App Store Connect Help
Support / App Store Connect / Reference / Subscription events
Subscription events
Event
Definitions
Event Type
Start Introductory Offer
Start of a temporary lower price for a new user.
Activations
Subscribe
Start of a subscription, without an introductory price or marketing opt-in bonus period.
Activations
Opt-In
Start of a subscription with a marketing opt-in bonus period.
Activations
Start Offer Code
Start of a subscription with an offer code.
Activations
Event
Definitions
Event Type
Cancel
Subscriber opted not to renew your subscription from within their Apple Account settings. A subscription counts as canceled when the subscription period ends, as opposed to when the subscriber turned off auto-renew which could be in the middle of the period.
Cancellations
Canceled from Billing Retry
Subscriber canceled their subscription during the 60-day billing retry period.
Cancellations
Canceled from Billing Grace Period
Subscriber canceled their subscription during Billing Grace Period.
Cancellations
Canceled After Renewal Extension
Subscriber opted not to renew subscription after a renewal extension.
Cancellations
Event
Definitions
Event Type
Paid Subscription from Introductory Offer
Subscriber switched from an introductory offer to a standard price subscription.
Conversion to Standard Price
Crossgrade From Introductory Offer
When a customer switches between an introductory offer and a standard price subscription within the same level. If the in-app purchases are of the same duration, the customer’s prorated amount from the introductory price is refunded to the original payment method. The new in-app purchase is charged and goes into effect immediately at the full price, which changes the customer’s renewal date to the crossgrade date. If the in-app purchases are of different durations, the crossgrade goes into effect on the customer’s next renewal date.
Conversion to Standard Price
Downgrade From Introductory Offer
When a customer switches from an introductory offer in a higher level to a standard price subscription in a lower level. A customer downgrade doesn't take effect immediately. If a customer is in a pay as you go introductory price, they are charged for the downgraded subscription at the next billing cycle in the introductory period. If a customer is in a pay up front introductory price, they are charged for the downgraded subscription after the entire introductory period ends.
Conversion to Standard Price
Upgrade From Introductory Offer
When a customer switches from an introductory offer subscription in a lower level to a standard price subscription in a higher level. The introductory price ends immediately and the customer’s prorated amount from the prior in-app purchase is refunded to the original payment method. The new in-app purchase is charged and goes into effect immediately at the full price, which changes the customer’s renewal date to the upgrade date.
Conversion to Standard Price
Paid Subscription From Opt-In
Subscriber switched from a marketing opt-in bonus period to a standard price subscription.
Conversion to Standard Price
Crossgrade From Opt-In
Subscriber switched from a marketing opt-in bonus period to a standard price subscription within the same level in the same subscription group. The crossgrade goes into effect at the end of the opt-in bonus period.
Conversion to Standard Price
Downgrade from Opt-In
Subscriber switched from a marketing opt-in bonus period to a standard price subscription in a lower level in the same subscription group. The downgrade goes into effect at the end of the opt-in bonus period.
Conversion to Standard Price
Upgrade from Opt-In
Subscriber switched from a marketing opt-in bonus period to a standard price subscription in a higher level in the same subscription group. The upgrade goes into effect at the end of the opt-in bonus period.
Conversion to Standard Price
Paid Subscription from Introductory Offer
Subscriber switched from an introductory offer to a standard price subscription.
Conversion to Standard Price
Crossgrade from Introductory Offer
When a customer switches between subscriptions within the same level. If the in-app purchases are of the same duration, the customer’s prorated amount from the introductory offer is refunded to the original payment method. The new in-app purchase is charged and goes into effect immediately at the full price, which changes the customer’s renewal date to the crossgrade date. If the in-app purchases are of different durations, the crossgrade goes into effect on the customer’s next renewal date.
Conversion to Standard Price
Downgrade from Introductory Offer
When a customer switches from a subscription in a higher level to a subscription in a lower level. A customer downgrade doesn't take effect immediately. If a customer is in a pay as you go introductory price, they are charged for the downgraded subscription at the next billing cycle in the introductory period. If a customer is in a pay up front introductory price, they are charged for the downgraded subscription after the entire introductory period ends.
