poderiam, por favor, verificar o status da revisão ou nos dar uma previsão de resposta? Agradecemos desde já pela atenção.

Received 10 rejections with the prompt 'domains listed on the app's Product Pages are still not clearly under your control or ownership', requiring me to 'update the Product Page metadata in App Store Connect to only include domains that are associated with Apple Accounts registered to your developer account' Who knows where the problem lies with this? My domain name is confirmed to have been purchased by my company and has a domain certificate. I have used the same domain name in the description, technical support website, and privacy agreement. I have also added instructions and introductions about the app on the official website, but the problem has not been solved. Is it because Apple cannot find the ownership of my domain name?

We set up monthly subscription with a 1-month free trial. We tested it with Sandbox and TestFlight, and the subscription worked as expected. The app is now available on Apple Store, but the monthly subscription is changed to One-Time Charge on Apple Store. When we try to download our app, it asks One-Time Charge with the cost of the subscription fee before downloading the app. However, in our testing, the app was able to be installed without this One-Time Charge, and both free trial and subscription worked well. Does anyone have had the similar issue before? How would you suggest the fixing? Thanks in advance!

Hello, I'm using 'App Store Server Notifications V2'. I have a question about 'CONSUMPTION_REQUEST' notification in 'notificationType'. I was wondering if there would be any impact on refunds if I received this notification and didn't respond. (Always refund etc..)