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Are my App Store ratings/reviews being rejected?
Hi, My iOS app hasn't received any reviews that I can see since 05/09/2020, ten weeks ago. Are my app ratings/reviews being moderated and rejected? I believe there must be some sort of moderation going on, because the Android version of the app has received 20+ user reviews in the same time period, and our users are 70%+ iOS users. In this period I would have forecasted at least a few positive reviews, and no doubt a couple negative ones due to standard onboarding issues. We've never run any sort of shady review collection activity. Is there any way to view pending ratings/reviews? Any suggestions on how to resolve this much appreciated, as this is obviously affecting our download rate! Cheers
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1
309
Nov ’20
Apple Silicon M1 crashing with IOPCIFamily based custom KEXT
We have developed an IOPCIFamily based custom KEXT to communicate with Thunderbolt interface storage device. This KEXT is working fine with Apple machines with Intel CPUs in all types of machines (iMac, iMac Pro and MacBooks). We tested this KEXT with Apple Silicon M1 machine where we are observing crash for the very first command we send to the Thunderbolt device. We observed that there is difference in number of bits in Physical Address we use for preparing command PRPs. In Intel machines we get 28-Bit Physical Address whereas in M1 we are getting 36-Bit address used for PRPs. We use inTaskWithPhysicalMask api to allocate memory buffer we use for preparing command PRPs. Below are the options we have used for this: options: kIOMemoryPhysicallyContiguous | kIODirectionInOut capacity: 16kb physicalMask: 0xFFFFF000UL (We want 4kb aligned memory) According to below documentation, we have to use inTaskWithPhysicalMask api to get memory below 4gb. https://developer.apple.com/library/archive/documentation/Darwin/Conceptual/64bitPorting/KernelExtensionsandDrivers/KernelExtensionsandDrivers.html#//apple_ref/doc/uid/TP40001064-CH227-SW1 Some devices can only handle physical addresses that fit into 32 bits. To the extent that it is possible to use 64-bit addresses you should do so, but for these devices, you can either use IODMACommand or the initWithPhysicalMask method of IOBufferMemoryDescriptor to allocate a bounce buffer within the bottom 4 GB of physical memory. So just want to know what's the difference between Intel and ARM64 architecture with respect to physical memory access. Is there any difference between byte order for physical memory address..?? Crash log is given below: panic(cpu 0 caller 0xfffffe0016e08cd8): "apciec[0:pcic0-bridge]::handleInterrupt: Request address is greater than 32 bits linksts=0x99000001 pcielint=0x00020000 linkcdmsts=0x00000800 (ltssm 0x11=L0)\n" Debugger message: panic Memory ID: 0x6 OS release type: User OS version: 20C69 Kernel version: Darwin Kernel Version 20.2.0: Wed Dec 2 20:40:21 PST 2020; root:xnu-7195.60.75~1/RELEASEARM64T8101 Fileset Kernelcache UUID: 3E6AA74DF723BCB886499A5AAB34FA34 Kernel UUID: 48F71DB3-6C91-3E62-9576-3A1DCEF2B536 iBoot version: iBoot-6723.61.3 secure boot?: YES Paniclog version: 13 KernelCache slide: 0x000000000dbfc000 KernelCache base: 0xfffffe0014c00000 Kernel slide: 0x000000000e73c000 Kernel text base: 0xfffffe0015740000 Kernel text exec base: 0xfffffe0015808000 machabsolutetime: 0x12643a9c5 Epoch Time: sec usec Boot : 0x5fe06736 0x0009afbc Sleep : 0x00000000 0x00000000 Wake : 0x00000000 0x00000000 Calendar: 0x5fe067fd 