Conversion to Standard Price
Upgrade from Introductory Offer
When a customer switches from a subscription in a lower level to a subscription in a higher level. The introductory offer ends immediately and the customer’s prorated amount from the prior in-app purchase is refunded to the original payment method. The new in-app purchase is charged and goes into effect immediately at the full price, which changes the customer’s renewal date to the upgrade date.
Conversion to Standard Price
Paid Subscription from Promotional Offer
Subscriber switched from a promotional offer to a standard price subscription.
Conversion to Standard Price
Paid Subscription from Promotional Offer with Upgrade
Subscriber switched from a marketing opt-in bonus period to a paid subscription in a higher level in the same subscription group. The upgrade goes into effect at the end of the opt-in bonus period.
Conversion to Standard Price
Paid Subscription from Promotional Offer with Downgrade
Subscriber switched from a subscription offer to a standard price subscription of a lower level.
Conversion to Standard Price
Paid Subscription from Offer Code
Subscriber switched from a subscription with an offer code to a standard price subscription.
Conversion to Standard Price
Paid Subscription from Offer Code with Crossgrade
Subscriber switched from a subscription with an offer code to a standard price subscription within the same level in the same subscription group.
Conversion to Standard Price
Paid Subscription from Offer Code with Downgrade
Subscriber switched from a subscription with an offer code to a standard price subscription of a lower level.
Conversion to Standard Price
Paid Subscription from Offer Code with Upgrade
Subscriber switched from a subscription with an offer code to a standard price subscription of a higher level.
Conversion to Standard Price
Paid Subscription from Win-Back Offer
Subscriber converted to standard price subscription from a win-back offer.
Conversion to Standard Price
Paid Subscription from Win-Back Offer with Upgrade
Subscriber switched from a win-back offer to a standard price subscription of a higher level.
Conversion to Standard Price
Paid Subscription from Win-Back Offer with Crossgrade
Subscriber switched from a win-back offer to a standard price subscription within the same level.
Conversion to Standard Price
Paid Subscription from Win-Back Offer with Downgrade
Subscriber switched from a win-back offer to a standard price subscription of a lower level.
Conversion to Standard Price
Event
Definitions
Event Type
Billing Retry from Introductory Price
The App Store was unable to update a subscription from an introductory price to a standard subscription price due to a billing issue.
Entered Billing Retry
Billing Retry from Paid Subscription
The App Store was unable to renew a subscription due to a billing issue.
Entered Billing Retry
Billing Retry from Opt-In
The App Store was unable to renew a subscription in a marketing opt-in bonus period due to a billing issue.
Entered Billing Retry
Billing Retry from Grace Period
The App Store was unable to complete renewal of a subscription in the billing grace period state due to a billing issue.
Entered Billing Retry
Billing Retry from Offer Code
The App Store was unable to complete the transaction of renewing a subscription with an offer code due to a billing issue.
Entered Billing Retry
Billing Retry from Offer Code with Crossgrade
The App Store was unable to complete the transaction of switching a subscription with an offer code to a subscription within the same level due to a billing issue.
Entered Billing Retry
Billing Retry from Offer Code with Downgrade
The App Store was unable to complete the transaction of switching a subscription with an offer code to a subscription of a lower level due to a billing issue.
Entered Billing Retry
Billing Retry from Offer Code with Upgrade
The App Store was unable to complete the transaction of switching a subscription with an offer code to a subscription of a higher level due to a billing issue.
Entered Billing Retry
Billing Retry from Win-Back Offer
App Store was unable to complete the transaction of renewing a subscription on a win-back offer due to a billing issue.
Entered Billing Retry
Billing Retry from Win-Back with Upgrade
App Store was unable to complete the transaction of switching a subscription on a win-back offer to a subscription of a higher level due to a billing issue.
Entered Billing Retry
Billing Retry from Win-Back Offer with Crossgrade
App Store was unable to complete the transaction of switching a subscription on a win-back offer to a subscription within the same level due to a billing issue.
Entered Billing Retry
Billing Retry from Win-Back Offer with Downgrade
App Store was unable to complete the transaction of switching a subscription on a win-back offer to a subscription of a lower level due to a billing issue.
