Viewing and Changing Your App’s Metadata

After you create an iTunes Connect record for an app, the app appears in the Manage Your Apps module in iTunes Connect. You open the app record from here whenever you need to access the app information.

In addition to the metadata and configuration options you provide for the app, iTunes Connect organizes app platform information (from the app binary) and customer experience information (from the store) in the app record. This chapter describes how you access the information and how and when you can update it. For information on updating the binary for an app, see “Replacing Your App with a New Version.”

To manage existing apps, you must be signed in as a user with an Admin or Technical role.

Viewing App Information

You can view the app metadata as entered in iTunes Connect and as it will appear in the store for a given language. After you upload an app binary, you can view the information iTunes Connect reads from the binary, including the binary size.

Viewing an App

Only the team agent or users with Admin or Technical roles can view apps in iTunes Connect. If your user account doesn’t have the appropriate access, you won’t see the Manage Your Apps module on the iTunes Connect homepage. To be able to add an app, contact a user in your organization with an Admin role to give you access. Find a user with an Admin role as described in “Viewing and Editing iTunes Connect Users.”

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To view the iTunes Connect record for an app
  1. As an iTunes Connect user with an Admin or Technical role, sign in to iTunes Connect.

  2. On the iTunes Connect homepage, click Manage Your App.

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  3. Select the app you’re interested in.

    The apps that have been most recently modified appear in the Recent Activity sections on the homepage of the Manage Your Apps module, separated by their platform support. If the app you’re looking for doesn’t appear, find it by doing one of the following:

    • Click See All to show a list of all apps in your organization.

    • Use the fields in the Search section below the Recent Activity list.

      For more information, see Searching for Apps.

The App Summary page has two sections: App Information and Versions.

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To open the information for a version, in the Versions section, click View Details for that app version.

The Version Details page shows the iTunes Connect metadata for the version in sections, starting with the information that doesn’t need to be localized in the first section, followed by the metadata text and uploads that can be localized, and then followed by additional sections of version-specific configuration information.

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Searching for Apps

If the app you want to work on isn’t displayed in the Recent Activity sections on the Manage Your Apps page, you can search for the app using a variety of criteria. You can also click See All to view a list of all apps.

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To search for an app
  1. On the iTunes Connect homepage, click Manage Your Apps.

  2. Below the Recent Activity sections, in the Search section, choose the criteria you want to use to search for an app.

    • Name. Choose the search criteria and enter the name or a portion of the name.

      If your search criteria is “starts with,” iTunes Connect provides matches as you type.

    • Apple ID. Enter the Apple ID of the app. This value must match exactly to return an app.

    • SKU. Enter the SKU of the app.

    • Status. Choose the status.

    • App Type. Choose from iOS App or Mac OS X App.

  3. Click Search.

    If the search doesn’t identify any apps in your organization, an error message appears at the top of the page. If this happens, scroll down to the Search section and enter new criteria.

In the Search Results, clicking the name of an app opens the App Summary page.

Viewing Version Details for Each Territory

Use the Version Summary page to review the metadata for each store territory.

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To open the Version Summary page for an app
  1. Open the App Summary page for the app, as described in “To open the App Summary page for an app.”

  2. In the Versions section, click View Details for the current version.

  3. Click Version Summary.

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  4. Review the app information as it would appear in the store for a given territory.

    Choose a territory from the Territory menu.

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Viewing Binary Details

After you upload the app binary to iTunes Connect, iTunes Connect reads information from the binary to present it properly in the store. You can view a summary of the binary information from the app Version Details page.

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To view binary details
  1. Open the App Summary page for the app, as described in “To open the App Summary page for an app.”

  2. For a version of the app that already has its binary uploaded, click View Details.

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  3. On the Version Details page, click Binary Details.

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From the Binary Details page, you can do the following:

  • View information from the uploaded binary.

    The binary information and identifiers are valuable when communicating with Apple support teams about your app.

  • Reject the binary.

The binary details shown vary based on whether the app is an iOS app or a Mac app.

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Viewing an App in the Store

If your app includes a version that’s “Ready for Sale,” you can open the store page for the app directly from iTunes Connect.

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To view an app in the store
  1. Open the App Summary page for the app, as described in “To open the App Summary page for an app.”

  2. In the Links section, click “View in App Store.”

Changing Store Content While an App Is Live

You can change the following store metadata while an app’s version has the “Ready for Sale” status:

In addition to store metadata, you can also change the territories in which the app is available and app pricing, as described in “Scheduling Price Tier Changes.” You can update and add In-App Purchase products for an app that is “Ready for Sale,” as described in “Creating In-App Purchase Products” in In-App Purchase Configuration Guide for iTunes Connect.

Changes you make to this information are posted immediately (expect 24 hours for a full refresh of the changes on the store).

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To edit the metadata for a Ready for Sale app
  1. Make sure you have only one browser window or tab open with iTunes Connect.

  2. Open the App Summary page for the app, as described in “To open the App Summary page for an app.”

  3. Click View Details for the version of your app that has the “Ready for Sale” status.

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  4. On the Version Details page, edit the information you want to update in the store.

    An Edit button appears at the top of each section on the page. Find the information you want to change and click the corresponding Edit button. For more information on the specific content of each section, see:

    Only information you can change is editable in each section.

  5. After you’ve made the changes you want, click Save.

    Click Cancel to exit without saving.

If you’re changing other information that isn’t listed as editable, you need to create a new app version and resubmit it. See “Replacing Your App with a New Version.”

If the app version doesn’t have the “Ready for Sale” status, check to see whether the status allows any editing (see “About App Statuses”). Refer to “iTunes Connect App Properties” for which properties can be changed.