0x0006569d CORE 0 recently retired instr at 0xfffffe0015971798 CORE 1 recently retired instr at 0xfffffe0015972c5c CORE 2 recently retired instr at 0xfffffe0015972c5c CORE 3 recently retired instr at 0xfffffe0015972c5c CORE 4 recently retired instr at 0xfffffe0015972c60 CORE 5 recently retired instr at 0xfffffe0015972c60 CORE 6 recently retired instr at 0xfffffe0015972c60 CORE 7 recently retired instr at 0xfffffe0015972c60 Panicked task 0xfffffe166ce9e550: 75145 pages, 462 threads: pid 0: kernel_task Panicked thread: 0xfffffe166d053918, backtrace: 0xfffffe306cb4b6d0, tid: 141 lr: 0xfffffe0015855f8c fp: 0xfffffe306cb4b740 lr: 0xfffffe0015855d58 fp: 0xfffffe306cb4b7b0 lr: 0xfffffe0015977f5c fp: 0xfffffe306cb4b7d0 lr: 0xfffffe0015969914 fp: 0xfffffe306cb4b880 lr: 0xfffffe001580f7e8 fp: 0xfffffe306cb4b890 lr: 0xfffffe00158559e8 fp: 0xfffffe306cb4bc20 lr: 0xfffffe00158559e8 fp: 0xfffffe306cb4bc90 lr: 0xfffffe0015ff03f8 fp: 0xfffffe306cb4bcb0 lr: 0xfffffe0016e08cd8 fp: 0xfffffe306cb4bd60 lr: 0xfffffe00166bc778 fp: 0xfffffe306cb4be30 lr: 0xfffffe0015f2226c fp: 0xfffffe306cb4be80 lr: 0xfffffe0015f1e2f4 fp: 0xfffffe306cb4bec0 lr: 0xfffffe0015f1f050 fp: 0xfffffe306cb4bf00 lr: 0xfffffe0015818c14 fp: 0x0000000000000000 Kernel Extensions in backtrace: com.apple.driver.AppleEmbeddedPCIE(1.0)[4F37F34B-EE1B-3282-BD8B-00009B954483]@0xfffffe00166b4000->0xfffffe00166c7fff dependency: com.apple.driver.AppleARMPlatform(1.0.2)[5CBA9CD0-E248-38E3-94E5-4CC5EAB96DE1]@0xfffffe0016148000->0xfffffe0016193fff dependency: com.apple.driver.IODARTFamily(1)[88B19766-4B19-3106-8ACE-EC29201F00A3]@0xfffffe0017890000->0xfffffe00178a3fff dependency: com.apple.iokit.IOPCIFamily(2.9)[5187699D-1DDC-3763-934C-1C4896310225]@0xfffffe0017c48000->0xfffffe0017c63fff dependency: com.apple.iokit.IOReportFamily(47)[93EC9828-1413-3458-A6B2-DBB3E24540AE]@0xfffffe0017c64000->0xfffffe0017c67fff com.apple.driver.AppleT8103PCIeC(1.0)[35AEB73B-D51E-3339-AB5B-50AC78740FB8]@0xfffffe0016e04000->0xfffffe0016e13fff dependency: com.apple.driver.AppleARMPlatform(1.0.2)[5CBA9CD0-E248-38E3-94E5-4CC5EAB96DE1]@0xfffffe0016148000->0xfffffe0016193fff dependency: com.apple.driver.AppleEmbeddedPCIE(1)[4F37F34B-EE1B-3282-BD8B-00009B954483]@0xfffffe00166b4000->0xfffffe00166c7fff dependency: com.apple.driver.ApplePIODMA(1)[A8EFA5BD-B11D-3A84-ACBD-6DB25DBCD817]@0xfffffe0016b0c000->0xfffffe0016b13fff dependency: com.apple.iokit.IOPCIFamily(2.9)[5187699D-1DDC-3763-934C-1C4896310225]@0xfffffe0017c48000->0xfffffe0017c63fff dependency: com.apple.iokit.IOReportFamily(47)[93EC9828-1413-3458-A6B2-DBB3E24540AE]@0xfffffe0017c64000->0xfffffe0017c67fff dependency: com.apple.iokit.IOThunderboltFamily(9.3.2)[11617399-2987-322D-85B6-EF2F1AD4A794]@0xfffffe0017d80000->0xfffffe0017e93fff Stackshot Succeeded Bytes Traced 277390 (Uncompressed 703968) ** System Information: Apple Silicon M1 BigSur 11.1 Model: Macmini9,1 Any help or suggestion is really appreciated. Thanks
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0
2.7k
Dec ’20
Testflight issue: "The requested app is not available or doesn't exist"
We submitted a build to testflight and received a confirmation email it was successfully uploaded. When we open testflight on our iPhone's (X, 6s) we get a message of "Could not install appname" "The requested app is not available or does not exist" Where appname is the name of the app. Its very confusing because I can see the build listed in testflight on my mobile device and can view it in iTunes connect. I also can't install prior builds that had worked successfully when I try.