Entered Billing Retry
Event
Definitions
Event Type
Reactivate to Introductory Offer
Subscriber signed up for an introductory offer after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivate
Subscriber signed up for a standard price subscription after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivate with Crossgrade
Subscriber signed up for a paid subscription of an equal level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivate with Downgrade
Subscriber signed up for a paid subscription of a lower level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivate with Upgrade
Subscriber signed up for a paid subscription of a higher level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivate with Crossgrade to Introductory Offer
Subscriber signed up for an introductory offer of an equal level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivate with Downgrade to Introductory Offer
Subscriber signed up for an introductory offer of a lower level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivate with Upgrade to Introductory Offer
Subscriber signed up for an introductory offer of a higher level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivation to Promotional Offer
Subscriber signed up for a subscription offer after previously canceling.
Reactivations
Reactivation to Promotional Offer with Upgrade
Subscriber signed up for a subscription offer of a higher level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivation to Promotional Offer with Downgrade
Subscriber signed up for a subscription offer of a lower level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivation to Promotional Offer with Crossgrade
Subscriber signed up for a subscription offer of an equal level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivation to Opt-In
Subscriber signed up for a marketing opt-in from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivation to Offer Code
Subscriber signed up for a subscription with an offer code after previously canceling.
Reactivations
Reactivation to Offer Code with Crossgrade
Subscriber signed up for a subscription with an offer code of an equal level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivation to Offer Code with Downgrade
Subscriber signed up for a subscription with an offer code of a lower level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivation to Offer Code with Upgrade
Subscriber signed up for a subscription with an offer code of a higher level from the same subscription group after previously canceling. The reactivation goes into effect immediately.
Reactivations
Reactivation to Win-Back Offer
Subscriber signed up for a win-back offer after previously canceling.
Reactivations
Reactivation to Win-Back Offer with Upgrade
Subscriber signed up for a win-back offer on a subscription of higher level after previously canceling.
Reactivations
Reactivation to Win-Back Offer with Crossgrade
Subscriber signed up for a win-back offer on a subscription of the same level after previously canceling.
Reactivations
Reactivation to Win-Back Offer with Downgrade
Subscriber signed up for a win-back offer on a subscription of lower level after previously canceling.
Reactivations
Event
Definitions
Event Type
Refund
Subscriber received a refund of the subscription.
Refunds
Refund After Renewal Extension
Subscriber received a refund of the subscription after a renewal extension.
Refunds
Event
Definitions
Event Type
Introductory Offer from Introductory Offer
Subscriber signed up for an introductory offer after previously being subscribed to an introductory offer of a different subscription group.
Renewals
Promotional Offer from Opt-In
Subscriber moved from a marketing opt-in bonus period to a subscription offer.
Renewals
Promotional Offer from Opt-In with Upgrade
Subscriber switched from a marketing opt-in bonus period to a subscription offer of a higher level.
Renewals
Promotional Offer from Opt-In with Downgrade
Subscriber switched from a marketing opt-in bonus period to a subscription offer of a lower level.
Renewals
Promotional Offer from Opt-In with Crossgrade
Subscriber switched from a marketing opt-in bonus period to a subscription offer within the same level in the same subscription group. The crossgrade goes into effect at the end of the opt-in bonus period.
Renewals
Promotional Offer from Paid Subscription
Subscriber switched from a subscription at the standard price to a subscription offer.
Renewals
Promotional Offer from Paid Subscription with Upgrade
Subscriber signed up for a subscription of a higher level from the same subscription group after redeeming a subscription offer. The Upgrade goes into effect immediately.
Renewals
Promotional Offer from Paid Subscription with Downgrade
Subscriber signed up for a subscription of a lower level from the same subscription group after redeeming a subscription offer. The Downgrade goes into effect immediately.
Renewals
Promotional Offer from Paid Subscription with Crossgrade
Subscriber signed up for a subscription of the same level from the same subscription group after redeeming a subscription offer. The Crossgrade goes into effect immediately.
Renewals
Promotional Offer from Introductory Offer
Subscriber signed up for a subscription offer after previously redeeming a promotional offer.
Renewals
Promotional Offer from Introductory Offer with Upgrade
Subscriber switched from an introductory offer to a subscription offer of a higher level.
Renewals
Promotional Offer from Introductory Offer with Downgrade
Subscriber switched from an introductory offer to a subscription offer of a lower level.
Renewals
Promotional Offer from Introductory Offer with Crossgrade
Subscriber switched from an introductory offer to a subscription offer of an equal level.
