Add and edit users

Required role: Account Holder, Admin, or App Manager.

1. In Users and Access, under People, click the plus (+) button on the top left.

2. Provide the required information:

   • Enter the user's first name, last name, and a valid email address. Any email can activate the account. The email doesn't have to be associated with an Apple Account.

   • Assign user roles to determine the sections users can access and the tasks they can perform. Admin and Finance roles can view all app info and can’t have access limited.

   • If applicable, determine if the user should have access to additional resources. Users with access to reports or Certificates, Identifiers & Profiles can also view all app information and can’t have their app access limited.

3. Click Next.

   If the user is App Manager, Developer, Marketing, Sales, or Customer Support and you didn't give them reports access, select the apps they can access.

4. Click Invite.

   Note: User invitations expire 3 days after the invitation is sent. An invitation can be resent after expiration.

The new user receives an email with a link to activate their account.

The new user can sign in through App Store Connect with an existing Apple Account. If the email given isn't already associated with an Apple Account, the new user can create a new Apple Account during activation.

Users manage their names and passwords on the Apple Account page.

Required role: Account Holder or Admin.

1. In Users and Access, under People, the list of users with access to your App Store Connect content appears.

2. Click the account for the user you want to edit.

3. Under Roles, select one or more roles for the user, or edit their app access.

4. On the top right, click Save.

Required role: Account Holder or Admin.

1. In Users and Access, under People, the list of users with access to your App Store Connect content appears.

2. Click the account for the user you want to delete.

3. Scroll down, click Delete on the bottom left, then click Delete in the dialog that appears.

   Note: Caching may take up to 10 minutes to complete, fully revoking access.

Required role: Account Holder or Admin.

1. In Users and Access, under People, click Edit on the top right.

2. Select the checkbox next to each user you want to delete, then click Delete.

3. In the dialog that appears, click Delete.

4. Click Done.

   Note: Caching may take up to 10 minutes to complete, fully revoking access.