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13k
Feb ’21
422 error when submit TestFlight Beta Review
When I submit the app to TestFlight beta review I get the error show on UI. (I filled all filed info in Beta Infomation) There was an error processing your request. Please try again later I was inspected Safari to see the detailed error and I got the below error. Failed to load resource: the server responded with a status of 422 () and the detailed javascript error componentStack: undefined errorCode: undefined message: "API Response Error: TF_BETA_APP_REVIEW_RESPONSE" stackTrace: "status code: 422 --- api correlation key: NZEKCTWMNANXDZVTRD3V4GNE3U" Anyone can tell me the problem and how to fix it. Many Thanks.
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23k
Oct ’21
Is it possible to open the Settings app programatically in watchOS?
I'm currently using Swift to write an independent Apple Watch app for watchOS 7+. My app uses Location Services, and in case the user doesn't allow that at first, I'd like to have a button inside my watchOS app to send my user to the part of the Settings app (inside watchOS) where he can give the appropriate permissions for the app. I know that in iOS/macOS you can use the openSettingsURLString string from UIApplication to do what I want, but it's not available in watchOS and I haven't found any equivalent resource inside the WKExtension class (normally the equivalent for UIApplication in the watchOS environment). Does anyone know if there's any way to programatically open the Apple Watch Settings app from my watchOS app? I'm asking since as far as I understand asking for Location permissions again would not work since the user has already refused to allow the permissions before, making the authorization status "denied". I understand as well that there's the possibility of showing a modal and directing the user to go to Settings and allow the use of location services (as in "Please go to Settings > Privacy > Location Services > [AppName] to allow the use of location services") but I'd like if I could direct the user there instead as one might do in iOS. The code below is what I'm trying to do - but (of course) it crashes since I'm not actually passing any system URL. .alert(isPresented: $alertVisible) { Alert (title: Text("Please allow our app to use location services in order to get Weather Data"), message: Text("Go to Settings?"), primaryButton: .default(Text("Settings"), action: { WKExtension.shared().openSystemURL(URL(string: "")!) //UIApplication.shared.open(URL(string: UIApplication.openSettingsURLString)!) }),
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1k
Nov ’21
Small Size Icons and NSToolbar on MacOS 12.0 Monterey -- can it work?
I noticing that Monterey defaults to the NSWindowToolbarStyleAutomatic / NSWindowToolbarStyleUnified toolbar style, which suppresses the "use Small Size" menu item and customization checkbox. So I've set the window to use NSWindowToolbarStyleExpanded. However, the toolbar will no longer change to a smaller icon size, as it did in MacOS 10.14, 10.15, and 11.0. I've tried to set the toolbar item sizing to "Automatic" for all of our toolbar icons, but that results in bad positioning in both Regular and Small Size mode -- the height is way too big. The native size of the icon .png files are 128 x 128. What's odd is that if I resize the window with the toolbar to be wider, the NSToolbarItems in the overflow area will be displayed in the toolbar are 128 x 128, where the rest of the toolbar icons get displayed as a 32 x 32 icon. The only way to get it to layout remotely correct is to make the NSToolbarItem to have an explicit minimum size of 24 x 24 and maximum size of 32 x 32. And that USED to allow "small size", but on Monterey, it no longer does. Anyone had any success with small size icons on Monterey?
Topic: UI Frameworks SubTopic: AppKit Tags:
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1.4k
Dec ’21
App Review Delays?
Has anyone experienced all review delays? We usually get reviewed very fast or within 24 hours. Our last version was stuck in "waiting for review" for 6 days. We resubmitted a newer version yesterday and it's been stuck in the same status. I know apple has introduced a new app submission UX, maybe that's the issue? Anyone is having same delays?
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0
1.3k
Feb ’22
Can I remove iPad support from my app on a new release?
Hi, I have a completely new release of my app coming out with a new tech stack. I noticed that only 1% of my users were on iPad so the new app was not created to be 'compatible' with iPad including how it looks on iPad. Can I release this new version of the app only for iPhone? Or because it was previously available for iPad I have to release for iPad as well? Really appreciate any support/guidance on this. Thank you!