Renewals
Introductory Offer from Promotional Offer
Subscriber signed up for an introductory offer after previously being subscribed to a subscription offer of a different subscription group.
Renewals
Introductory Offer from Promotional Offer with Upgrade
Subscriber signed up for an introductory offer of a higher level after previously being subscribed to a subscription offer of a different subscription group.
Renewals
Introductory Offer from Promotional Offer with Downgrade
Subscriber signed up for an introductory offer of a lower level after previously being subscribed to a subscription offer of a different subscription group.
Renewals
Introductory Offer from Promotional Offer with Crossgrade
Subscriber signed up for an introductory offer of an equal level after previously being subscribed to a subscription offer of a different subscription group.
Renewals
Upgrade
Subscriber switched from a standard price subscription in a lower level to a subscription in a higher level in the same subscription group. A Subscription counts as upgraded when it goes into effect immediately.
Renewals
Downgrade
Subscriber switched from a standard price subscription in a higher level to a subscription in a lower level in the same subscription group. A subscription counts as downgraded when it goes into effect on the subscriber’s next renewal date, as opposed to when the subscriber switches their subscription, which could be in the middle of the period.
Renewals
Crossgrade
Subscriber switched between standard price subscriptions of the same level in the same subscription group. If the subscriptions are of the same duration, the crossgrade is counted when it goes into effect immediately. If the subscriptions are of different durations, the crossgrade is counted when it goes into effect on the subscriber’s next renewal date, as opposed to when the subscriber switches their subscription, which could be in the middle of the period.
Renewals
Opt-in from Promotional Offer
Subscriber moved to a marketing opt-in bonus period from a subscription offer.
Renewals
Introductory Offer from Paid Subscription
Subscriber moved from a paid subscription on a standard price to an introductory offer of a subscription in a different group
Renewals
Introductory Offer from Paid Subscription with Crossgrade
Subscriber moved from a paid subscription on a standard price to an introductory offer of a subscription in a different group of the same level.
Renewals
Introductory Offer from Paid Subscription with Downgrade
Subscriber moved from a paid subscription on a standard price to an introductory offer of a subscription in a different group of a lower level.
Renewals
Introductory Offer from Paid Subscription with Upgrade
Subscriber moved from a paid subscription on a standard price to an introductory offer of a subscription in a different group of a higher level.
Renewals
Opt-in from Introductory Offer
Subscriber switched from an introductory offer to marketing opt-in bonus period.
Renewals
Introductory Offer from Opt-In
Subscriber moved from a marketing opt-in bonus period to an introductory offer.
Renewals
Introductory Offer Crossgrade from Opt-In
Subscriber switched from a marketing opt-in bonus period to an introductory offer within the same level.
Renewals
Introductory Offer Downgrade from Opt-In
Subscriber switched from a marketing opt-in bonus period to an introductory price offer of a lower level.
Renewals
Introductory Offer Upgrade from Opt-In
Subscriber switched from a marketing opt-in bonus period to an introductory offer of a higher level.
Renewals
Offer Code from Opt-In
Subscriber moved from a marketing opt-in bonus period to a subscription with an offer code.
Renewals
Offer Code from Opt-In with Crossgrade
Subscriber switched from a marketing opt-in bonus period to a subscription with an offer code within the same level in the same subscription group.
Renewals
Offer Code from Opt-In with Downgrade
Subscriber switched from a marketing opt-in bonus period to a subscription with an offer code of a lower level.
Renewals
Offer Code from Opt-In with Upgrade
Subscriber switched from a marketing opt-in bonus period to a subscription with an offer code of a higher level.
Renewals
Offer Code from Introductory Offer
Subscriber signed up for a subscription with an offer code after previously redeeming an introductory offer.
Renewals
Offer Code from Introductory Offer with Crossgrade
Subscriber switched from an introductory offer to a subscription with an offer code of an equal level.
Renewals
Offer Code from Introductory Offer with Downgrade
Subscriber switched from an introductory offer to a subscription with an offer code of a lower level.
Renewals
Offer Code from Introductory Offer with Upgrade
Subscriber switched from an introductory offer to a subscription with an offer code of a higher level.
Renewals
Offer Code from Paid Subscription
Subscriber moved from a paid subscription on a standard price to a subscription with an offer code.
Renewals
Offer Code from Paid Subscription with Crossgrade
Subscriber moved from a paid subscription on a standard price to a subscription with an offer code of an equal level.
Renewals
Offer Code from Paid Subscription with Downgrade
Subscriber moved from a paid subscription on a standard price to a subscription with an offer code of a lower level.
Renewals
Offer Code from Paid Subscription with Upgrade
Subscriber moved from a paid subscription on a standard price to a subscription with an offer code of a higher level.
Renewals
Introductory Offer from Offer Code
Subscriber signed up for an introductory offer after previously being subscribed to a subscription with an offer code.
Renewals
Introductory Offer from Offer Code with Crossgrade
Subscriber signed up for an introductory offer of an equal level after previously being subscribed to a subscription with an offer code.
Renewals
Introductory Offer from Offer Code with Downgrade
Subscriber signed up for an introductory offer of a lower level after previously being subscribed to a subscription with an offer code.
Renewals
Introductory Offer from Offer Code with Upgrade
Subscriber signed up for an introductory offer of a higher level after previously being subscribed to a subscription with an offer code.
Renewals
Opt-in from Offer Code
Subscriber signed up for marketing opt-in bonus period offer after previously being subscribed to a subscription with an offer code.
Renewals
Offer Code from Promotional Offer
Subscriber signed up for a subscription with an offer code after previously redeeming a promotional offer.
Renewals
Promotional Offer from Offer Code
Subscriber signed up for a promotional subscription offer after previously redeeming an offer code.
Renewals
Offer Code from Promotional Offer with Crossgrade
Subscriber switched from a promotional subscription offer to a subscription with an offer code of an equal level.
Renewals
Promotional Offer from Offer Code with Crossgrade
Subscriber switched from a subscription with an offer code to a promotional subscription offer of an equal level.
Renewals
Offer Code from Promotional Offer with Downgrade
Subscriber switched from a promotional subscription offer to a subscription with an offer code of a lower level.
Renewals
Promotional Offer from Offer Code with Downgrade
Subscriber switched from a subscription with an offer code to a promotional subscription offer of a lower level.
Renewals
Offer Code from Promotional Offer with Upgrade
Subscriber switched from a promotional subscription offer to a subscription with an offer code of a higher level.
Renewals
Promotional Offer from Offer Code with Upgrade
Subscriber switched from a subscription with an offer code to a promotional subscription offer of a higher level.
Renewals
Renewal Extension of Paid Subscription
Subscriber received a renewal extension to a standard price subscription.
Renewals
Renewal Extension of Introductory Offer
Subscriber received a renewal extension to an introductory offer.
Renewals
Renewal Extension of Promotional Offer
Subscriber received a renewal extension to a promotional offer.
Renewals
Renewal Extension of Offer Code
Subscriber received a renewal extension to a subscription with an offer code.
Renewals
Renewal Extension of Opt-in
Subscriber received a renewal extension to a subscription with a marketing opt-in bonus period.
Renewals
Win-back Offer Renewal
Subscriber renewed on a pay as you go win-back offer.
Renewals
Win-Back Offer from Win-Back Offer with Upgrade
Subscriber signed up for a win-back offer after previously being subscribed to a win-back offer on a subscription of a lower level.
Renewals
Win-Back Offer from Win-Back Offer with Crossgrade
Subscriber signed up for a win-back offer after previously being subscribed to a win-back offer on a subscription of the same level.
Renewals
Win-Back Offer from Win-Back Offer with Downgrade
Subscriber signed up for a win-back offer after previously being subscribed to a win-back offer on a subscription of a higher level.
Renewals
Introductory Offer from Win-Back Offer with Upgrade
Subscriber signed up for an introductory offer after previously being subscribed to a win-back offer on a different subscription of a lower level.
Renewals
Introductory Offer from Win-Back Offer with Crossgrade
Subscriber signed up for an introductory offer after previously being subscribed to a win-back offer on a different subscription of the same level.
Renewals
Introductory Offer from Win-Back Offer with Downgrade
Subscriber signed up for an introductory offer after previously being subscribed to a win-back offer on a different subscription of a higher level.
Renewals
Offer Code from Win-Back Offer
Subscriber signed up for an offer code after previously being subscribed to a win-back offer.