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42k
Mar ’22
Xcode Cloud is unable to connect to the repository
Hello, I am trying out Xcode Cloud for the first time. I could connect to Github in the initial setup and had a few failed builds (package resolution error), which I resolved fairly quickly. Now whenever I am trying to build, I get the following error: Xcode Cloud is unable to connect to the repository “<respository-name>”. Reconnect the repository to resume builds. I am unable to remove the connection from settings as well because it's stuck in a loading state. Is there a way to fix this?
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4
11k
Jun ’22
Crash on iOS 16(20A5283p):CFSocketInvalidate + 132
Hi, Apps crashed when GCDAsyncSocket closeWithError,since iOS 16 。 Crash stack like this: Hardware Model: iPhone10,1 Code Type: ARM-64 (Native) Parent Process: [1] Date/Time: 2022-06-09 08:59:02.201 +0800 OS Version: 16.0 (20A5283p) Report Version: 104 Last Exception : 0 libsystem_platform.dylib 0x000000021bc1f08c 0x000000021bc19000 + 24716 1 libsystem_platform.dylib 0x000000021bc19898 0x000000021bc19000 + 2200 2 CoreFoundation 0x00000001a4dfa3e0 CFSocketInvalidate + 132 3 CFNetwork 0x00000001a5667830 _CFNetworkErrorGetLocalizedDescription + 307856 4 CoreFoundation 0x00000001a4d55f4c CFArrayApplyFunction + 72 5 CFNetwork 0x00000001a56453ac _CFNetworkErrorGetLocalizedDescription + 167436 6 CoreFoundation 0x00000001a4d5d118 0x00000001a4d49000 + 82200 7 CoreFoundation 0x00000001a4dfa718 CFSocketInvalidate + 956 8 CFNetwork 0x00000001a5651e84 _CFNetworkErrorGetLocalizedDescription + 219364 9 CoreFoundation 0x00000001a4d631d4 0x00000001a4d49000 + 106964 10 *** 0x000000010c1bc490 -[GCDAsyncSocket closeWithError:] + 260 11 *** 0x000000010c1c0b54 -[GCDAsyncSocket doReadEOF] + 360 12 *** 0x000000010c1bf1fc __69-[GCDAsyncSocket setupReadAndWriteSourcesForNewlyConnectedSocket:]_block_invoke + 88 13 libdispatch.dylib 0x00000001a4a330f4 0x00000001a4a2f000 + 16628 14 libdispatch.dylib 0x00000001a4a36584 0x00000001a4a2f000 + 30084 15 libdispatch.dylib 0x00000001a4a49b04 0x00000001a4a2f000 + 109316 16 libdispatch.dylib 0x00000001a4a3a684 0x00000001a4a2f000 + 46724 17 libdispatch.dylib 0x00000001a4a3b2f8 0x00000001a4a2f000 + 49912 18 libdispatch.dylib 0x00000001a4a45ebc 0x00000001a4a2f000 + 93884 19 libsystem_pthread.dylib 0x000000021bc210a8 _pthread_wqthread + 288
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2.6k
Jun ’22
Driving NavigationSplitView with something other than List?
Is it possible to drive NavigationSplitView navigation with a view in sidebar (left column) that is not a List? All examples that I have seen from this year only contain List in sidebar. I ask this because I would like to have a more complex layout in sidebar (or first view on iOS) that contains a mix of elements, some of them non-interactive and not targeting navigation. Here’s what I would like to do: import SwiftUI struct Thing: Identifiable, Hashable {     let id: UUID     let name: String } struct ContentView: View {     let things: [Thing]     @State private var selectedThingId: UUID?          var body: some View {         NavigationSplitView {             ScrollView(.vertical) {                 VStack {                     ForEach(things) { thing in                         Button("Thing: \(thing.name) \( selectedThingId == thing.id ? "selected" : "" )") {                             selectedThingId = thing.id                         }                     } SomeOtherViewHere() Button("Navigate to something else") { selectedThingId = someSpecificId }                 }             }         } detail: {             // ZStack is workaround for known SDK bug             ZStack {                 if let selectedThingId {                     Text("There is a thing ID: \(selectedThingId)")                 } else {                     Text("There is no thing.")                 }             }         }     } } This actually works as expected on iPadOS and macOS, but not iOS (iPhone). Tapping changes the selection as I see in the button label, but does not push anything to navigation stack, I remain stuck at home screen. Also filed as FB10332749.
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7.1k
Jun ’22