Renewals
Offer Code from Win-Back Offer with Upgrade
Subscriber signed up for an offer code after previously being subscribed to a win-back offer on a different subscription of a lower level.
Renewals
Offer Code from Win-Back Offer with Crossgrade
Subscriber signed up for an offer code after previously being subscribed to a win-back offer on a different subscription of the same level.
Renewals
Offer Code from Win-Back Offer with Downgrade
Subscriber signed up for an offer code after previously being subscribed to a win-back offer on a different subscription of a higher level.
Renewals
Promotional Offer from Win-Back Offer
Subscriber signed up for a promotional offer after previously being subscribed to a win-back offer.
Renewals
Promotional Offer from Win-Back Offer with Upgrade
Subscriber signed up for a promotional offer after previously being subscribed to a win-back offer on a different subscription of a lower level.
Renewals
Promotional Offer from Win-Back Offer with Crossgrade
Subscriber signed up for a promotional offer after previously being subscribed to a win-back offer on a different subscription of the same level.
Renewals
Promotional Offer from Win-Back Offer with Downgrade
Subscriber signed up for a promotional offer after previously being subscribed to a win-back offer on a different subscription of a higher level.
Renewals
Event
Definitions
Event Type
Introductory Offer from Billing Retry
The App Store successfully completed the transaction and renewed to a subscription with an introductory offer.
Renewal from Billing Retry
Introductory Offer Upgrade from Billing Retry
The App Store successfully completed the transaction and renewed to a subscription with an introductory offer of a higher level.
Renewal from Billing Retry
Introductory Offer Crossgrade from Billing Retry
The App Store successfully completed the transaction and renewed to a subscription with an introductory offer of the same level.
Renewal from Billing Retry
Introductory Offer Downgrade from Billing Retry
The App Store successfully completed the transaction and renewed to a subscription with an introductory offer of a lower level.
Renewal from Billing Retry
Introductory Offer from Billing Retry
The App Store successfully completed the transaction and renewed to a subscription with an introductory price.
Renewal from Billing Retry
Opt-In from Billing Retry
The App Store successfully completed the transaction and renewed the subscription with a marketing opt-in bonus period.
Renewal from Billing Retry
Renewal from Billing Retry
The App Store successfully completed the transaction and renewed the subscription.
Renewal from Billing Retry
Crossgrade from Billing Retry
The App Store successfully completed the transaction and switched between subscriptions within the same level.
Renewal from Billing Retry
Downgrade from Billing Retry
The App Store successfully completed the transaction and switched from a subscription in a higher level to a subscription in a lower level.
Renewal from Billing Retry
Upgrade from Billing Retry
The App Store successfully completed the transaction and switched from a subscription in a lower level to a subscription in a higher level.
Renewal from Billing Retry
Promotional Offer from Billing Retry
The App Store successfully completed the transaction and renewed to a subscription with a subscription offer.
Renewal from Billing Retry
Promotional Offer from Billing Retry with Crossgrade
The App Store successfully completed the transaction and renewed to a subscription offer of an equal price
Renewal from Billing Retry
Promotional Offer from Billing Retry with Downgrade
The App Store successfully completed the transaction and renewed to a subscription offer of a lower price.
Renewal from Billing Retry
Promotional Offer from Billing Retry with Upgrade
The App Store successfully completed the transaction and renewed to a subscription offer of a higher price.
Renewal from Billing Retry
Offer Code from Billing Retry
The App Store successfully completed the transaction and renewed to a subscription with an offer code.
Renewal from Billing Retry
Offer Code from Billing Retry with Crossgrade
The App Store successfully completed the transaction and renewed to a subscription of an equal level with an offer code.
Renewal from Billing Retry
Offer Code from Billing Retry with Downgrade
The App Store successfully completed the transaction and renewed to a subscription of a lower level with an offer code.
Renewal from Billing Retry
Offer Code from Billing Retry with Upgrade
The App Store successfully completed the transaction and renewed to a subscription of a higher level with an offer code.
Renewal from Billing Retry
Win-Back Offer from Billing Retry
App Store successfully recovered a pay as you go win-back offer from a billing issue within the billing retry period.
Renewal from Billing Retry
Win-Back Offer from Billing Retry with Upgrade
App Store successfully recovered a subscription with billing issue to another subscription of a higher level with a win-back offer.
Renewal from Billing Retry
Win-Back Offer from Billing Retry with Crossgrade
App Store successfully recovered a subscription with billing issue to another subscription of the same level with a win-back offer.
Renewal from Billing Retry
Win-Back Offer from Billing Retry with Downgrade
App Store successfully recovered a subscription with billing issue to another subscription of a lower level with a win-back offer.
Renewal from Billing Retry
Event
Definitions
Event Type
Grace Period from Paid Subscription
The App Store was unable to complete the transaction of renewing a standard paid subscription due to a billing issue, and the subscription enters a 6 or 16 day Billing Grace Period window.
Enter Billing Grace Period
Grace Period from Introductory Offer
The App Store was unable to complete the transaction of renewing an introductory offer to a paid subscription due to a billing issue, and the subscription enters a 6 or 16 day Billing Grace Period window.
Enter Billing Grace Period
Grace Period from Promotional Offer
The App Store was unable to complete the transaction of renewing a subscription on a promotional offer to a paid subscription due to a billing issue, and the subscription enters a 6 or 16 day Billing Grace Period window.
Enter Billing Grace Period
Grace Period from Opt-In
The App Store was unable to complete the transaction of renewing a subscription with a marketing opt-in bonus period due to a billing issue and the subscription enters a 6 or 16 day Billing Grace Period window.
Enter Billing Grace Period
Grace Period from Offer Code
The App Store was unable to complete the transaction of renewing a subscription with a offer code due to a billing issue, and the subscription enters a 6 or 16 day Billing Grace Period window.
Enter Billing Grace Period
Grace Period from Win-Back Offer
App Store was unable to complete the transaction of renewing a subscription with a win-back offer due to a billing issue, and the subscription enters the billing grace period window.
Enter Billing Grace Period
Event
Definitions
Event Type
Promotional Offer from Grace Period with Crossgrade
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to a subscription of an equal level with a promotional offer.
Renewals from Billing Grace Period
Promotional Offer from Grace Period with Downgrade
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to a subscription of a lower level with a promotional offer.
Renewals from Billing Grace Period
Promotional Offer from Grace Period with Upgrade
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to a subscription of a higher level with a promotional offer.
Renewals from Billing Grace Period
Introductory Offer from Grace Period with Crossgrade
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to an introductory offer of an equal level.
Renewals from Billing Grace Period
Introductory Offer from Grace Period with Downgrade
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to an introductory offer of a lower level.
Renewals from Billing Grace Period
Introductory Offer from Grace Period with Upgrade
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to an introductory offer of a higher level.
Renewals from Billing Grace Period
Crossgrade from Grace Period
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and switched between subscriptions within the same level.
Renewals from Billing Grace Period
Downgrade from Grace Period
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and switched from a subscription in a higher level to a subscription in a lower level.
Renewals from Billing Grace Period
Upgrade from Grace Period
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and switched from a subscription in a lower level to a subscription in a higher level.
Renewals from Billing Grace Period
Offer Code from Grace Period with Downgrade
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to a subscription of a lower level with an offer code.
Renewals from Billing Grace Period
Offer Code from Grace Period with Crossgrade
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to a subscription of an equal level with an offer code.
Renewals from Billing Grace Period
Offer Code from Grace Period with Upgrade
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to a subscription of a higher level with an offer code.
Renewals from Billing Grace Period
Offer Code from Grace Period
The App Store successfully completed the transaction within a 6 or 16 Billing Grace Period window, and renewed to a subscription with an offer code.
Renewals from Billing Grace Period
Win-Back Offer from Grace Period with Upgrade
App Store successfully recovered the subscription with billing issue within the grace period window, and renewed to a subscription of a higher level with a win-back offer.
Renewals from Billing Grace Period
Win-Back Offer from Grace Period with Crossgrade
App Store successfully recovered the subscription with billing issue within the grace period window, and renewed to a subscription of the same level with a win-back offer.
Renewals from Billing Grace Period
Win-Back Offer from Grace Period with Downgrade
App Store successfully recovered the subscription with billing issue within the grace period window, and renewed to a subscription of a lower level with a win-back offer.
Renewals from Billing Grace Period